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VTEX Logo

Cloud-based eCommerce platform

Table of Contents

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VTEX - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

VTEX overview

What is VTEX?

VTEX Commerce Cloud is a cloud-based eCommerce platform that offers online retailers a centralized platform from which to manage their online stores and other multi-channel digital commerce needs. Incorporating marketing, AI powered search and merchandising, and SmartCheckout technology, as well as order and logistics management functionality, VTEX delivers a comprehensive eCommerce solution.

In order to help users develop multiple stores, VTEX equips users with agile and customizable design tools. Utilizing VTEX’s design tools, users can customize their different website pages, banners, and landing pages. By employing responsive designs alongside faceted search capabilities, VTEX enables users to locate products easily on all laptops, tablets, or mobile devices.

Designed to manage marketing and merchandising activity, VTEX provides users with SEO optimization tools such as metatags, 301 redirects, canonical tags, and friendly URLs. VTEX supports web analytics technology, native reports, and advanced integration with Google Analytics to give users valuable marketing insight. Merchandising management is facilitated by allowing users to create personalized offers, recommendations, and custom promotional strategies.

VTEX’s PCI DSS certified SmartCheckout enables customers to make secure payments through a one page checkout system. Users can manage orders, returns, and customer communication using VTEX’s visual workflow through every stage of the order process. From VTEX’s administrative panel, users can manage information across multiple channels, including product, order, pricing, promotion, and client information.

Key benefits of using VTEX

  • VTEX offers an auto-scaling elastic cloud infrastructure, allowing users to meet great access demands to their site and manage hundreds of orders per second.
  • VTEX includes a web API, providing users with the ability to integrate with external websites, applications, and new development features.
  • VTEX provides SmartCheckout functionality, permitting customers to make secure payments directly through a one page checkout system.
  • VTEX facilitates offline store integration, enabling users to combine the stock from their physical shops with their online store.
  • VTEX employs advanced SEO features such as metatags, 301 redirects, canonical tags, and SEO friendly URLs, serving to help users enhance their marketing campaigns.
  • Starting price


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    VTEX’s user interface

    Ease of use rating:

    VTEX reviews

    Overall rating

    4.7

    /5

    19

    Positive reviews

    95

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.17/10
    Rating distribution

    5

    4

    3

    2

    1

    15

    3

    1

    0

    0

    Who uses VTEX?

    Based on 19 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Food & Beverages
    Marketing and Advertising
    Apparel & Fashion
    Business Supplies and Equipment
    Others

    Use cases

    eCommerce
    B2B eCommerce Platform
    Marketplace
    Multi-Channel eCommerce
    Order Management

    VTEX's key features

    Most critical features, based on insights from VTEX users:

    Website management
    Inventory management
    Catalog management
    Mobile access
    Order management
    Content management

    All VTEX features

    Features rating:

    For b2b
    eCommerce management
    Bulk ordering
    Multi-Currency
    Multi-Channel marketing
    Payment processing
    Discount management
    Data synchronization
    Reporting/Analytics
    Customer management
    Communication management
    Returns management
    Reordering
    Recurring orders
    Promotions management
    Payment options
    Order tracking
    Activity tracking
    Reviews management
    Sales reports
    Search/Filter
    SEO management
    Shipping management
    Shopping cart
    Special order management
    Templates
    Third-Party integrations
    Warehouse management
    API
    Billing & invoicing
    Campaign management
    Categorization/Grouping
    Channel management
    Commission management
    Contact database
    CRM
    Data security
    Inventory control
    Kitting
    Loyalty program
    Marketplace integration
    Mobile Commerce
    Multi-Channel management
    Multi-Store
    Multi-Vendor
    Order fulfillment

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    VTEX pricing

    Value for money rating:

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about VTEX price and value

    Value for money rating:

    VTEX integrations (56)

    Integrations rated by users

    We looked at 19 user reviews to identify which products are mentioned as VTEX integrations and how users feel about them.

    Integration rating: 5.0 (1)

    VTEX support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    FAQs/Forum
    24/7 (Live rep)
    Email/Help Desk
    Knowledge Base

    Training options

    In Person
    Documentation
    Webinars
    Videos
    Live Online

    VTEX FAQs

    Q. What type of pricing plans does VTEX offer?

    VTEX has the following pricing plans:
    Pricing model: Subscription

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    Q. Who are the typical users of VTEX?

    VTEX has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does VTEX support?

    VTEX supports the following languages:
    English, Portuguese, Spanish


    Q. Does VTEX offer an API?

    Yes, VTEX has an API available for use.


    Q. What other apps does VTEX integrate with?

    VTEX integrates with the following applications:
    Google Analytics 360


    Q. What level of support does VTEX offer?

    VTEX offers the following support options:
    Phone Support, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Knowledge Base

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