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VTEX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based eCommerce platform
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VTEX - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: December 2025
VTEX overview
What is VTEX?
VTEX Commerce Cloud is a cloud-based eCommerce platform that offers online retailers a centralized platform from which to manage their online stores and other multi-channel digital commerce needs. Incorporating marketing, AI powered search and merchandising, and SmartCheckout technology, as well as order and logistics management functionality, VTEX delivers a comprehensive eCommerce solution.
In order to help users develop multiple stores, VTEX equips users with agile and customizable design tools. Utilizing VTEX’s design tools, users can customize their different website pages, banners, and landing pages. By employing responsive designs alongside faceted search capabilities, VTEX enables users to locate products easily on all laptops, tablets, or mobile devices.
Designed to manage marketing and merchandising activity, VTEX provides users with SEO optimization tools such as metatags, 301 redirects, canonical tags, and friendly URLs. VTEX supports web analytics technology, native reports, and advanced integration with Google Analytics to give users valuable marketing insight. Merchandising management is facilitated by allowing users to create personalized offers, recommendations, and custom promotional strategies.
VTEX’s PCI DSS certified SmartCheckout enables customers to make secure payments through a one page checkout system. Users can manage orders, returns, and customer communication using VTEX’s visual workflow through every stage of the order process. From VTEX’s administrative panel, users can manage information across multiple channels, including product, order, pricing, promotion, and client information.
Key benefits of using VTEX
Starting price
Alternatives
with better value for money
VTEX’s user interface
VTEX reviews
Overall rating
4.7
/5
19
Positive reviews
95
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.17/10
5
4
3
2
1
15
3
1
0
0
Who uses VTEX?
Based on 19 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
VTEX's key features
Most critical features, based on insights from VTEX users:
All VTEX features
Features rating:
VTEX alternatives
VTEX pricing
Value for money rating:
Starting from
No pricing info
User opinions about VTEX price and value
Value for money rating:
VTEX integrations (56)
Integrations rated by users
We looked at 19 user reviews to identify which products are mentioned as VTEX integrations and how users feel about them.
Integration rating: 5.0 (1)
VTEX support options
Typical customers
Platforms supported
Support options
Training options
VTEX FAQs
VTEX has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of VTEX?
VTEX has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does VTEX support?
VTEX supports the following languages:
English, Portuguese, Spanish
Q. Does VTEX offer an API?
Yes, VTEX has an API available for use.
Q. What other apps does VTEX integrate with?
VTEX integrates with the following applications:
Google Analytics 360
Q. What level of support does VTEX offer?
VTEX offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Knowledge Base





























