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ServiceMonster Pricing, Features, Reviews and Alternatives

ServiceMonster product overview

Price starts from

$

50

/momonth
Flat Rate

What is ServiceMonster?

ServiceMonster is the leading business software for field service professionals, providing an online all-in-one customer management, scheduling, and marketing solution.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

In Person
Webinars
Documentation
Live Online
Videos

ServiceMonster pricing information

Value for money

4.4

/5

7

Price starts from

$

50

/momonth
Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ServiceMonster features

Functionality

4.4

/5

7
Total Features54 4 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Alerts/Notifications
Reporting & Statistics
Data Import/Export
Mobile Access
Real Time Reporting
Customizable Reports

Functionality contenders

ServiceMonster users reviews

Overall rating

4.6

/5

7

Positive reviews

86%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.86/10
Rating distribution

5

4

3

2

1

5

1

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Decision Ever Made

Reviewed a year ago

Love SM. Awesome tool. Saved us a boatload of money by making us more efficient.

Pros

The ease of scheduling and the ability to group jobs in the same area reducing the cost of traveling.

Cons

Gets slow between April thru September. Would love for the daily report to have the est and actual hours tallied for the day.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We loved out time with Service Monster!

Reviewed a year ago

We had such a good experience with Service Monster!

Pros

We loved everything about the software and the ease and accuracy of using it.

Cons

ServiceMonster was originally designed for carpet cleaner who have 1-3 trucks. As a larger cleaning company we ran 20+ routes per day. Service Monster did not have the ability for us to manage many accounts at once.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Good Tool for Polling Customers

Reviewed 3 years ago
Pros

Easy to use Good feature set High value for the money

Cons

Can be glitchy at times Low return rate (not as well recognized as competitors)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

a better option for recruitment

Reviewed 4 years ago
Pros

There are many portals available in the market but if you are looking for C2C candidates this portal will help you

Cons

few improvements are required. Some times it bit difficult to find the candidates here which are available in other job boards

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Nice tool to use

Reviewed 4 years ago
Pros

This is a good tool to find best talent in the market as the have a very good data base which can be effectively used.

Cons

There are no such cons but its price is bit high and also few more filters can be added to make it more effective.

ServiceMonster FAQs and common questions

ServiceMonster has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


ServiceMonster has the following typical customers:
Freelancers, Small Business


ServiceMonster supports the following languages:
English


ServiceMonster supports the following devices:
Android, iPhone, iPad


Yes, ServiceMonster has an API available for use.


ServiceMonster integrates with the following applications:
Authorize.net, NiceJob, Zapier, Broadly, Stripe, SendJim


ServiceMonster offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Common ServiceMonster comparisons

Related categories