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Chatlayer
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform
Table of Contents
Chatlayer - 2026 Pricing, Features, Reviews & Alternatives
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Chatlayer overview
What is Chatlayer?
Chatlayer by Sinch empowers smart businesses to have authentic and valuable conversations with their customers - through the power of AI. It is an easy-to-use AI platform that lets you build and maintain voice and chatbots in more than 125 different languages, with no coding, to personally connect with customers at the right moment, across multiple channels.
Chatlayer’s SaaS platform connects to your IT and Communications tools, from CRM to Knowledge Base.
Most notable features:
- Multilingual: Chatlayer has its Natural Language Processing (NLP) which allows your bot to understand and communicate with your customers in more than 125 languages.
- Multichannel: Your bot can be implemented in the most popular channels such as WhatsApp, Facebook Messenger, Instagram Messenger, Viber, Telegram, Google assistant, and more, to always be connected with your customer.
- Configuration only: Chatlayer is a no-coding platform. This means that you can create your bot without any coding skills or IT resources.
-Chatbot Templates: Chatlayer count with pre-designed templates tailored for specific verticals and use cases to easily start.
-Integrations: Connect your bot to your existing customer management software or CRM to drive personalized customer engagement.
- Analytics & Advice: AI gives you detailed insights into your conversations and provides tips on how to improve them.
Starting price
per month
Alternatives
with better value for money
Chatlayer’s user interface
Chatlayer reviews
Overall rating
4.4
/5
5
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.2/10
5
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Chatlayer's key features
Most critical features, based on insights from Chatlayer users:
All Chatlayer features
Features rating:
Chatlayer alternatives
Chatlayer
Starting from
499
Per month
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129
Per month
Birdeye
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TrackVia
Starting from
999
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Chatlayer pricing
Value for money rating:
Starting from
499
Per month
User opinions about Chatlayer price and value
Value for money rating:
Chatlayer integrations (12)
Chatlayer support options
Typical customers
Platforms supported
Support options
Training options
Chatlayer FAQs
Chatlayer has the following pricing plans:
Starting from: €499.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Chatlayer?
Chatlayer has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Chatlayer support?
Chatlayer supports the following languages:
English, French, Portuguese, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Croatian, Czech, Danish, Dutch, Estonian, Finnish, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Polish, Portuguese, Portuguese, Romanian, Russian, Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Chatlayer offer an API?
Yes, Chatlayer has an API available for use.
Q. What other apps does Chatlayer integrate with?
Chatlayer integrates with the following applications:
Workplace from Meta, Airtable, Wavy, Freshdesk, RingCentral Engage Digital, Freshchat, Sparkcentral, Meta for Business, Hootsuite, Salesforce Platform, Google Sheets
Q. What level of support does Chatlayer offer?
Chatlayer offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base