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Tix
5
160
4
30
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A provider of online and box office ticketing
Table of Contents
Tix - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Tix overview
What is Tix?
Tix is a cloud-based online ticketing solution that allows organization and event management companies to sell tickets to customers. It enables customers to book tickets through box-office setups i.e. tickets sold from walk-up counters and direct sales channels, through online sales which includes mobile devices, and through Tix’s call center.
Tix's email marketing features can be used to send mass email notifications to customers to inform them of upcoming events, season ticket renewals, and pre-event and post-event emails. Organizations can choose to integrate custom merchant accounts with Tix or use Tix for credit card processing. Tix integrates with dozens of credit card payment gateways such as Stripe, Square, Authorize.net, and PayPal.
Tix can be used for ticket printing that includes print at home e-tickets as well as printing with purpose-built ticket printers such as boca systems and practical automations, and receipt type printers such as Epson and star printers. Seat selection lets users choose their preferred seats, along with a photographic view of their seats. A real-time social distancing option is also available for reserved seating events to provide a buffer of a configurable number of seats between groups of patrons.
Tix integrates with third-party services including MailChimp and SurveyMonkey. Customer and sales data can also be exported for use in external CRM systems. Tix also provides the users with additional features such as barcode scanning, brand promotion, mobile box office, donation & memberships, and analytics. The company caters to the needs of music venues, theatres, colleges & universities, sporting events, casinos, festivals, museums and others.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
Ticket Sales
Venue Management
Credit Card Processing
Pricing
Tix’s user interface
Tix pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Tix?
Have worked with Tix since 2010 in various institutions; Positive all-round experience, both in Tix customer service and issue resolution; Grade A+.
Select to learn more
Who uses Tix?
Based on 192 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Tix's key features
Most critical features, based on insights from Tix users:
All Tix features
Features rating:
Tix alternatives
Tix
Starting from
0.25
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Starting from
Free
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No pricing info
Beyonk
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No pricing info
Tix pricing
Pricing plans
Pricing details:
User opinions about Tix price and value
Value for money rating:
To see what individual users think of Tix's price and value, check out the review snippets below.
Drew E.
President
Collin W.
General Manager
Tix integrations (13)
Integrations rated by users
We looked at 192 user reviews to identify which products are mentioned as Tix integrations and how users feel about them.
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
“Worked well, but fees were really high, especially for memberships”
Steve D.
Massage Therapist and owner
Integration rating: 4.3 (3)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“I use SpotOn as my credit card processing company and it was great that Tix supported and integrated with them.”
Collin W.
General Manager
Tix customer support
What do users say about Tix customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Tix customer support.
Widely noted by reviewers, Tix customer support is quick to respond and resolves issues without delays.
A large number of users highlight the staff's helpfulness, patience, and willingness to go above and beyond.
Frequently reported by users, support is easy to contact, with reps available across time zones and channels.
Widespread user sentiment praises personalized assistance, with reps guiding users through challenges and tutorials.
Support options
Training options
To see what individual users say about Tix's customer support, check out the review snippets below.
“Also, Tix' customer service is excellent with courteous representatives who are responsive and really know the answers.”
Stacey D.
Associate Director
“Have worked with Tix since 2010 in various institutions; Positive all-round experience, both in Tix customer service and issue resolution; Grade A+.”
Christopher M.
Senior Lecturer
