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IT Ticketing Systems Software with Customizable Fields (2026) - Page 5

Last updated: April 2026

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113 software options

eQuip logo

manage physical and IT assets, easy to use, flexible, mobile

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eQuip is an enterprise asset management solution which allows users to manage the lifecycles of physical & IT assets, facilities, government property, and more

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IncidentMonitor logo

Service desk software with self-service web portal support

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IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals

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SimplyDesk logo

Simple, Complete & Reliable

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SimplyDesk is an IT ticketing system with multichannel support, SLA automation, asset linking, and performance dashboards. Improve response times, streamline workflows, and centralize incident management. SaaS or on-premise, with expert support included.

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RADAR CRM logo

The full workflow lifecycle CRM at a small business price.

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RADAR CRM is an affordable, full workflow lifecycle (from lead to invoice management) platform, which is fully automated and heavily customizable to your unique processes.

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ASAP Systems logo

Inventory System and Asset Tracking Solutions

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ASAP Systems, a California barcode-based Inventory System and Asset Tracking Solutions provider for businesses of all sizes, government, education, Fire-EMS Departments, Stockrooms, military organizations and much more.

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VIZOR IT Asset Management logo

ITIL Certified IT Service and Asset Management Solution

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VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Everest logo

Customer complaint management and quality assurance software

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Everest is a tailorable, scalable, multi-industry complaint management and quality assurance solution for businesses to track, manage & resolve customer issues

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BoldDesk logo

Customer Service Software, Help Desk Software.

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BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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Helpdesk 365 logo

SharePoint IT Ticketing System for Microsoft 365

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Cloud-based helpdesk solution for Microsoft Teams, Outlook, and SharePoint, letting users create, track, and manage tickets in Microsoft 365.

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Maple CRM logo

CRM software solution for Immigration Consultants from 2012

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Maple CRM is a cloud-based, all-in-one CRM + process management platform designed for immigration consultants. It helps businesses manage leads, automate workflows, handle client cases, store documents, generate agreements, track payments, and provide a white labelled client portal.

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Second CRM logo

Making Businesses Profitable

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Cloud based easy to use software to improve customer relationships, increase sales and much more.

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eGain AI Knowledge Hub logo

#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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