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heytruffle
A fully managed AI Concierge for restaurant groups.
Table of Contents
heytruffle - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: August 2026
heytruffle overview
What is heytruffle?
heytruffle is a fully managed AI Concierge for multilocation restaurant groups in the United States. It answers your restaurant's phone the way your best host would: warm, on brand, and ready to help with whatever the caller needs.
Every day, calls come in during peak service that your team cannot always catch. Reservations, takeout and delivery orders, catering questions, private event requests. heytruffle answers those calls, captures the details, and routes them where they need to go, so your staff can stay focused on the guests in front of them.
This is a service, not software. You do not configure a dashboard or maintain a tool. Our team trains an AI Concierge for your brand, monitors it around the clock, and tunes it every week based on real calls: your menu, your policies, your tone, your workflows. It switches language live when a caller needs it, and it can be trained to handle the additional languages your guests speak.
What your AI Concierge handles:
Reservations and booking changes
Takeout and delivery orders
Catering and large party inquiries
Private event requests
Frequently asked questions about hours, location, and policies
Escalation to your team when a human should step in
heytruffle was built by operators. We come from real restaurant operations, so we know what it feels like when the phone rings in the middle of a rush. That is why the product is designed to protect the guest experience, work alongside your team, and stay consistent across every location.
It fits into the systems you already run, including reservation platforms like OpenTable, and it reports on call outcomes so you have visibility into what happens on the phone across your group.
Who it is for: owners, operators, Directors of Operations, CMO's and COOs running groups of 3 to 100 locations who want to capture demand, reduce interruptions at the front of house, and deliver a consistent experience on every call.
You operate the restaurant. We operate the phones.
heytruffle’s user interface
heytruffle reviews
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heytruffle's key features
Most critical features, based on insights from heytruffle users:
All heytruffle features
heytruffle alternatives
heytruffle
Starting from
299
Per month
BookyWay
Starting from
1.5
One-time payment
Beyonk
Starting from
No pricing info
TeamSupport Messaging & Live Chat
Starting from
29
/user
Per month
heytruffle pricing
Pricing plans
Pricing details:
User opinions about heytruffle price and value
Value for money rating:
heytruffle support options
Typical customers
Platforms supported
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heytruffle FAQs
Q. Does heytruffle support mobile devices?
heytruffle supports the following devices:
Android, iPhone, iPad
Q. What level of support does heytruffle offer?
heytruffle offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum