getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Knowledge Base Software with Knowledge Management (2026) - Page 5

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

182 software options

Mindset AI logo

Search. Ask. Do. Conversational AI Agents by Mindset AI.

learn more
Search — Ask — Do. AI Agents That Make Your Knowledge Base Shine & Engage Users. Get A Personalized Demo!

Read more about Mindset AI

Users also considered
PICC Software logo

Integrated platform with knowledge and innovation management

learn more
Capture, connect and share knowledge
from experience feedbacks, documents and IoT devices to enhance your business intelligence and innovation capability.

Read more about PICC Software

Users also considered
KMS Lighthouse logo

Knowledge management for call centers, tech support and more

learn more
KMS Lighthouse is a knowledge management system that can be used by call centers, tech support, branches, stores, and other types of businesses. It is designed to enable agents and teams to answer all queries. KMS Lighthouse offers digital manuals that are accessible via tablets and mobile devices.

Read more about KMS Lighthouse

Users also considered
TheBrain logo

Organize, Visualize and Share Knowledge.

learn more
TheBrain enables you to connect ideas, data, and projects the way you think. Combined with powerful note-taking, AI and search features, users can easily organize large data sets and gain instant access to all relevant information to streamline decision-making and foster innovation.

Read more about TheBrain

Users also considered
Empolis Industrial Knowledge logo

AI-powered Knowledge Management Software

learn more
Empolis Industrial Knowledge is pooling valuable service expertise in a central portal, helping users to solve customer cases more quickly & efficiently. With digitalized expert knowledge at hand, employees are simply guided to solutions for complex problems.

Read more about Empolis Industrial Knowledge

Users also considered
BlueSpice logo

Do knowledge management the Wiki Way!

learn more
BlueSpice is the perfect knowledge base solution with powerful search, real-time collaborative editing and notifications. It offers structured content, book functions, approval workflows, forms, semantic data, import/export functions and robust access management. It's open source and EU compliant.

Read more about BlueSpice

Users also considered
Inbenta logo

A Conversational AI Platform that Reduces Support Requests

learn more
Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

Read more about Inbenta

Users also considered
Universal Knowledge logo

Multi-solution knowledge management product

learn more
Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support.

SaaS or On Premise deployment options available.

Pricing based on a cost per named and / or concurrent license per month.

Read more about Universal Knowledge

Users also considered
Focus Softnet logo

CRM solution for automating sales, marketing & services

learn more
Centra Hub CRM is a CRM solution that helps businesses automate processes related to sales, marketing and services. The platform comes with an appointment scheduling functionality, which enables enterprises to capture leads from websites, forums and social media platforms.

Read more about Focus Softnet

Users also considered
Snapforce logo

CRM, call center and telephony software

learn more
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

Read more about Snapforce

Users also considered
Capacity logo

Artificial Intelligence-based knowledge management solution

learn more
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

Read more about Capacity

Users also considered
Answerbase logo

Meet your customers’ and company's information needs

learn more
Answerbase is a knowledge management platform for customer support and e-commerce, allowing users to ask questions, receive quality answers, and browse relevant content and articles to meet their demand for information about your products and services.

Read more about Answerbase

Users also considered
AtemisCloud logo

Full Business Management SaaS for service companies

learn more
AtemisCloud is an advanced Business Management SaaS platform with features covering customer management, marketing, HR, back office, administration, projects, and finance. Used in 60 countries by 1500 corporations and SNE for the last 23 years.

Read more about AtemisCloud

Users also considered
Akero logo

AI-enabled marketing automation & campaign management system

learn more
Akero is a marketing automation software designed to help businesses create and upload digital assets for social media and programmatic campaigns on a unified platform. The AI-enabled platform scans various data points to create student advertising plans with predictive performance outcomes.

Read more about Akero

Users also considered
Kademi logo

Cloud-based lead management solution

learn more
Kademi is a cloud-based lead management solution that helps businesses plan, organize, and launch leadership meetings and certification programs on a unified platform.

Read more about Kademi

Users also considered
Theum logo

Making the most of existing document-based knowledge

learn more
Theum turns documented knowledge into a powerful, user-enabling asset.

Its AI-enhanced technology compiles any set of documents into an intelligent, easy-to-use "single-point-of-truth" that gives users exactly the knowledge they need from all relevant sources in an instant.

Read more about Theum

Users also considered
Results logo

Grow your business with Results

learn more
A knowledge base is available for all subscribers

Read more about Results

Users also considered
Oracle Service logo

Web, Social & Contact Center

learn more
Oracle Service is an enterprise-scale suite of customer service and contact center software to improve the customer experience across all channels. Oracle Service is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services.

Read more about Oracle Service

Users also considered
Rezolve AI logo

Agentic AI platform for enterprise service automation

learn more
Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service management and employee support. It enables conversational support within Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

Read more about Rezolve AI

Users also considered
Knowmax logo

Single source of truth. Delivered.

learn more
With Knowmax Knowledge Base Software, Create Decision Trees, Visual Guides, FAQs & Articles For Customer Support Teams & Self-service.

Read more about Knowmax

Users also considered
ManageEngine SupportCenter Plus logo

Web based customer support

learn more
SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more

Read more about ManageEngine SupportCenter Plus

Users also considered
Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

learn more
The Intouch Insight CX Platform is designed to get you the most out of your mystery shopping and operational audit programs while driving actionable insights from all customer touchpoints.

Read more about Intouch Insight CX Platform

Users also considered
Stonly logo

Cloud-based knowledge management and decision tree software

learn more
Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

Read more about Stonly

Users also considered
FreeScout logo

Open-source help desk and shared mailbox software

learn more
FreeScout is an open source help desk and shared inbox software built with PHP that can be deployed on a shared hosting server. It offers various features, including support agents, ticket management, multiple mailboxes, and more.

Read more about FreeScout

Users also considered
Centralpoint logo

Digital experience platform & content management solution

learn more
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

Read more about Centralpoint

Users also considered