Zoho Analytics Pricing, Features, Reviews & Comparison of Alternatives

Zoho Analytics

Self-service BI and Analytics platform

4.32/5 (210 reviews)

Zoho Analytics overview

What is Zoho Analytics?

Zoho Analytics is a BI and analytics platform, available both on the cloud and on-premise, that helps small to large organizations get valuable insights from their business data. It allows users to easily create and share powerful reports in minutes with no IT help.

You can upload or synchronize data from spreadsheets, web or traditional applications, build powerful reports and dashboards in minutes with the easy drag-and-drop interface, and share reports and dashboards with key performance indicators.

Zoho Analytics can be used across various functional areas and by a wide range of users for their reporting and analytics needs.

1. Upload any data
Upload spreadsheets and other tabular data securely. Supports CSV, TSV, XLS, XLSX and HTML files. Data can be added directly too using the 'spreadsheet-like' interface.

2. Push data from any application
Push data from the cloud or in-house business applications and databases for reporting and analysis.

3. Wide variety of reporting components
You can use our wide range of charts, pivot tables and tabular view components to build insightful reports and dashboards.

4. Visual analysis
Visually analyze and build insightful reports and dashboards yourself, with our easy drag-and-drop interface.

5. Collaborative analysis
Develop reports together with your colleagues. Share the reports with others for better decision making.

6. Embed reports anywhere
Embed your reports and dashboards in websites, blogs and applications for wider consumption.

7. White labeling
Get a full-fledged BI solution under your own brand name.

8. Highly secure
Zoho Analytics is governed by Zoho's strong security practices, including support for a secure encrypted connection.
www.zoho.com

Pricing

Starting from
$25/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 3 other markets, India, Japan, Germany

Supported languages

English, Chinese (Simplified), Dutch, French, German and 4 other languages, Italian, Japanese, Portuguese, Spanish
Zoho Analytics screenshot: Model diagram that shows you the relationships between data tables.Digital Performance Marketing Made Easy With Zoho ReportsZoho Analytics screenshot: Access your data and reports from iPad and Android mobile tablets.Zoho Analytics screenshot: Executive dashboards with KPIs at the top give you a bird's eye view of your organization's metrics.Zoho Analytics screenshot: Share reports and dashboards with your colleagues, with fine grained access control. Start commenting in real time and make data driven decisions together with your shared users.Zoho Analytics screenshot: Embed reports and dashboards in your intranet, website or app, for wider consumption.Zoho Analytics screenshot: Use KPI widgets at the top of dashboards for tracking key business metrics.
Zoho Analytics screenshot: Ask questions in natural language to our intelligent assistant Zia, and get answers in the form of appropriate reports.Zoho Analytics screenshot: Choose from a range of visually appealing themes for your dashboard. Try any of the packaged themes available, or customize your own theme.Zoho Analytics screenshot: Use geo heat map charts to identify spatial patterns in geographic data.Zoho Analytics screenshot: Use the powerful forecasting engine to predict future trends based on past data.VisualizeMore with Zoho ReportsSetting up Zoho CRM Advanced Analytics Add-onLuxer One powers their business analytics with Zoho ReportsZoho Analytics - Self-service BI and analytics software

Zoho Analytics reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.1
  4.1
  4.1
Taran Rhodes

Zoho: Advanced Analytics on a Budget

Used daily for 6-12 months
Reviewed 2019-10-10
Review Source: Capterra

Zoho Analytics is a great product; non-profits often don't have large budgets for analytical tools.. so Zoho was able to provide premium insights at very respectable prices. Additionally, Zoho has a great support team that allows for timely resolution of issues and questions. Zoho is relatively new product, so features & updates are being released somewhat regularly.

Pros
Excellent Software: - Has many/most of the features tableau / DOMO have (charts, graphs, connectors, filters, app availability). - Very easy to teach non-analytical users how to use. - Extremely inexpensive (I think something like 15-25% of the cost of top-of-the line industry products).

Cons
There's some areas that could be a little more developed: - Drill down in charts could better - Communication / collaboration isn't available within the app - Additional options for dashboard layout / design (to make creative better looking analytics).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brent Randall

Powerful analytics, enterprise features, with a learning curve

Used daily for 1-2 years
Reviewed 2020-08-29
Review Source: Capterra

Overall, if you need a data display solution that can hook up to nearly anything, and is robust enough to grow with you, Zoho Analytics may be perfect. The charts and dashboards are gorgeous, and with a little time, you can really come up with some cool dashboards to display almost any data. The learning curve is a bit heavy at first, but it's worth the time invested.

Pros
Zoho Analytics can virtually do anything. If you know what you are doing, there really isn't much you can't show in terms of data. Whether you need simple website data, PPC ad data, or data from your remote database, Zoho Analytics can do it. And I love how beautiful the reports are! Also, it is SUPER flexible. The ability to have live dashboards that users can drill down into the info is just excellent, and it runs like butter.

Cons
If you need something that isn't a popular service to be integrated, it can be a little difficult. You can hook Zoho Analytics to almost anything, but it can take a little development knowledge for the more advanced tasks. Also, it's a little convoluted in how reports are set up vs dashboards vs individual graphs, etc. Figuring out how it all works together, and keeping it all organized, takes a bit of time to master.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Andy Gutierrez

Beware - Zoho Preys on Smaller Companies with Weak IT Controls

Used daily for less than 6 months
Reviewed 2020-06-01
Review Source: Software Advice

Pros
Zoho Analytics was easy to set up and easy to implement. Even writing queries - albeit through a bit of a clunky interface - was pretty easy. I enjoyed being able to set this up and get the users running quickly.

Cons
Zoho decided to forge my e-mail address for all notifications from our analytics account. Their e-mails used to come from a Zoho notifications address. Now, they are sending e-mails - from their own servers - that purport to be from me. Naturally, my company's spam blocker bounces these. Since new users must respond to one of these spoofed e-mails, I can no longer set up new users, at all. They're not caught in a spam trap. They are actually being returned by our server. Zoho's one and only solution has been to demand that my company make a change to our DNS servers. Then, Zoho can send what appear to be legitimate e-mails on behalf of anyone at my company, at will. That's not acceptable and should not be required. If you want that as a convenience for your users, it works - with appropriate legal agreements in place. Plenty of companies do this with SPF and DKIM records for internally controlled servers. For an external company to provide no other option (and not mention it until it was too late), this is a huge red flag. Zoho even provides instructions for how to make this change on GoDaddy. Be warned. You know nothing about their internal controls and yet you're giving them license to send e-mail on your behalf. AVOID!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Anonymous

Zoho Analytics is a powerful tool

Used daily for 1-2 years
Reviewed 2020-08-04
Review Source: Capterra

Zoho went above and beyond for my company through a difficult period.

Pros
The tool is highly customizable and can integrate with most every database. The service from Zoho is AMAZING.

Cons
It is complex and you do need to know about database structure and have a working knowledge of some code to figure it out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Erlank

Specialised Software Services

Used daily for 6-12 months
Reviewed 2019-10-21
Review Source: Capterra

As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.

Pros
I recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.

Cons
There have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Zoho Analytics pricing

Starting from
$25/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Free for 2 users, 10,000 rows
Basic (2 users, 0.5 million rows) USD 25 /month
Standard (5 users, 1 million rows) USD 50 /month
Premium (15 users, 5 million rows) USD 125 /month
Enterprise (50 users, 50 million rows) USD 495 /month

Zoho Analytics features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Charting
Collaboration Tools
Customizable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Multiple Data Sources
Real Time Analytics
Reporting & Statistics
Visual Analytics

Monitoring (88 other apps)
Predictive Analytics (81 other apps)
Real Time Data (87 other apps)
Third Party Integration (114 other apps)
Trend Analysis (73 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Zoho Analytics

Key features of Zoho Analytics

  • No downloads/installs. Web-based access from anywhere.
  • Upload and analyze data from spreadsheets, apps & databases.
  • Easy to adopt 'spreadsheet-like' Interface.
  • Drag-and-drop based report and dashboard creation.
  • Share reports and dashboards to colleagues/friends.
  • Embed reports in web pages, intranets, blogs, applications.
  • Complete white label solutions.
  • SQL querying, and API support for power users.
View All Features

Benefits

1. No upfront cost
Traditional in-premises BI tools have a high upfront cost in the form of a perpetual license fee, and buying of separate hardware & software. Zoho Analytics being a BI software offered as a service, you pay as you go (affordable monthly subscriptions).

2. No hardware and software to maintain
Maintaining an on-premises BI tool would mean your IT department will have to maintain both the hardware and software. Going with Zoho Analytics, with the business intelligence platform being hosted, all the IT-related work is taken care by us.

3. Easy setup and fast Implementation
Having your own BI implementation will take months to set up. With Zoho Analytics, you just sign in, import or push your data from multiple sources and get to see auto-generated reports immediately. BI in SaaS mode saves much on set up and implementation time.

4. Easy to use
Zoho Analytics has a spreadsheet-like interface and users who are used to working with spreadsheets will find it easy to learn and use. Most of the report building functions are just drag-and-drop.

4. Accessible from anywhere - Zoho Analytics can be accessed from any computer using just a browser and internet connection. Typical in-premises solutions are accessible only within your company firewalls.

5. Highly collaborative
Sharing, collaboration and publishing are inbuilt in Zoho Analytics. Fine grained access control permissions mean that you have best control over the data and reports being shared.

6. Centralized data maintenance and data blending
Disparate legacy systems have data stored in their own silos. It becomes hard when you want reports connecting multiple systems. With Zoho Analytics, all data can be uploaded/pushed into a single data store, and reports made from across the data tables.