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ServiceMonster Logo
ServiceMonster

The all-in-one software for service businesses

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(6)

ServiceMonster Pricing, Features, Reviews and Alternatives

ServiceMonster product overview

Price starts from

50

Per month

Flat Rate

What is ServiceMonster?

ServiceMonster is the leading business software for field service professionals, providing an online all-in-one customer management, scheduling, and marketing solution.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

In Person
Webinars
Documentation
Live Online
Videos

ServiceMonster pricing information

Value for money

4.4

/5

7

Starting from

50

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ServiceMonster features

Functionality

4.4

/5

7

Total features

86

15 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third Party Integrations
Reporting & Statistics
Alerts/Notifications
API
Data Import/Export
Customizable Reports

Functionality contenders

ServiceMonster users reviews

Overall Rating

4.6

/5

7

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

5

1

1

0

0

Overall rating contenders

DG
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Daniel G.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Decision Ever Made

Reviewed 2 years ago

Love SM. Awesome tool. Saved us a boatload of money by making us more efficient.

Pros

The ease of scheduling and the ability to group jobs in the same area reducing the cost of traveling.

Cons

Gets slow between April thru September. Would love for the daily report to have the est and actual hours tallied for the day.

KG
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Kim G.

Health, Wellness and Fitness, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We loved out time with Service Monster!

Reviewed 2 years ago

We had such a good experience with Service Monster!

Pros

We loved everything about the software and the ease and accuracy of using it.

Cons

ServiceMonster was originally designed for carpet cleaner who have 1-3 trucks. As a larger cleaning company we ran 20+ routes per day. Service Monster did not have the ability for us to manage many accounts at once.

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Patricia W.

Marketing and Advertising, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Good Tool for Polling Customers

Reviewed 4 years ago
Pros

Easy to use Good feature set High value for the money

Cons

Can be glitchy at times Low return rate (not as well recognized as competitors)

Hs
AvatarImg

Hershita s.

51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

a better option for recruitment

Reviewed 5 years ago
Pros

There are many portals available in the market but if you are looking for C2C candidates this portal will help you

Cons

few improvements are required. Some times it bit difficult to find the candidates here which are available in other job boards

aM
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ankit M.

201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Nice tool to use

Reviewed 5 years ago
Pros

This is a good tool to find best talent in the market as the have a very good data base which can be effectively used.

Cons

There are no such cons but its price is bit high and also few more filters can be added to make it more effective.

ServiceMonster FAQs

Q. What type of pricing plans does ServiceMonster offer?

ServiceMonster has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of ServiceMonster?

ServiceMonster has the following typical customers:
Freelancers, Small Business

See alternatives

Q. What languages does ServiceMonster support?

ServiceMonster supports the following languages:
English

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Q. Does ServiceMonster support mobile devices?

ServiceMonster supports the following devices:
Android, iPad, iPhone

See alternatives

Q. Does ServiceMonster offer an API?

Yes, ServiceMonster has an API available for use.

See alternatives

Q. What other apps does ServiceMonster integrate with?

ServiceMonster integrates with the following applications:
ResponsiBid, Authorize.Net, NiceJob , Zapier, Broadly, Stripe, SendJim, Google Calendar, Twilio

See alternatives

Q. What level of support does ServiceMonster offer?

ServiceMonster offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

See alternatives

Common ServiceMonster comparisons

ServiceMonster logo
ServiceTitan logo
ServiceMonstervsServiceTitan

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