App comparison
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Calabrio ONE
5
173
4
66
3
15
2
5
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Comprehensive performance software for contact centers
Last updated: June 2026
Calabrio ONE Alternatives & Competitors (2026)
Top 2 free alternatives
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Value for money
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Functionality
Billable & Non-Billable Hours
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Activity Tracking
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Attendance Tracking
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AI/Machine Learning
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Alerts/Escalation
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CloudTalk
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Functionality
Activity Tracking
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Agent Interface
5/5
API
5/5
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5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Bitrix24
All in one business management workspace
0.2
Value for money
Starting price
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.3
Value for money
Starting price
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.2
Value for money
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0.1
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.1
Value for money
Starting price
0.1
Functionality
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Activity Tracking
4.3/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.3
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.4
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.2
Value for money
No pricing info
Starting price
0.3
Functionality
Answering Machine Detection
5/5
Archiving & Retention
4.7/5
Auto-Dialer
4.5/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.3
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.3
Value for money
Starting price
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.6
Value for money
Starting price
0.2
Functionality
Automatic Call Distribution
4/5
Activity Monitoring
3.5/5
Attendance Management
N/A
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.3
Value for money
Starting price
0.4
Functionality
Activity Dashboard
5/5
AI/Machine Learning
5/5
API
5/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.2
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
Activity Monitoring
5/5
AI Copilot
5/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.1
Value for money
Starting price
0.1
Functionality
API
4.6/5
Automatic Call Distribution
4.5/5
Auto-Dialer
4.3/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.2
Value for money
No pricing info
Starting price
0.1
Functionality
Automated Routing
4.8/5
Automatic Call Distribution
4.5/5
Agent Interface
4.3/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.1
Value for money
Starting price
0.3
Functionality
API
5/5
Auto-Dialer
5/5
Call Recording
4.8/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Value for money
No pricing info
Starting price
0.1
Functionality
Budgeting/Forecasting
5/5
Call Recording
5/5
Data Import/Export
5/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.3
Value for money
Starting price
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.3
Value for money
Starting price
Functionality
Agent Interface
5/5
API
5/5
Approval Process Control
5/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5