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Pingstreams Logo

AI customer support automation tool

Table of Contents

Pingstreams - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

Pingstreams overview

What is Pingstreams?

Pingstreams is an AI customer support platform that enables businesses to deploy customer service automation on premises or in the cloud. The platform serves organizations ranging from startups to enterprises across eCommerce, software as a service, healthcare, finance, education and real estate.

The platform incorporates a visual bot builder that offers fifty-three prebuilt actions including native JavaScript code execution, AI decision making, voice support with dual tone multi frequency and speech recognition, as well as integrations with services such as Make, N8N, HubSpot, Customer dot io and Brevo. Administrators can select from six AI models including GPT Four O, GPT Four O mini, GPT Four, GPT Three point five turbo, O One mini and O One preview.

A unified omnichannel inbox consolidates chat, email, SMS, WhatsApp, social media and voice into a single interface. An analytics dashboard tracks more than one hundred metrics to support data driven decision making. AI routing directs conversations to agents based on expertise and availability.

Key benefits of using Pingstreams

  • It enables full data control with self-hosted or cloud deployment, supporting compliance with strict industry regulations and data sovereignty requirements.

  • The tool consolidates all customer conversations from chat, email, SMS, WhatsApp, social media, and voice into a unified inbox for streamlined support.

  • It automates customer interactions with advanced AI chatbots that understand context, learn from interactions, and provide multilingual support.
  • Starting price

    49flat rate /
    per month

    Alternatives

    with better value for money

    Pingstreams’s user interface

    Ease of use rating:

    Pingstreams reviews

    Overall rating

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    No reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    Rating distribution

    5

    4

    3

    2

    1

    0

    0

    0

    0

    0

    Pingstreams's features

    AI copilot
    AI/Machine learning
    Augmented analytics
    Automated responses
    Automated routing
    Canned responses
    Chatbot
    Code-free development
    Contextual guidance
    Customer experience management
    Customer support
    Customizable branding
    For sales/marketing
    Generative ai
    Intent recognition
    Language detection
    Lead capture
    Live chat
    Multi-Channel communication
    Multi-Language
    Natural language processing
    Proactive chat
    Process/Workflow automation
    Query suggestions
    Sentiment analysis
    Transcripts/Chat history
    Transfers/Routing

    Pingstreams pricing

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Starter

    49

    Per month

    Features included:

    • 1 Team Seat
    • 5 AI Agents (Chatbots)
    • 800 Conversations/month
    • 2M AI Tokens/month
    • 150 Knowledge Base items
    • 1 Namespace
    • Email & Chat support
    • ChatGPT Integration
    • Basic analytics dashboard
    • Email & SMS channels

    Pro

    149

    Per month

    Features included:

    • 3 Team Seats
    • 20 AI Agents (Chatbots)
    • 3,000 Conversations/month
    • 5M AI Tokens/month
    • 300 Knowledge Base items
    • 3 Namespaces
    • Priority support
    • ChatGPT, Gemini & Claude Models
    • Advanced analytics & reporting
    • Custom branding
    • WhatsApp & Social media channels
    • CRM integrations
    • API access

    Business

    499

    Per month

    Features included:

    • 5 Team Seats
    • 50 AI Agents (Chatbots)
    • 5,000 Conversations/month
    • 10M AI Tokens/month
    • 1,000 Knowledge Base items
    • 10 Namespaces
    • 24/7 Priority support
    • All AI models + Custom models
    • Advanced automation workflows
    • White-label options
    • Dedicated account manager
    • Custom integrations
    • Advanced security (SSO, 2FA)
    • SLA guarantees
    • Voice & Video call support

    Enterprise Plan

    Empty state illustration for "No pricing info"

    No pricing info

    Features included:

    • Unlimited everything
    • Custom conversation volume
    • Dedicated infrastructure
    • On-premise deployment option
    • Enterprise security (SOC2, GDPR, HIPAA)
    • Custom AI model training
    • Dedicated success team
    • Custom SLAs & contracts
    • Priority feature development
    • Advanced compliance reporting
    • Multi-region deployment
    • Dedicated support channel

    User opinions about Pingstreams price and value

    Value for money rating:

    Pingstreams support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Chat
    Knowledge Base
    Email/Help Desk
    FAQs/Forum

    Training options

    Documentation
    Videos
    Live Online

    Pingstreams FAQs

    Q. What type of pricing plans does Pingstreams offer?

    Pingstreams has the following pricing plans:
    Starting from: $149.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Pingstreams?

    Pingstreams has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


    Q. What languages does Pingstreams support?

    Pingstreams supports the following languages:
    Arabic, English, French, German, Italian, Portuguese, Russian, Spanish, Turkish


    Q. Does Pingstreams offer an API?

    Yes, Pingstreams has an API available for use.


    Q. What other apps does Pingstreams integrate with?

    Pingstreams integrates with the following applications:
    Qapla', Wix, HubSpot Marketing Hub, Make, Messenger, Telegram, Claude, WhatsApp, PrestaShop, Cohere, WordPress, Brevo, Gemini, Customer.io, ChatGPT, Twilio, Joomla, n8n.io, HubSpot CRM, BigCommerce, Shopify


    Q. What level of support does Pingstreams offer?

    Pingstreams offers the following support options:
    24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk, FAQs/Forum

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