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Calabrio ONE
5
173
4
66
3
15
2
5
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Comprehensive performance software for contact centers
Last updated: November 2026
Calabrio ONE Alternatives & Competitors (2026)
Top 4 free alternatives
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Ringover
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3CX
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Wildix
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Bitrix24
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Zendesk Suite
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Aircall
Cloud-based phone & AI comms for SMB & mid-market
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Value for money
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Functionality
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Alerts/Notifications
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AI/Machine Learning
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Alerts/Escalation
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Value for money
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Functionality
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Activity Tracking
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AI/Machine Learning
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Alerts/Escalation
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Value for money
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Value for money
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Functionality
Access Controls/Permissions
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Activity Dashboard
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Activity Tracking
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AI/Machine Learning
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Value for money
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Functionality
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Value for money
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0.2
Functionality
API
5/5
Automated Routing
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Automatic Call Distribution
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Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.3
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.3
Value for money
Starting price
Functionality
Activity Tracking
5/5
API
5/5
Audio Capture
5/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.1
Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
Answering Machine Detection
5/5
Automatic Call Distribution
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Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
0.3
Value for money
Starting price
0.4
Functionality
Agent Interface
5/5
Alerts/Notifications
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Activity Tracking
4.4/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
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Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
Agent Interface
5/5
Alerts/Notifications
5/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Value for money
No pricing info
Starting price
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Functionality
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Call Center Management
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Automatic Call Distribution
4.7/5
Top Features
Activity Tracking
5/5
AI/Machine Learning
5/5
Alerts/Escalation
5/5
