People First Reviews

Ease of tracking employee changes and team changes. Integration has been really good and we have had a lot of support. For us, information linking to payroll has been key.

Only tiny things which we will add to the suggestions tracker, e.g the ability to only send weekly digest to certain people

Hi Libby. Thank you so much for taking the time to leave a review. We're so pleased you are enjoying using People First and your implementation, training, and support have been a success. If you're not already, please feel free to join our People First Customer Group on LinkedIn to keep up to date with any new updates from the team. Thanks, Ashleigh.

Ease of use, recognition and social features for interaction and engagement

Timesheet tracking for projects against hours worked

Hi Kingsley. Thanks for the feedback and we're really pleased you've had a positive experience. We are starting some development work on WFM that will include the addition of a recipient code, which will allow you to allocate time to a code. Hopefully, this will help. Thanks - Lydia.

People First facilitates our ability to gather HR data that informs business decisions. Employees are able to undertake regular HR processes easily; and the focus on engagement and communication allows us to improve information exchange and celebrate achievements. In short, it's made my life as a standalone HR manager so much easier!

As an administrator of the system, tasks are not as useful as they could be since it is not possible to receive notifications. From an employee perspective, feedback suggests that navigating the tabs and pages is sometimes difficult.

Hi Jo, thank you so much for taking the time to leave a review. We're delighted that People First has made your life as an HR manager easier! We are currently in the process of introducing a series of navigation changes in response to feedback from our customers. These changes are focused on simplifying the News feed, employee profiles, and promoting your Teams content, with the aim of making it as intuitive and straightforward as possible for employees and line managers to find and execute actions. We would be more than happy to share the new designs with you if you reach out to your Account Manager. Please continue to provide feedback on your thoughts and ideas to the team; it is highly valued. Thanks - Lydia

There are some common features you would find on most HRIS products e.g. recognition, communities. I am unsure what I am missing from other reviews that appear on here.

- Inability to customise lots of things- Sign up and onboarding flow is not user friendly- Onboarding flow is barely even a flow, it's just people assigning themselves a password...- General interface is not intuitive - You aren't able to store documents on people's profiles without having to create a 'Card' on their profile, which either means documents are disorganised or not in one place. Still...

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Hi Barney. We're sorry you've not enjoyed using the software to date. We've got some feature-led information below that will hopefully help: User Sign Up - The journey can depend on what you are using as an IDP. If you have your own, then it's not something we control. If you are using ours, I agree it is clunky and something we plan to address next year. Documents - Document attachments are available...

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It has improved our internal communication, given us one central point for team information and allowed us to manage the whole recruitment process using one system

It's difficult to pick something that we like least. Some of the options regarding the management of the news feed could be improved

Thank you so much for taking the time to leave a software review of People First, Alan. Please continue to share any feedback or ideas for improvement with your account manager and the product team here at MHR, either in your usual channels or on the People First Customer group on LinkedIn. It is so valued. Thanks.

The employee engagement features allow us to share business updates across the company, as well as allowing employees to share insights "from the bottom up". HR processes for managing leave and booking and recording training are streamlined.

Some data can not be interrogated within the system and we would like to see additional reports available (data can be exported for use).

I love just about everything. I have been using this program for the last 5 years at my company. Doing my time sheets, taking time off, doing trainings and even checking my performance ratings are all simple. I never have to worry about not finding what I need because everything is easily accessible and labeled clearly. I can find everything in one place without having to use muliple software and have multiple usernames.

There isn’t much I can say about not liking this program as I’ve used it here for the last 5 years. Sometime the software goes down and takes awhile to come back up but it doesn’t happen much. Other than that I have no real complaints.

Everything, I love the product it’s made my life so much easier

Payroll outsourcing to iTrent this has been a nightmare

Thanks so much for taking the time to leave a review, Tracy. We're sorry to hear about your frustrations with outsourcing your payroll. If this hasn't already been sorted since leaving your review, this has been picked up and escalated with the relevant teams on our side. Thank you - Lydia.

The social interactions it provokes within the business, internal training function support and a clear easy central portal for Company updates.

Limitations on time allocation to projects.

That I could create sub-communities that is open to my entire community, yet also have them self-organize to create interest/project groups to facilitate collaboration and communication(s). This helps me great deal by facilitating communication between members and facilitates collaboration between people in my community.

That, I keep getting logged-out and need to sign-in after a period of extended inactivity. I know it's for security purposes... (but I'm just lazy!)

People First provides us with a platform to bring together our international teams. Now staff all over the world can interact with each other, and better understand each others roles within the organization. The interface and fun and user-friendly which appeals to staff at all levels. People First are constantly making improvements and the communication about these is great.

The logic of the system is not always 100% clear to someone that has not worked with the HRMS before. That being said, I have been able to learn to use the system quite quickly with our fantastic implementation partner at People First.

Having all HR data in one place and being able to export data easily

Having to wait for support on something small - be good to have a contact number instead of having to open cases for everything.

The Look and Feel of the product is very nice. The Software focuses on Employment Engagement. The Best software for new generation employees as it has social media features and mobile app is also available. The intuitive user navigation enables the less tech savvy people to use the system easily.

Payroll is not available as part of integrated features but can be integrated with third party payroll software providers.

It is easy to use and mastered it within a few minutes. As this is linked to my group of people, it is easy to send out information, links and thoughts with great ease. The design and user interface are well thought out and well designed.

I wish that the software can allow me to connect with more people? Overall, I have no complaints. :)

Ability to integrate social elements Such as check-ins... Modern UI and tons of opportunities to collaborate, partner and work towards team goals

Cannot customize some portions like company logo

User interface is fantastic and social features are very good.

Lack of basic functionalities like payroll and performance appraisal Kpi forms.