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Top Rated AI Agents for Customer Support Software with Shopify

Last updated: August 2026

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28 software options

Intelswift logo

AI-driven customer service automation platform

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Intelswift is an AI-first customer service automation platform that turns support centers into profit centers. AI agents resolve up to 70% of routine inquiries instantly while providing human agents with real-time insights and suggestions to handle complex issues faster.

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Azeon logo

AI-powered support across multiple channels

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Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

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bKlug logo

Your store, on WhatsApp. The full funnel, inside the chat.

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bKlug is an AI customer-support agent for WhatsApp Business. It resolves FAQs in natural language 24/7, syncing live with your store's inventory and pricing via native integrations (Shopify, WooCommerce, Nuvemshop, Tray, Vtex, Linx). Auto-builds its knowledge base from your store pages.

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REVE Chat logo

Smart AI-Powered Chatbot for Your Business

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REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

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Aircall logo

AI powered customer communications platform

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Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

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AskSpot logo
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AI sales agent for ecommerce stores

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AskSpot is an AI sales agent designed for e-commerce stores to assist customers in product discovery and purchasing decisions. The platform offers AI-powered product recommendations, multilingual support across over two hundred languages, and automated order and support management. AskSpot integrates with e-commerce platforms including Shopify, WooCommerce, and Magento to provide real-time customer assistance through chat functionality.

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Omnistra logo
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AI workforce for commerce: voice and messaging agents

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Omnistra puts AI agents on the front line of customer support. They resolve on voice, Messenger, Instagram, WhatsApp and web chat in 60+ languages, Bangla and English native, governed by a visual workflow engine and reading live order state so they close cases instead of escalating them.

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Arbyn logo
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AI customer support & sales agent for Shopify

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Arbyn is the AI support & sales agent for Shopify. It answers email and live chat in your brand voice, updates addresses automatically, and handles refunds, cancellations, returns & gift cards with one-tap approval. Flat pricing, no per-ticket fees.

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DeskClone AI logo
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AI platform for autonomous ticket resolution

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DeskClone is an AI platform enabling businesses to create autonomous customer service agents that resolve support tickets end-to-end. It integrates with tools like Shopify and Stripe to handle tasks such as order lookups, refunds, account fixes, and subscription changes within set limits. The software learns automatically from sources like files, Google Drive, Notion, and support email history, eliminating the need for manual data preparation.

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

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aidevelopia logo
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Train an AI agent on your business. Deploy in 5 minutes.

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Aidevelopia provides you with an AI agent on for business an can be deployed across your website, Shopify store, WordPress site, Telegram, Discord. No code required. Setup takes 5 minutes.

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ELX Chatbot logo
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AI chatbot for ecommerce sales and support

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ELX Chatbot is an artificial intelligence-powered virtual assistant designed for ecommerce businesses. The software integrates with platforms including Shopify, Adobe Commerce, WooCommerce, and BigCommerce to automate customer support and provide product recommendations. It uses natural language processing to respond to customer inquiries, track order status in real time, and answer frequently asked questions about delivery, returns, and product availability.

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NebulaHex logo
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AI chatbot for customer support automation

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NebulaHex is an AI-powered customer support platform that enables businesses to build and deploy chatbots across multiple channels including websites, WhatsApp, Instagram, Messenger, and Telegram. The platform allows users to upload various content types such as PDFs, documents, and videos to create a knowledge base that powers automated responses, while offering live chat handoff capabilities for seamless escalation to human agents when needed.

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Glassdesk logo
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Cited AI ticket answers for Gorgias, from $79 a month.

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An AI agent for customer support inside Gorgias. It answers Tier-1 tickets from your own indexed help center; every reply returns its source passages with similarity scores plus a confidence score, and a self-check pass blocks unsupported drafts. Low confidence or any error escalates to a human.

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Representative24 logo
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AI-enabled customer service agent

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Representative24 is an AI customer service solution that helps businesses of all sizes provide personalized support by combining automation with secure integrations.

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ChatOtter AI logo
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AI chatbot for lead capture and qualification

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ChatOtter is an AI-powered lead agent platform for small and medium enterprises, operating across WhatsApp, Zalo, Telegram, LINE, Messenger, and website widgets from one setup. It provides source-cited responses from business documentation and integrates with HubSpot, Slack, Calendly, Stripe, and Shopify to capture leads, book appointments, and process payments. Conversations escalate to human agents when needed.

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Ovellan logo
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AI chatbot for customer service and sales

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Ovellan is an AI chatbot platform designed for local businesses and webshops that answers customer questions, books appointments, and captures leads. The software trains on custom business content and operates across multiple channels including website widgets, WhatsApp, Messenger, and Instagram. It features live order tracking, appointment scheduling, lead qualification, and a shared inbox that consolidates conversations from all channels for team collaboration.

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Front logo

AI-enabled customer service platform for collaboration

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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

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Comm100 is a global provider of innovative AI-powered omnichannel customer support solutions for commercial, government, and nonprofit organizations.

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SleekFlow logo

SleekFlow | The AI Suite for Revenue-Driving Conversations

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SleekFlow is an AI Suite for Revenue-Driving Conversations.

From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity.

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SimplyBoost logo
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AI-Powered Customer Engagement & Instagram Automation

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AI-powered customer support and engagement platform that automates conversations, captures leads, manages inquiries, and helps businesses convert more customers through Instagram automation, Shopify integration, and intelligent AI agents.

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BubblaV logo
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AI, Chatbot, Support system, MCP

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A no-code AI chatbot platform designed to automate customer support and capture leads

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Mavenoid logo

Cloud-based support platform for hardware businesses

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Mavenoid is a cloud-based solution that helps businesses with hardware products and devices streamline support operations via artificial intelligence (AI) technology.

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Ayudo logo
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AI powered customer support automation platform

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Ayudo is a unified customer support and automation platform with built-in AI agents that handle complex conversations across multiple channels including chat, email, voice, and messaging. The platform features a single conversation inbox that integrates with over thirteen thousand applications, allowing support teams to manage all customer interactions in one place while AI-powered workflows automate routine queries and escalations.

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