Zoho Analytics Reviews - Pros & Cons, Ratings & more

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Zoho Analytics is a self-service BI and analytics platform that helps users get new insights from their business data.

Zoho Analytics

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Senior Application Developer

The customer service is very responsive, you can keep in touch by just leaving a message in the chat window. It is a very affordable solution for the creation of sophisticated reports with ease.

Deskside Support Specialist - Teamlead

The tool has been very helpful in generating project reports, integrating data and allowing our operation team to gain greater insight into our client's needs.

CFO/Sr. Analyst

Customer support is awful. The company is based in India and getting someone to respond is a trial, let alone having a chat.

It has been very helpful to get the response of our campaign that helps in boosting our business.

The most amazing part of it is that it shows everything using infographics which is very easy to undertsand.

President 

Zoho reports has a great reporting interface after you work through the integration difficulties. The support team at Zoho has been responsive.

Service Desk Manger

Overall I really love this product and it has given us the ability to run reports and create insights into Data we had on-premise and in the cloud.

Data Analyst

Some of the settings are cumbersome. I have been having trouble with widgets, and getting Dashboards to update/sync with graphs when their source data is changed.

By far most favorite feature is the ability to integrate so many different data sources into this product.

Director of Marketing

It pulls in data from a lot of great sources like Google Analytics, Google Ads, LinkedIn Ads, etc. They also provide pre-made dashboards.

I think it's good value for money and with the scheduled imports it is quite low maintenance.

The features this product offers are somewhat limited, in terms of data manipulation and report variety.

CRM & Marketing Automation Consultant

The fact it's easy to set up and organize, with powerful report / graph / dashboard creation features. Connect your sources, check, and start building reports.

Simplicity, ease of use, integration with Zoho Books.

Business Operations

You can make really powerful reports fast. It's a lot cheaper than competitors' software and integrates well with other zoho products.

Accounting Manager

Even writing queries - albeit through a bit of a clunky interface - was pretty easy. I enjoyed being able to set this up and get the users running quickly.

Manager

Not much, yet to find something apart from a few bugs (that I am sure will get fixed), that really annoys me.

Director

Overall experience is good. Cost is bit on higher side for businesses consuming less no.

Google Data Studio

Good but not that easy to use

o far, I'm enjoying Zoho Analytics. I appreciate its support for various database connections. However, creating reports with complex structures—like those involving dimensions displayed as lists, drill-downs, and roll-ups—can be challenging.

My experience with Zoho Analytic

Medium Analytics Tool loaded with various solutions.

Overall good experience we just needed to adjust from another Analytics software.

Good product experience

great, I have been satisfied from the experience

good website

This is beneficial for business analysis, as it includes the option to store and execute reports based on Zoho queries.

beneficial for business analysis

Review for Zoho Analytics 

Intuitive Analytics for Every User

Overall a big thumbsup for giving an analytics tool that has all of the advantages with AI capabilities

Overall I am satisfied with the Zoho analytics tool specially the report and dashboard structure, inbuilt user friendly forumula and SQL features

Zoho analytics review

Zoho Analytics offers a range of extensibility options, including the ability to connect to a variety of data sources, including databases, cloud applications, and other applications.

It gives users with robust security measures, including role-based access control & data encryption.

Simply, we have transform the routines of our organization, report for board and department, share information with suppliers and customer, etc.
Analytics is the in the core of the company

Overall, if you need a data display solution that can hook up to nearly anything, and is robust enough to grow with you, Zoho Analytics may be perfect. The charts and dashboards are gorgeous, and with a little time, you can really come up with some cool dashboards to display almost any data. The learning curve is a bit heavy at first, but it's worth the time invested.

Powerful analytics, enterprise features, with a learning curve

As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.

Specialised Software Services

Zoho Analytics Has Been an Impressive Business Intelligence Software

I can now manage my data so easily using Zoho Analytics

Management of data made easy

Zoho Analytics is a great application to use if you are already a Zoho customer and want to get a good read on your numbers.

Great for tracking your numbers

Processing millions of rows of data very quickly

I like my Zoho

Data visualization, data analysing and report delevery are simplified with this software

Affordable price 

All data in one place, easy to understand and great reports. I can see better how my clients are are interacting with the website.

All data in one place

its helpful will the service desk software 

feedback

Overall, Zoho Analytics provides a robust suite of data analysis and reporting tools for businesses. With features like data visualization, functions/calculations, and KPI monitoring, it offers great insight into business performance and trends. The ability to import and export data, as well as schedule automated reports, helps to streamline the data analysis process. The platform also offers a query builder, widgets, and self-service analytics for even greater customization and flexibility. However, some users may find the self-service data preparation feature to be less useful and the platform as a whole can be complex and difficult to navigate for beginners. Overall, Zoho Analytics is a powerful tool for businesses looking to gain insights into their data and performance.

Zoho Analytics Review - user for 1+ year

I am using Zoho analytics for data preparation and analysis purposes.  The process of gathering , visualizing and analyzing data is as easy as it has ever been.

Data visualization hasn't been any easier.

First rate.  A larger organisation with petabytes of data will not be servefd by this tool, but SMEs wish to pull data from Zoho CRM, Google, Quickbooks, etc. etc. get everything they need out of the box, plus more.  

Packs a punch for the budget - with more than enough capabilities for SMEs

- Easy to use
- Value for money with almost all features required on regular basis for PMs
- Scalable
- Easy report sharing

Zoho reports has got a user friendly UI and is easy to explore various reports across the tool.

Founder & CEO

Powerful Analytics Platform For Business

Skye:                                                  Hi, my name is Skye. I'm a marketing director in the interior design industry, and I give Zoho Analytics a five out of five.
                                                       Before Zoho Analytics, we look at eazyBI, we looked to Tableau. We were mostly using Excel Spreadsheets and Google Sheets. We would lose data and not be able to connect it to the apps that we were using. Because we're using Zoho CRM as our primary CRM tool, we decided Zoho Analytics made the most sense because it integrates with their CRM.
                                                       We chose Zoho Analytics because it integrates with Zoho CRM, which we already use. And we wanted to use more of the Zoho One apps. The fact it integrates with 40 of them was a big plus point for us.
                                                       Onboarding and integrating Zoho Analytics was really easy. We worked with the remote team, they got us set up, they were on hand to answer any questions that we had and being able to speak to them over the phone made a big difference.
                                                       For anybody who's thinking of getting Zoho Analytics, I would tell you to get really clear on what you want the tool to do, know what type of reports you need, and ideally even have a sample report. Once you have that, with the system being so intuitive, with the manual being so clear and the support team, you'll be up and running really quickly.

Associate Director of Talent Development & Brand

Reports made Simple

Glenn:                                                 Hey, my name's Glenn, I'm a talent development director for the telecommunications industry, and I rate Zoho Analytics a four out of five.
                                                       So, before Zoho Analytics, we used Microsoft Power BI. And the reason why it didn't work for us is because our vendor at the time was using a different software which we switched to and it didn't integrate, Power BI did not integrate with the sales data that they wanted to see.
                                                       One of the main reasons why we chose Zoho Analytics is because that is what the vendor was using at the time. And because they were using it, it allowed us to sync our data from their data set and our data set better together. So, we can see better analytics for our sales teams down to the team member level. And it just allowed us to grow our business more because we can look into what they were looking at and what we were also looking at as well, to move the business forward.
                                                       When we onboarded to Zoho Analytics, it was actually an easy transition. The team reached out to us and taught us how to use Zoho Analytics, especially for me and my team, we were responsible for tracking contests and incentives, and the vendor gave us access to all of the analytics from Zoho that we needed to see. So, we spent time for about two to three hours to see how we can utilize that, how we could download the report so we can share it with our team. It was an easy two to three-day transition and really was just a plug and play after that.
                                                       So, if you're considering Zoho Analytics, one of the things that I like about it, that we love is using the data and it's easy to see, it's easy to use. My team uses it for contest data and really sales data to get down to the team member level, to see what they sold, what devices they sold. And our team really loves it because it's really easy to use when you see the graphs, when you can download those graphs and when you download the data to an Excel sheet for raw data. But everything's really right there on your dashboard. So, really easy to implement, really easy to use, and really easy to see the data as well.

Zoho Analytics Reviews (2025)

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