App comparison
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Customer Journey Mapping Tools Software
Last updated: April 2026
120 software options
Sponsored
SurveySparrow
5
70
4
39
3
7
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for creating and managing feedback and surveys
Read more about SurveySparrow
Adobe Customer Journey Analytics
5
3
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Analyze and optimize the complete customer journey.
Read more about Adobe Customer Journey Analytics
BlueConic
5
6
4
2
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer data platform (CDP)
Read more about BlueConic
Adobe Customer Journey Analytics B2B Edition
B2B customer journey mapping tool
Read more about Adobe Customer Journey Analytics B2B Edition
Skeepers Feedback Management
Understand and improve your customer experience
Read more about Skeepers Feedback Management
Userflow
5
11
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered product adoption platform that drives growth
Read more about Userflow
IrisCX
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Personalizing visual customer experience
Read more about IrisCX
MikMak
5
14
4
2
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Commerce Intelligence and Orchestration Platform
Read more about MikMak
SankeyJourney
Visualize Your Customer's Journey with SankeyJourney
Read more about SankeyJourney
Contentsquare
5
94
4
22
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 Digital Experience Analytics Leader for Enterprise Brands
Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts & more.
Read more about Contentsquare
Pathmode
Cloud-based product discovery software
Read more about Pathmode
Odyssey Attribution
5
4
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing attribution & spend recommendation for advertisers
Read more about Odyssey Attribution
Indeemo
5
35
4
9
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered, in-the-moment Video Research Platform.
Read more about Indeemo
Piwik PRO
5
15
4
5
3
0
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An analytics suite focused on user privacy and data security
Read more about Piwik PRO
Intouch Insight CX Platform
5
7
4
4
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get a 360 view of your customer experiences.
Read more about Intouch Insight CX Platform
Cinch
5
5
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A combined customer data and marketing automation platform.
Read more about Cinch
GetFeedback
5
38
4
11
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Send better surveys. Collect better feedback.
Read more about GetFeedback
XEBO.ai
5
11
4
7
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based Feedback Management Solution
Read more about XEBO.ai
LeadSquared
5
81
4
63
3
15
2
2
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing automation and sales execution platform
Read more about LeadSquared
EasyInsights
5
9
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Get cross-channel insightful marketing reports
Read more about EasyInsights
Cheetah Digital
5
0
4
0
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Multi-channel Campaign Management
Read more about Cheetah Digital
EasySend
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your digital partner.
Read more about EasySend
Avion
5
9
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
User story mapping for product teams
Read more about Avion
Brandwise
5
6
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product Authentication & Consumer Data
Read more about Brandwise
Insightech
Understand why website users don't convert to grow revenue
Read more about Insightech
