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WooCommerce Reviews

Overall rating

4.5

/5

865

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.67/10

Reviews by rating

Pros and cons

The best part for me is that woocommerce is free providing an excellent e-commerce environment for fresh users containing a variety of different features.
I can only recommend WooCommerce as the simplest and the best solution that saves you thousands of dollars in development.
All in all, it is the single best shopping solution for Wordpress. I used it on a few websites that I made and I loved it mainly because it was very easy and quick to set up.
However, I can see if folks are not inclined to be DIY about this they might be annoyed with the lack of documentation WITHIN Wordpress.
My overall experience was extremely frustrating and disappointing.
A bit limited in functionality and if you need additional plugins it can end up being quite costly and complex to mantain updates.
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865 reviews

Recommended

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Chase M.

Product Manager

Telecommunications, 51-200 employees

Review source

Overall Rating

WooCommerce User Review

Reviewed 3 years ago

Transcript

Chase M.: Hi, I'm Chase, the owner of a branding and marketing firm. And I give WooCommerce a five out...

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Cameron S.

CEO

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Low cost solution for e-commerce on Wordpress

Reviewed 2 years ago

Transcript

Cameron: My name is Cameron and I'm a web designer. And my review of WooCommerce is four out of five....

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Tolu A.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Woocommerce - Perhaps the best way to create an online store

Reviewed 8 months ago

Overall, Woocommerce is one of the best ecommerce platforms available today. There are endless possibilities as to how you can customize and design your ecommerce store with Woocommerce. Though some addon might be pricey, you can get a store running smoothly without paying for extra addons. You have total control over your store, it is great for SEO and offers excellent functionality.

Pros

Woocommerce is open source and accessible to as many people that can install Wordpress on their hosting account. When compared to other ecom platforms there are no monthly fees associated with Woocommerce and it is suitable for use whether you are creating a simple store or a large store. You can also edit and customize it to your taste or branding with the help of many readily built templates. You can create a store with different product variants, easily manage your inventory, add your own SKU (Stock Keeping Unit) number to each product, and include several payment options. Woocommerce is also suitable whether you are selling physical or digital products.

Cons

Requires some extra plugins to optimally maximize its features some of which are not be free. Requires some level of technicality to setup.

AR
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Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Inexpensive alternative to Shopify if you want a store + content

Reviewed 3 months ago

Very positive as it allowed us to launch our store in less than a day.

Pros

Our clients store was built around SEO and creating high quality reviews / blogs was an important requirement. Therefore, WooCommerce was a great alternative to Shopify due to the blogging management being much simpler on WooCommerce, and knowing Woocommerce is based on wordpress it was a no brainer. Combined, with the ability to customize it with plugins made it the best solution for us.

Cons

Learning curve is a little steep. Additionally, if you want a custom theme it might take some time to set up the store to your exact requirements.

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Joanna P.

Sporting Goods, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Good and bad experiences with Woocommerce.

Reviewed a year ago

It’s been ok and got us to where we need to be. We are thinking of switching away in the future mainly due to inventory management not being great, and very time consuming.

Pros

It’s easy to set up, simple to customise layout and overall look of the website. Very inexpensive compared to the majority of competition.

Cons

Slow and sluggish at times. A long and drawn out process to add new products with multiple sizes. No matter how high our security is, we have still been hacked twice.

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Ahmed S.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best choice for ecommerce!

Reviewed 6 months ago

overall it is very good.

Pros

Woocommerce can manage intermediate & large websites, which is something i liked very much, also the basic version of it is Free.

Cons

too many extensions i have to install, some of them are very expensive and leads to website slow speed

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Monica M.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great alternative to Shopify

Reviewed 3 months ago

I've been working with this system for years now, and i learnt how to develop new functions, work with its hooks, customize everything. So, for me, it would be difficult to switch to another product right now. It integrates perfectly with wordpress and use same mechanisms, so i find working with it very compfortable.

Pros

That is free, is open source and have a lot of integrations.

Cons

Out of the box, according to me, misses some important features that should have been standard.

DG
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David G.

Computer Software, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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At the moment, I don't know of a better affordable ecommerce system.

Reviewed 2 months ago
Pros

I like the customizability of WooCommerce. With enough coding knowledge you can even write your own custom functions. It is a well built, well thought out system.

Cons

The only difficulty I have is setting the amount of stock. This part could be improved.

KN
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Katherine N.

Higher Education, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must for events

Reviewed 2 months ago

I enjoy the product a lot! It is user friendly and an all-inclusive product for events.

Pros

I enjoy how accessible orders are so I can keep track for events, as well as being able to see how many seats have sold for an event.

Cons

I am not sure if this is an add-on, but having orders automatically create an excel file that separates individual and team tickets that also updates automatically. It would be nice to know when people cancel/refund a ticket and not have to manually update a separate file doc each time.

PA
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Paola A.

Arts and Crafts, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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E-commerce WordPress management

Reviewed a month ago

Good but not eccellente,the software needs improvemen

Pros

I likes that it's free and Easy to use and set

Cons

Some functions could be better implemented

AM
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Amedeus M.

Consumer Electronics, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Woocommerce review

Reviewed 6 days ago

Shopping cartE-commerce management

Pros

Shopping cartE-commerce managementShipping managementData security

Cons

The app is clear and good,Everything is secured

AK
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Arun K.

Education Management, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Feedback

Reviewed 15 days ago

good ecommerce management application

Pros

There are lot of inbuilt features available. Chart, Inventory management, Coupon and offer management

Cons

support to help the creator how to use these feature is comparatively less

WD
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Will D.

E-Learning, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WooCommerce for Downloadable Products and Subscriptions

Reviewed 2 years ago

WooCommerce is an excellent solution for E-Commerce and can do anything you want it to. That can get overwhelming at times, as there as sooo many options to dig through. But, on the plus side, you can find an add-on or find a plug-in that will solve any issue you have.

Pros

I moved to WooCommerce (from a combination of other plug-ins) because I wanted one platform that I could sell downloads ala carte, and sell subscriptions. I previously used multiple different platforms and solutions to make managing downloads and subscriptions happen, and Woo allows me to manage all products and offerings I have in one place.

Cons

Moving subscriptions from an existing plug-in with active subscriptions through Stripe to WooCommerce was a big process. I did a lot of research and reached out to various developers and was looking at a $4,000 plus custom development support solution to make the transition happen. I did enough research and testing that I was able to make the transition happen over a weekend, without any additional support. In addition to the struggle of transitioning subscriptions, I learned that WooCommerce doesn't use Stripe's "subscription" feature but instead creates a new charge each month, until the customer cancels. So metrics are very difficult.

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David I.

Telecommunications, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Create an online store and own it

Reviewed 3 years ago

My experience with this software is quite enjoyable, it is a great advantage to have this plug-in to build a professional store that allows you to sell like the big companies, taking in count that you practically own the store and you can do anything you want with it and sell anything you like, forget about being suspended or penalized it is practically yours.

Pros

- This plug-in software for WordPress is something else, it is really complete and allows you to create functional store from A-Z. - It is extremely flexible and you can edit just about anything from shipping to payment processors, give coupons perform cross sales and up sales. - It has several paid modules but you can purchase them as you go, plus if you are starting the basic out of the box version...

Cons

- The learning curve you will experience can be a bit steep specially if you do not have experience with CMS. - There is some technical data you have to know in terms of taxes and logistics info but it can be easily sorted out with an internet search or a tutorial online.

AR
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Verified reviewer

E-Learning, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Decent Product

Reviewed 7 months ago

My overall experience on a scale of 1-10 I’d say is 7. It can be used for a small business that doesn’t deal with hefty transactions daily

Pros

So I used woocomerce to receive payments for an e-learning platform that I created on wordpress. It integrates very easy with wordpress and has a decent interface on the back end. It has a mobile app that allows you view your orders and in a way categorize them and a few reminder notes to each order. It allows you integrate various payment gateways like stripe and paypal and plenty more via use or account authentication or through the use of api access keys. Its a decent app that performs its job effectively at the back end

Cons

I have to say my main con is the load time it takes when charging a card and another downside is the frequent updates you have to keep up with on wordpress in other for it to keep functioning as it should. The mobile app is also a bit limited in functionality but then its nice when you get an order and get notified via the app notification. It also crashes when a lot of users try to purchase all at the same time.

SJ
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Sharif J.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good eCommerce Solution if You Want to Get out From Under a Limited Platform

Reviewed 9 months ago

WooCommerce is my go-to eCommerce solution and it works very well. There are only a few drawbacks that are worth the hassle to have such a full-featured option.

Pros

By far the most beneficial part of WooCommerce is that it works on WordPress which means you're completely unlimited in your ability to customize the system how you like. With other eCommerce solutions such as Shopify or SquareSpace, you're stuck with whatever that have in their closed system whereas with WooCommerce the sky is the limit with what you can do.

Cons

WooCommerce is a heavy plugin that adds a lot to a website and as a result, updates must be vetted in a test environment in order to be safe. This wasn't a problem a few years ago when WooCommerce only released updates once every 1 or 2 months. Over the last few years, they've begun releasing updates with no apparent schedule and sometimes you get multiple updates in the same week. This can be very disruptive and labor intensive for store owners to have to test the updates first and look for issues/bugs before going live with a new update just to have to do it all over again a few days later (sometimes even in the very next day).

AR
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Verified reviewer

Airlines/Aviation, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Maybe this is the best friend of those who are busy with shopin!

Reviewed 8 months ago

It helps me to sell my products. Fill my store with Dropshiping plugins and publish my products on a beautiful looking and very funky site!

Pros

The use of the application is better in every form, whether the user interface is very easy to use. You can make this store even better with many add-ons to a variety of products. The application supports the installation of payment systems in all countries and more. plugins work in harmony with SEO plugins. Plugins are also available for you to receive payments with crypto currency. In short, this is the best and most useful application you need. Other than that, it is a lie. is a plugin.

Cons

Its bad sides are the problem that it is not supported in many countries, woo. Another problem is that it needs other plugins for correct SEO.

JA
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Jay A.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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WooCommerce is my first choice for ecommerce.

Reviewed 8 months ago

I use WooCommerce on all my person ecommerce site and my first choice for my clients sites. It is generally easy to setup and use and you can't beat the price.

Pros

You can't beat the price. The amount of features and functionality you get for a free plugin in amazing.

Cons

There is not anything I really like least because of the cost but certain custom functions would be great if it was included in the software by default.

MM
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Mariam M.

Retail, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool and it's free

Reviewed 2 years ago

Positive. It is easier that PrestaShop. Although I needed to install a lot of plugins to get the shop to have the same functionality as PrestaShop. I find it very easy to use

Pros

It's easy to use. I was able to import my products from PrestaShop without significant problems. It's very basic and you will need to install like 60 plugins to be able to handle shipping, loyalty programs, sales, and so on

Cons

Basic tool and needed to install and maintain so many plugins Is not multi lingual by default.

TH
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Travis H.

Pharmaceuticals, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lots of features and capabilities.

Reviewed a year ago

Woocommerce has been good overall for our company. Sometimes, issues and processes take a little bit of extra effort to understand and get working exactly how we want. Plugins definitely help. There has not yet been a feature that we can't get to work that we want.

Pros

Lots of plugins to integrate whatever features you want with your ecommerce website. We like the fact that we can have informational blog type pages mixed with our ecommerce. Adding features to cover deficiencies is easy (coupons, marketing, payment processing, etc.)

Cons

It is a little more advanced to get set up to work like you want. Sometimes, in order to get a feature, paid plugins must be employed which brings up the cost.

AB
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Angad B.

Online Media, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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It's Actually Very Good

Reviewed a year ago
Pros

What I appreciate about Woocommerce is how simple it is to set up; with just a few clicks, it can be used as an online sales platform without the need for sponsors or other third parties, whose organizational structures prevent you from choosing the products you want to offer. With Wooocommerce, anything is possible: you can increase your client base, collect sales as you like using various currencies and payment methods, select your shipment method, and the consumer even has the option of handling the shipping themselves if he so chooses.

Cons

There comes a time when the plugin needs a lot of dedication, which entails hours of work based on the maintenance of the plugin and the compatible and dedicated plugins for Woocommerce. For this, you need IT knowledge based on application development, PHP code implementation, and web hosting management, which generally requires a fair amount of knowledge to understand or work with someone.

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Melle P.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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WooCommerce is Our Go-To For Clients....

Reviewed 9 months ago

I've been working with eCommerce systems for nearly 20 years, and WooCommerce is still my go-to choice. It's the finite control over the user experience that makes it my preference, but then again, it's certainly not for everyone. If you're considering WooCommerce and you have no experience with it, my advice would be to hire a developer who does. They can help you install it, configure it, and show you how to maintain it.

Pros

Firstly, it's free. It's completely free and open-source, so it's a great option for anyone who is starting out. Secondly, you can extend WooCommerce to do literally ANYTHING that you can imagine. Developers around the world have built extensions that you can buy or download to completely control and customize the way it works so if you need a pretty custom shopping experience, there's likely a way to put it together using WooCommerce. Lastly, the design can be very "out of the box" so you don't need an awful lot of design chops to make it look pretty amazing. It's also the standard ecommerce system for WordPress, so if you're buying a high-end theme, chances of it supporting WooCommerce are pretty great.

Cons

The interface is WordPress, since WooCommerce is an add-on. For some people, they find the backend of WordPress a bit off-putting, but once you get going, it's a pretty easy to use piece of software (albeit not very pretty). It would be nice if the order, products and reviews could be easily popped on the dashboard to make them feel more front and center for clients with less experience. The other huge con with WooCommerce is it's hosted with YOUR hosting company, which means that you're responsible for the security of the customer's information. That's not a big deal if you work with a developer, but as a solopreneur, it means making sure you have good site security from the get-go and staying on top of that security upkeep.

ST
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Sara T.

Graphic Design, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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When you have more time than money - worth learning!

Reviewed 3 years ago

It's absolutely a game-changer for me and my very small business. I sell items online and moved away from big commerce marketplaces because the fees were eating me alive in an already super competitive market. I can now run my own store on my own website and list as many items as I was for free. I also have the ability to modify Woocommerce however I see fit to my needs. It's a little tricky at first but worth the time investment considering it's a free opensource app.

Pros

It's free and it's open source! If you have the time and a little bit of patience this is well worth the investment of knowledge it takes to get it up and running. The modifications you can implement and the documentation on how to do so I plentiful online. Having the ability to manipulate such a versatile plugin for your website is monumental when running a small business and literally doing everything for yourself. You can also integrate print-on-demand stores like Printful into your Woocommerce store which is one of the best features!

Cons

It can be overwhelming. If you are not familiar with the backends of websites and a little coding this might not be for you. If you are unfamiliar with e-commerce this can also be overwhelming too. The language and deep level of modifications and settings can make your head spin.

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Noureddine B.

Program Development, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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WooCommerce Review

Reviewed 7 months ago
Pros

allows to create and manage online stores. One of the things that I like most about WooCommerce is its flexibility and customization options. I can customize the store's design and functionality to suit specific needs and preferences, such as adding custom product fields, adjusting shipping options, or offering promotions and discounts.Another benefit of WooCommerce is its ease of use. with little or no coding experience I can easily set up and manage stores using the intuitive interface and drag-and-drop tools.WooCommerce also offers a wide range of payment and shipping options, including support for popular payment gateways such as PayPal and Stripe. This makes it easy for me to accept payments from customers and manage shipping and delivery options.

Cons

One of the common complaints about WooCommerce is that it can be resource-intensive, which means that it requires a significant amount of server resources to run smoothly. This can lead to slower site speeds or even crashes if the hosting provider is not robust enough.

AR
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Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Company to Revolutionise Ecommerce and Online Trading

Reviewed 10 months ago
Pros

As a web designer, the WooCommerce platform and web plugin have truly revolutionised the process of creating an online store in terms of the ease of setting up and running an online platform, cutting the hassle of designing backend and multiple frontend pages, and eliminating the need to hire an API developer to develop APIs for payment integration customization and flows. Anyone can now set up their...

Cons

Some certain features and options are hidden from beginner users; examples include shipping options, add-to-cart redirection, and user registration after purchase. These are not easy to locate for a new beginner.

AR
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Verified reviewer

Insurance, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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WooCommerce is robust but can be a bit daunting to setup or use for complex situations

Reviewed 4 years ago

I like WooCommerce because I use it a lot and it works well with my own Web Development I do but sometimes it's just quicker and easier to tell a client to use something else in some cases.

Pros

WooCommerce does a great job at a variety of different things right out of the free (mostly) box. Want to open a shop for your comic book collection? Done. Want to sell tickets to an event? Done. Want to just keep a log of event attendees and "sell" a free ticket? Done. Just about anything you could need to do is fairly simple with WooCommerce once it is setup.

Cons

Setup and configuration can sometimes be a bit daunting especially for those that are not well off on knowledge of WordPress. If you want to do certain more complex things with WooCommerce you can sometimes run into issues either being able to do them at all, being able to do them exactly the way you want, or finding a plugin that operates the way you need. Then, even when you do find a plugin, you have to then keep yet another plugin up to date as well as possibly pay for said plugin too. It can add up quick if you start to get a little more advanced with WooCommerce.

GB
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Goma B.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Solid Software but lots of limitations

Reviewed 5 months ago
Pros

I Really love its built-in SEO features and marketing tools that contribute to improving search engine visibility and driving customer engagement. The vast extension ecosystem enhances functionality, enabling me to integrate advanced features and plugins to meet my business needs. The shopping cart and checkout process are smooth, providing customers with a hassle-free purchasing experience.

Cons

WooCommerce has several limitations to consider. It has a steep learning curve for beginners and may require coding knowledge or professional help for advanced customization. The plugin's extensive features can sometimes slow down site performance if not optimized properly. Additionally, while the basic version is free, additional costs may arise when purchasing certain extensions and plugins, affecting the overall budget for running an online store.