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Resolve Logo

Never Touch Another Ticket

Table of Contents

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Resolve - 2026 Pricing, Features, Reviews & Alternatives

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Resolve overview

What is Resolve?

At Resolve, we’re redefining IT operations for the Zero Ticket future. Our agentic resolution fabric autonomously detects, diagnoses, and resolves issues before they disrupt the business. By transforming reactive, manual workflows into proactive, self-healing operations, we help IT teams slash ticket volume by up to 90%, cut MTTR from hours to minutes, and scale efficiently without adding headcount. Trusted by some of the world’s largest enterprises, Resolve empowers IT teams to move beyond firefighting and lead true proactive transformation.

Key benefits of using Resolve

Unified Knowledge Retrieval
Lower Ticket Volume
Increased BusinessAgility
Touchless Remediation
Instant Self-Service Resolution
Reduced Operational Overhead

Starting price


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Ease of use rating:

Resolve reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

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1

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Resolve's features

Access controls/permissions
Activity dashboard
AI copilot
Alerts/Escalation
API
Automated responses
Automated routing
Chatbot
Collaboration tools
Customizable branding
Data import/export
Generative ai
Knowledge base management
Performance metrics
Process/Workflow automation
Real-Time chat
Real-Time notifications
Reporting/Analytics
Self service portal
Service level agreement (sla) management
Single sign on
Third-Party integrations
Workflow management

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Resolve pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Resolve price and value

Value for money rating:

Resolve support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

Live Online
Webinars
Documentation
Videos

Resolve FAQs

Q. What type of pricing plans does Resolve offer?

Resolve has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Resolve?

Resolve has the following typical customers:
Large Enterprises, Non Profit, Public Administrations


Q. What languages does Resolve support?

Resolve supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Resolve offer an API?

Yes, Resolve has an API available for use.


Q. What other apps does Resolve integrate with?

Resolve integrates with the following applications:
GitHub, SAP Access Control, SAP Ariba, Tanium Endpoint Platform, Claude, Jira, Datadog, BigPanda, Microsoft Azure, Dynatrace, AlienVault OSSIM, MongoDB, SolarWinds Patch Manager, Microsoft Teams, GitLab, Freshdesk, SolarWinds Service Desk, Okta, Slack, SAP BW/4HANA, AppDynamics, AWS Identity and Access Management (IAM), ChatGPT, ServiceNow, Salesforce Einstein, SolarWinds Observability, SolarWinds Network Configuration Manager, Salesforce Data Cloud, Moogsoft, Zendesk Suite


Q. What level of support does Resolve offer?

Resolve offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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