Zoho Reports Pricing, Features, Reviews & Comparison of Alternatives

Zoho Reports Reviews

Zoho Reports

Business intelligence and reporting

4.05/5 (19 reviews)
62,654     842

   27 people use this

Who is Zoho Reports For?


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Zoho Reports Category Leaders

Reviews
Integrations
Mobile
Media
Security

#2 in Business Intelligence (BI)

View full ranking
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GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Zoho Reports Screenshots (8)

Zoho Reports screenshotZoho Reports screenshotZoho Reports screenshotZoho Reports screenshotZoho Reports screenshotZoho Reports screenshotZoho Reports screenshotZoho Reports screenshot

Zoho Reports Pricing

Starting from: $50.00/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

Free for 2 users, 100,000 rows
Standard (5 users, 500,000 rows) USD 50
Professional (10 users, 1,000,000 rows) USD 90
Professional Plus (20 users, 2,000,000 rows) USD 140
Enterprise (50 users, 25,000,000 rows) USD 495

View Pricing Plans

Key Features of Zoho Reports

  • No downloads/installs. Web-based access from anywhere
  • Upload data from spreadsheets, databases & Google Docs
  • Easy to Adopt 'Spreadsheet-like' Interface
  • Drag-and-drop based report and dashboard creation
  • Share reports and dashboards to colleagues/friends
  • Embed reports in web pages, intranets, blogs, applications
  • Complete white label solutions for ISVs, OEMs
  • SQL query, API support for power users

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Zoho Reports Overview

Zoho Reports is an online reporting and business intelligence solution that helps small to large organizations get new insights on business information. It allows users to easily create and share powerful reports in minutes with no IT help.

Upload or synchronize data from spreadsheets, web or traditional applications. Build powerful reports and dashboards in minutes with the easy drag-and-drop interface. Share reports and dashboards with key performance indicators.

Zoho Reports can be used across various functional areas and by a wide range of users for their reporting and analytics needs. Read more about who can benefit from Zoho Reports.

Upload any data - Upload spreadsheets and other tabular data securely. Supports CSV, TSV, XLS and HTML files. Data can be added directly too using the 'spreadsheet-like' interface.

Push data from any application - Push data from hosted or in-house business applications and databases for reporting and analysis.

Wide variety of reporting components - You can use our wide range of charts, pivot tables and tabular view components to build insightful reports and dashboards.

Visual analysis - Visually analyze and build insightful reports and dashboards yourself, with our easy drag-and-drop interface.

Collaborative analysis - Develop reports together with your colleagues. Share the reports with others for better decision making.

Embed reports anywhere - Embed your reports and dashboards in websites, blogs and applications for wider consumption.

Query with SQL - Create powerful and flexible reports with SQL queries written in any database dialect/syntax you know.

Highly secure - Governed by Zoho's strong security practices, including support for a secure encrypted connection.
  www.zoho.com

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPad, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish
Support Options
FAQs, Forum, Phone Support, Video Tutorials

Benefits

No upfront cost - Traditional in-premises BI tools have a high upfront cost in the form of a perpetual license fee, and buying of separate hardware & software. Zoho Reports being a BI software offered as a service, you pay as you go (affordable monthly subscriptions).

No Hardware and Software to Maintain - Maintaining an in-premises BI tool would mean your IT department will have to maintain both the hardware and software. Going with Zoho Reports, with the business intelligence platform being hosted, all the IT-related work is taken care by us.

Easy Set Up / Fast Implementation - Having your own BI implementation will take months to set up. With Zoho Reports, you just sign in, import or push your data from multiple sources and get to see auto-generated reports immediately. BI in SAAS mode saves much on set up and implementation time.

Easy to Use - Zoho Reports has a spreadsheet-like interface and users who are used to working with spreadsheets will find it easy to learn & use. Most of the report building functions are just drag-and-drop.

Accessible from Anywhere - Zoho Reports can be accessed from any computer using just a browser and internet connection. Typical in-premises solutions are accessible only within your company firewalls.

Highly Collaborative - Sharing, collaboration and publishing are inbuilt in Zoho Reports. Fine grained access control permissions mean that you have best control over the data and reports being shared.

Centralized Data Maintenance - Disparate legacy systems have data stored in their own silos. It becomes hard when you want reports connecting multiple systems. With Zoho Reports, all data can be uploaded/pushed into a single data store.

Zoho Reports Reviews & Ratings

User ratings

(9)
(7)
(2)
(1)
(1)

Rating summary

Overall rating
Value for money
Ease of use
Features
Customer support

Zoho Reports

Verified Reviewer  31st of August

Richard Mulligan, --
For my business (real estate company), we use Zoho CRM on a daily basis and the following three Zoho Reports are critical to our monthly sales meetings: 1) Sales written for the month 2) sales becoming real for the month, 3) Sales paying out for the month With Zoho Reports, i can display this data in stunning graph format which shows an immediate picture of what our cash-flow situation is for all role players.

Pros: Access anywhere, great graphs, great support, nicely integrates with Zoho CRM

Cons: With the ZAR weakening against the Dollar, the cost of subcription has increased by 25% over the last few months. It would be great to get charged in ZAR which will then keep the price stable!

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Monthly

Likelihood to recommend

10/10

Zoho is great for small businesses

Verified Reviewer  23rd of August

A verified reviewer
We use Zoho for HR administration, tracking leave and training which is so much better than using spreadsheets! Zoho Projects in conjunction with Reports has been a great way to track time and look at resource allocation which is very important for a small business. It's an easy product to use and the benefits are big.

Pros: Ease of use Cost effective You put in the data and get the kinds of reports that are useful to you

Cons: A more clear guide for use, I often have to google questions I have. I find the right answer but finding answers through the help modules can be onerous.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

6-12 months

Frequency of use

Daily

Likelihood to recommend

9/10

Recommendations to others considering Zoho Reports

Go for it! Really look at what you want to be able to drill down and see the data for and then build your reports however you wish.

Perfect Reports

Verified Reviewer  18th of August

Security Analyst - SNOC (Information Technology and Services company, 201-500 employees)
I needed of a solution to generate my reports of various solutions that my company uses, and Zoho Reports helped me. Too easy and fast, and the support team is very effective.

Pros: Easy of use Support team is very effective

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Frequency of use

Daily

Likelihood to recommend

9/10

Zoho Reports

Verified Reviewer  16th of August

A verified reviewer
I utilize Zoho Reports to provide dashboard reporting for our recruiting team that works out of Zoho recruit. I loved the fact that it automatically syncs with Zoho Recruit every 3 hours so management always has up to date information. You can create advanced queries, charts and graphs and display an array of data. You can also link to other data sources and integrate all the data into one report. I would defiantly recommend this product to small business looking for live dashboard functionality.

Pros: Dashboard Reporting Automated Subscriptions Data Sync with other Zoho Apps

Cons: It would be nice to be able to directly sync data with a sql server. You currently have to download an application to your computer and use that to send data to Zoho Reports. A web service integration would be great.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

6-12 months

Frequency of use

Weekly

Likelihood to recommend

8/10

Recommendations to others considering Zoho Reports

Great to get dashboards and reports up and running quickly.

Not very user friendly

Verified Reviewer  16th of August

Business Analyst (Computer Software company, 11-50 employees)
We tried using Zoho reports to get better insights into our project resources. We found it to be incredibly frustrating to use, nearly impossible to get help from tech support, and in general, the way the pricing is presented is very misleading regarding how the setup would be managed. Overall I would never recommend Zoho reports as an add on to Projects. We are using Projects just fine without all of those extras.

Pros: Didn't really see any - way too hard to use and tech support only give you links to their self-help center, they refuse to actually write out a thought out response to your question, so overall we couldn't even really use it enough to establish any pros.

Cons: Every single aspect of it, from pricing to the features to setup and ease of use. Nothing about Reports was helpful. Technical support is really killing my satisfaction with your products. Any time I run into an issue, I contact tech support and get a link to the self help knowledge base back. I realize you would like to automate as much of your technical inquiries as possible, but this is really poor customer service and has led to great dissatisfaction overall with Zoho.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

Less than 6 months

Likelihood to recommend

0/10

Recommendations to others considering Zoho Reports

Save your money

Good but could be better

Verified Reviewer  15th of July

Adam Brooks, Director of Software Development at Voxox
I use Zoho to create development reporting metrics. It does a good job in allowing me to create relational data in ways that I can't using a spreadsheet. The product still feels immature in many ways. While it's not necessarily buggy, the user interface still leaves room for improvement.

Pros: The WYSIWYG editor for creating reports is powerful and allows for creating new report quickly. Also, importing data is straightforward and there are many useful options

Cons: Updating data in the browser does not provide for real-time updates, meaning that you have to remember to hit save prior to navigating elsewhere. This has resulted in lost data and lost time on several occasions. Also, relational data feels very static. For example, if you create a report on a view, columns cannot be changed without deleting the associated report. In my case, this makes views very inflexible.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

6-12 months

Frequency of use

Weekly

Likelihood to recommend

7/10

Read case study

Zoho reports

Verified Reviewer  30th of June

Multi-Unit Franchisee (Education Management company, 201-500 employees)
We use Zoho CRM, Recruit, Support, and Reports to help us manage sales and client service. Reports is a very robust and comprehensive tool. I'm sure a lot can be done with it. I usually need to have my reseller help me as I find the learning curve is quite steep. If I could learn how to use it better I would get more use out of it. This type of software I feel is crucial for any business. Tutor Doctor is a leading in-home tutoring franchise in 15 countries. We are constantly analyzing data to stay ahead of the curve.

Pros: Very robust and powerful

Cons: User interface is clunky and could be more slick.

Rating breakdown
Value for money
Ease of use
Features
Customer support

Time used

6-12 months

Frequency of use

Monthly

Likelihood to recommend

4/10

Recommendations to others considering Zoho Reports

You'll need some help in learning how to use it.

How great of a reporting tool Zoho Reports is

Verified Reviewer  23rd of June

Chris Hurst, Operations Coordinator
Having used many database solutions before i have encounter many issues with collecting data and reporting, not only doe Zoho Reports stride past the rest as it easily groups my data into tables and allows me to cross report on them via the easy to use drag and drop report creator or via the more experience SQL functions. We didn't just use it to house of small data we released Zoho Reports across our whole company from sales trackers to issue maintenance data, with the additional CRM Reporting allowing the reports module to give a deeper insight to what data our crm hold, customer journeys, rate customers change, products held by the customer ect, we create detailed and advanced reports using piviots, charts and Zoho Reports haddles it with ease.. If we do ever hit a barrier which is very very rare the great support from the developers is on hand they can create what you need for you or walk you through step by step

Pros: think i have mentioned lots in the above comment

Cons: Very rare you hit an obstacle but may have to be getting in touch with the support team usually have to leave a voice mail then wait an hour or so to get a response

Rating breakdown
Value for money
Ease of use
Customer support

Time used

1-2 years

Overall a very good tool

Verified Reviewer  17th of June

Entrepreneur (Retail company, 201-500 employees)
Its a very good app, easy to integrate with MySQL & simple logical steps to create views & charts. APIs works very smoothly. Charts have most of the basic features covered as well as have filters. Dashboards are great with user level filters.

Pros: - Easy Integration with all APIs available - UI is very intuitive - Cost Effective - Charts have filters both configuration & as well as run-time (user filters) - Entire Dashboard can have User Filters - Many other handy features

Cons: - Cannot add formulae based columns to tables - Looking-Up values from other tables not available

Rating breakdown
Value for money
Ease of use
Customer support

Time used

Less than 6 months

Zoho reports

Verified Reviewer  15th of June

Charles ("Chip") Davis, Houston Ventures - Energy Technolgy
I locked into zoho reports as an overlay to zoho creator. Creator is a system that allows non-programmers to step into programming mainly at the data collection and manipulation level. Zoho reports is an integrated visualization layer.

Pros: Reports ties in pretty neatly to creator. A user can stand-up a report and present into a web page with refresh automatically and drill down.

Cons: Connecting multiple tables is not intuitive and help desk struggled to understand my requirements and get them solved. Different types of manipulation I thought should be easy were not and when I put out suggestions..I got very little feedback. The number of of visualizations should increase substantially. I think this platform could be great but a user group is needed and zoho needs to publish its roadmap (at some level). You don't want users riding the learning curve and jumping ship for absence of visibility.

Time used

Free Trial

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FAQs for Zoho Reports

Below are some frequently asked questions for Zoho Reports.

Q. What are the main features of Zoho Reports?

Zoho Reports offers the following features:

  • No downloads/installs. Web-based access from anywhere
  • Upload data from spreadsheets, databases & Google Docs
  • Easy to Adopt 'Spreadsheet-like' Interface
  • Drag-and-drop based report and dashboard creation
  • Share reports and dashboards to colleagues/friends
  • Embed reports in web pages, intranets, blogs, applications
  • Complete white label solutions for ISVs, OEMs
  • SQL query, API support for power users

Q. What type of pricing plans does Zoho Reports offer?

Zoho Reports has the following pricing plans:

Starting from: $50.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of Zoho Reports?

Zoho Reports has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business

Q. What languages does Zoho Reports support?

Zoho Reports supports the following languages:

Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish

Q. What type of pricing plans does Zoho Reports offer?

Zoho Reports has the following pricing plans:

Free Trial, Freemium, Subscription

Q. Does Zoho Reports support mobile devices?

Zoho Reports supports the following devices:

Web-based

Q. Does Zoho Reports offer an API?

Yes, Zoho Reports has an API available for use.

Q. What other apps does Zoho Reports integrate with?

Zoho Reports integrates with the following applications:

Microsoft Azure, Zendesk, Zoho CRM, Zoho Projects, Zoho Books, Dropbox, QuickBooks Online, ManageEngine ServiceDesk Plus, Zoho BugTracker, Salesforce Sales Cloud, ManageEngine SupportCenter Plus, Google Apps, Google Drive, Google Analytics, Microsoft Excel, OneDrive

Q. What level of support does Zoho Reports offer?

Zoho Reports offers the following support options:

FAQs, Forum, Phone Support, Video Tutorials


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