Diligent Boards Pricing Plan & Cost Guide

Diligent Boards

Diligent: Built to Drive Your Modern Governance Needs

4.73/5 (224 reviews)

Diligent Boards Pricing

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Pricing is set annually per user based on the user features and functionality needed to collaborate on board meeting materials and packets.

Competitors Pricing

Drooms

Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

HospitalPortal.net

Starting from: 499.00/month
Pricing model: One Time License, Subscription
Free Trial: Available (No Credit Card required)

eBallot

Starting from: 4.99/month
Pricing model: Subscription

Room Display 6

Starting from: 129.00/year
Pricing model: One Time License
Free Trial: Available (No Credit Card required)

ExaVault

Starting from: 20.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Diligent Boards Pricing Reviews

Pros
  • I love that Messenger allows you to send and receive files, photos, messages, videos, and payments for free. This app is super powerful, quick, and intuitive.Megann L.Read the full review
  • All delivered in a quiet and very professional manner. One of the best, if not the Best experience, with any software group with which I have had to interface.Allan B.Read the full review
  • Learning the program was a breeze, it is super helpful, intuitive and so quick to collate massive groups of documents month by month. What was board reporting like before this app?!! Brilliant.Amy B.Read the full review
Cons
  • Sometimes lost between windows opened and by mistake we close the wrong window and have to re connect again. Not that easy when we want to download some documents (the path is quite long).Nathalie G.Read the full review
  • Making sure that the Board Members have refreshed their iPads so they can see the books. We have had problems with the Board of Directors not being able to open their books.Mary R.Read the full review
  • To onboard new members and remove retired board members might be a struggle. Sometimes there is a lot of back and forth during transitioning.Elizabeth E.Read the full review
100%
recommended this to a friend or a colleague

13 reviewers had the following to say about Diligent Boards's pricing:

Anonymous

Powerful, Expensive Tool for Producing and Managing Sensitive Board Materials

Used occasionally for 2+ years
Reviewed 2019-12-19
Review Source: Capterra

Before switching to Diligent Boards, our users had severe difficulty accessing, producing and sharing their content at quarterly retreats. Our support personnel received large amounts of tickets to assist with these activities. After switching, our users appear happy with the product and our support requests have decreased dramatically.

Pros
The solution is easy to use and can be accessed from a multitude of devices. One of the best features is how document changes and approvals are tracked. You can also easily grant/restrict access to content meant for Board sub-committee members.

Cons
The solution is expensive and will be cost-prohibitive for smaller organizations. Everything works well and the support is top notch, but the value proposition can be hard to justify.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Paul Medford

Great software, not the cheapest; but you get what you pay for

Used monthly for 2+ years
Reviewed 2020-08-11
Review Source: Capterra

Excellent. Response, friendly and knowledgeable

Pros
End user and administrator friendly & great employees

Cons
Pricing is top end. It seems to be a competitive market and its possible that this will drive prices down eventually, or cause existing users to consider other products.

Response from Diligent


Hi Paul, Thank you for your review. We really appreciate the time you took to share your experience, and glad to hear that you find Diligent Boards so easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Philippe Despatie

Great tool, easy to deploy and support

Used monthly for 2+ years
Reviewed 2020-02-18
Review Source: Capterra

Diligent helps us to better manage documentation for our boards committees.

Pros
the easy of use by all member, including the administrator and assistants (that populate the books), the security on all platforms and above all, the courtesy and knowledge of the International support team

Cons
the price is bit high but the support 24/7 compensate

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Kimberly Knox

Game Changer

Used monthly for 2+ years
Reviewed 2020-11-06
Review Source: Capterra

Pros
The Diligent board portal has been a huge upgrade for our board and our administrators in launching board materials. The directors instantly adapted to moving from paper materials to electronic and it has been a time saver for our administrators who compile and deploy the board and committee materials. Diligent's 24/7 customer service is one of their biggest strengths and offerings.

Cons
The price increases year over year are difficult to digest. Would love to see some additional features offered free to long-time customers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Anonymous

Terrific platform for sharing and collaboration

Used weekly for free trial
Reviewed 2019-04-03
Review Source: Capterra

I found Diligent Boards to be a terrific compilation of useful resources. It was far easier to coordinate with everyone on the same paid platform, rather than on lots of different free platforms.

Pros
Used mainly for survey services, voting, and completing and sharing pdf/document annotations. Easy to use platform with lots of functionality.

Cons
Other free services offer similar products but separately, but Diligent is one of the only services I've used that compiles these together in a package. Thus, maybe pricing could be worked on?

Response from Diligent


Thank you for your review! We're glad that Diligent has worked well for you and your organization. Please know that we are always looking to make improvements to Diligent products and services, and are taking your pricing feedback into account. Thank you for sharing!

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

Minimize review

Jawad Zabar

Diligent Boards

Used occasionally for 6-12 months
Reviewed 2018-11-11
Review Source: Capterra

very good.

Pros
intuitive and easy to use. good value for money. nice look and feel.

Cons
slow in uploading documents. slow in creating books. no proper full screen feature. scrolling through book is tedious.

Response from Diligent


Hi Jawad, we really value your constructive feedback and appreciate that you took the time to share it with us. Please know that we are always working to improve our product to deliver the best possible experience to our customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Casie Leuenberger

A game-changer for Board papers

Used occasionally for 1-2 years
Reviewed 2020-08-27
Review Source: Capterra

Excellent experience with Diligent Boards and exceptional service and support from the Team. Distribution of papers to the Board is an efficient and seamless process.

Pros
Integration and transition to Diligent Boards was seamless. The product is easy to use and one of the key advantages is the amount of time it saves, collating and distributing board papers. Papers can easily be replaced and late papers added. The Agenda builder is excellent. Being able to export the papers is a great feature.

Cons
Unfortunately it is an expensive tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Paul Gordon

Great UX

Used weekly for 2+ years
Reviewed 2020-08-27
Review Source: Capterra

Pros
Diligent is easy to use and has a very nice user experience.

Cons
Diligent is somewhat expensive compared to its competitors

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Sarah Cash

Happy Diligent Customer

Used weekly for 2+ years
Reviewed 2020-11-07
Review Source: Capterra

Diligent can be used as a way to securely communicate with the Board across various access points - from uploaded materials to surveys to messages - and I love how widely-known it is. Our directors are familiar with it, and even if they aren't they can easily learn how to use it because it's so intuitive. Diligent provides hands-on, 24/7 help and support, and that can make all the difference in the world before a big board meeting. Overall, we are very satisfied and plan to stick with Diligent for years to come!

Pros
The three things that make Diligent stand out to me are: - 1) It is easy to use, both on the administrator side and the user side. The features are intuitive and easy-to-learn. - 2) Their customer service is amazing! We really appreciate [SENSITIVE CONTENT HIDDEN] for always being there for us, ready to answer a question or assist with an issue. - 3) It is highly secure and provides a sense of comfort in knowing our materials are safe and protected. We are very satisfied customers!

Cons
I can't think of any complaints. It's true that they're on the pricier side, but you're paying for a lot more than a board portal - you're paying for research, for ingenuity, for corporate governance guidance, for the latest technology, and for top-notch customer service - so it's worth the price tag!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Mae Robillo

Board books at its best.

Used weekly for 6-12 months
Reviewed 2018-06-07
Review Source: Capterra

There have many benefits reaped with our continued use of Diligent Boards. (1) Timely delivery of materials and any material updates; (2) Accessibility and portability of meeting and information materials; and (3) Cost savings on courier / mail, printing, office supplies, and personnel hours and resources.

Pros
(1) User Friendliness (2) Intuitive (3) Responsive Customer Success Team (4) 24/7 Global Support (5) Reasonable Cost

Cons
Please continue to explore and enhance the possibilities of your technology and no further comment.

Response from Diligent


Hey Mae! Thank you so much for your kind words. We take pride in Diligent Boards and our Customer Success and Support teams are very happy to receive your compliments. Thanks again for taking the time to leave us such a nice review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Andrea Baxter

15 September 2020

Used occasionally for 2+ years
Reviewed 2020-09-15
Review Source: Capterra

Very positive, find it to be easy to use and when I have attended the web based training it has been of value.

Pros
Easy to use, great structure. Overall a positive experience when using One Click

Cons
There is no item that stands out that I dislike or find difficult. Sometimes can run slowly, however I find this understandable given the software. Somewhat frustrating when it times out and you just want to exit but you have to reenter password

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Kelly Dvorak

A great product

Used daily for 2+ years
Reviewed 2020-11-06
Review Source: Capterra

Our overall experience with Diligent has been very positive. The new upgrades have been a huge improvement.

Pros
Its ease of use, in both building books on the administrative side and reviewing materials on the user side.

Cons
I would like the currently separate D&O questionnaires module to be included in our package without additional cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Shannon Cooper

Organise your Reporting Needs

Used monthly for 2+ years
Reviewed 2019-07-03
Review Source: Capterra

It allows us the ability to distribute all necessary Board and Committee material to our members for ease of access during the meetings. Instant uploads for last minute papers can be done quickly which affords us the chance to have the most up to date information available to our members.

Pros
The flexibility to allow numerous members to access our reports.

Cons
Loading can be slightly time consuming and is sometime not that intuitive unless you are thoroughly trained

Response from Diligent


Hi Shannon, it's great to hear that you're enjoying Diligent! Thank you for taking time to share your review. Please let our team know if you ever have any questions about new products and features, and be sure to subscribe to our email communications so you can stay informed about upcoming webinars and training sessions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review