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Top Rated Chatbot Software with Magento commerce

Last updated: June 2026

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16 software options

Text logo

AI-powered support that turns every chat into revenue.

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Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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ChatBot logo

Easy to use chatbot platform for business

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ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.

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Gladly logo

Cloud-based customer service platform

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Gladly AI assistant Sidekick automates chat support with context-aware, on-brand responses—no integrations or dev work required.

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Tidio logo

Aill-in-one customer support software with AI features

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Tidio is a customer support chatbot platform. Resolve issues, improve sales, and generate leads with rules-based chatbots (Flows) or offload your work on Lyro, Tidio's AI agent for customer service, to resolve up to 64% of all tickets without human intervention.

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Birdeye logo

AI Agents for Multi-Location Brands

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

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Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale, with human escalation when needed.

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Smartsupp logo

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Don't work harder, work smarter. Automate customer care processes to help save your online business loads of time, money, and resources, all while increasing sales and boosting your conversion rates. Don’t know how to set up a chatbot? Smartsupp offers chatbot templates to help you get started.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Crisp logo

All-in-one multi-channel solution for customer messaging

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Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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Cresta logo

AI-based sales enablement solution

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Build chatbots that learn from top-agents with Cresta’s state-of-the-art NLU and Conversation Design Experts

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LiveHelpNow logo

Help desk and live chat solution for customer service

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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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Heyday logo

The #1 AI-powered customer messaging platform for retailers

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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

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AISERA logo

AI service management

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AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

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HappyFox Chat logo

Premium live chat software

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HappyFox Chat live chat software for website helps business improve online conversions and their customer service experience

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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