eFileCabinet Pricing, Features, Reviews & Alternatives

eFileCabinet

Cloud based electronic document management

4.4/5 (842 reviews)

eFileCabinet overview

What is eFileCabinet?

eFileCabinet is a document management solution for SMBs or departments of enterprises that are highly paper intensive with distributed workforce across multiple office locations. The solution offers cloud and on-premise deployment methods that are named as eFileCabinet Online and eFileCabinet Desktop. It is designed to cater to the needs of businesses in various industries including oil & gas, retail stores, healthcare, financial services, transportation, government and education.

eFileCabinet solutions assist users in maximizing office productivity by capturing, storing, managing and sharing files for businesses. The product can be accessed by mobile apps available for tablet and smartphone users that allow them to click and upload pictures of documents. It also helps in managing the document security and access by assigning role-based permissions to users that let only specified users to edit & set-up files in eFileCabinet Online.

eFileCabinet has Zonal optical character recognition that allows individuals to convert paper documents into digital files through document scanning and editing. This eliminates the need of repetitive typing and creates easy text searches for document retrieval. eFileCabinet also offers a SecureDrawer product the allows users to securely share documents with coworkers or clients.

eFileCabinet solutions are fully compliant with HIPAA, SEC, FINRA and NASD regulations. It employs SSL/TLS encryption on data transmission between data servers and users computer to maximize the security of data. Some of the key clients of eFileCabinet are Coca-Cola, H&R Block, Comcast, JPL, and more.

Pricing

Starting from
$1200/year
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

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eFileCabinet screenshotRubex by eFileCabinet is here, are you ready?eFileCabinet screenshoteFileCabinet screenshoteFileCabinet screenshoteFileCabinet screenshoteFileCabinet screenshoteFileCabinet screenshotEscape Paper Purgatory with Paperless Document Management Software
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eFileCabinet user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.2
  4.3
  4.4
Kathryn F. B.

Better Than Others With Room for Improvement

Used daily for less than 6 months
Reviewed 2020-07-23
Review Source: Capterra

eFileCabinet support has been quick and resolved any questions/concerns that I have. The price is higher than others but you get more features than lower-priced programs.

Pros
The ability to customize sharing so much; granting access without individual having to have separate account for program; preview pane; branding ability; multiple viewing panes at once; audit trail easily accessible; folder templates; e-signature in program

Cons
Invitation email 24 hour timeout; inability to select multiple files that aren't listed consecutively; drop down for filing is visually a little difficult to differentiate between; works better in certain internet browsers; Gmail will not allow as third-party app because level of security not high enough (for pulling in emails)

Response from eFileCabinet


It's great to learn more about how eFileCabinet is helpful for your business, thank you so much for taking the time to leave us with this review and your feedback!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Adam Y.

Alfresco Enterprise Alternative

Used monthly for 6-12 months
Reviewed 2021-03-16
Review Source: Capterra

We needed a modern, robust, cloud-based document management system for long term digital archiving. Overall eFileCabinet has served our needs very well.

Pros
The conversion team saved us from an aging system that we needed to abandon. The Cloud Server being the same cost as an on premises server was a great incentive for choosing eFileCabinet. The Cabinet -> Folder structure is easy to understand and navigate. The ability to share large files with users outside of our organization easily has also been a boon.

Cons
Search is powerful, but due to the Alfresco Enterprise system we imported from relying on metadata tags for search, very particular steps are needed to use the search in eFileCabinet's Rubex properly. It's confusing for our core users sometimes. I'm not sure if I would feel differently about Rubex's search functions had we started our digital archive in Rubex, but as it is this is a function that is mildly frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Michael C.

Please contact me to explain if your software will improve

Used daily for 1-2 years
Reviewed 2016-12-09
Review Source: Capterra

Our investment into eFileCabinetOnline has not produced what we had expected and what we had discussed when the product was pitched to us. The functionality lags way far behind our predecessor ShareFile. The linking between EFCO and SecureDrawer is great except there are so many limitations and issues with the new version of SecureDrawer that many of our professionals and many of our clients at times dread using your product (which affects our business). The fact that versioning still gets displayed in England time in EFCO is a joke. When we called it was said this will hopefully be worked on but not likely in the old Out of Browser EFCO. I understand upgrading to the newest versions because we did that immediately with SecureDrawer due to the catastrophic issues with your products and Silverlight which cost our firm a lot of money trying to use the product and dealing with our client's issues accessing files. Anyways, we switched over to the new SecureDrawer and permissions all changed for our administrative staff, there are fewer options to be able to customize who has access to what, and we can't even use the filter search to find drawers unless we have already scrolled down to that area of the alphabet both on the left and middle panes of the product. When I called support, I was told it was "on the list" but likely wouldn't be addressed soon because of all the issues with the rollout of the new version (this was in mid-June 2016 and there's still no improved functionality....) Other items you may want to consider when I compare you to ShareFile. Your notifications no longer provide much detail that is helpful. It would be helpful to know what folder of a drawer a file was uploaded to or downloaded from. Another area ShareFile has a leg up on you is that you could send an email to a guest user along with a link to the specific folder in their drawer that you would like them to upload files to (it helps greatly with administration). Their batch uploads were much more efficient and worked more often than yours do. On the eFileCabinet side, I will investigate the newer version along with sidekick to hopefully see that resolution to issues in the old version was addressed but based on our experience with your products that's unlikely. I apologize for the tone of this experience, but I have lost numerous hours and our firm has lost money related to dealing with issues related to your software. I would greatly appreciate a call from anyone from EFCO.

Pros
You can link SecureDrawer to eFileCabinet. And you can access from virtually anywhere

Cons
Our investment into eFileCabinetOnline has not produced what we had expected and what we had discussed when the product was pitched to us. The functionality lags way far behind our predecessor ShareFile. Versioning doesn't work in eFileCabinet. Filtering doesn't work in SecureDrawer, you cannot download multiple files or sometimes upload multiple files at once without issues or errors. Permissions in SecureDrawer do not have many options. Notifications are in general not helpful. SecureDrawer itself is not as good as Citrix's ShareFile for example wherein ShareFile you can direct a guest user to a specific folder with a direct link. When they click the link they can log in and find themselves in the exact folder or subfolder in which to upload. You also could have different permissions for different subfolders instead of only being able to change permissions at the drawer level. Overall the cons definitely outweigh any pros we have experienced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Stephanie G.

Great value for small business DMS

Used weekly for 6-12 months
Reviewed 2021-03-16
Review Source: Capterra

Pros
We found it relatively easy to get up-to-speed on the features we needed to use, especially with the hands-on training and technical support from eFileCabinet. And as a small business, being able to scale the features and space and number of licenses down to the scale we needed, while still maintaining a robust set of features, made Rubex the clear choice for us.

Cons
At times Rubex can be a little clunky, but that was an acceptable tradeoff for a cloud-based DMS.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Patrick C.

eFileCabinet

Used daily for 2+ years
Reviewed 2020-07-29
Review Source: Capterra

Fantastic. Simple. Not afraid to use it as it is not overwhelming and almost no learning curve.

Pros
A platform that provides an intuitive, simple and common filing system that mimics what one would utilize if using paper. There is very little set-up and also provides the ability to accommodate/configure each company's needs. The accessible customer service is based in USA and everyone has been extremely helpful without hold times. They will train you more than once, if needed, as it is a very simple means of going paperless. They are not trying to reinvent the wheel in filing but are continuously upgrading and improving its capabilities.

Cons
The only thing for me, since my application is cloud based and not desktop, is integration with other vendors. On the other hand, i am not sure if I would ever need to integrate with my other vendors.

Response from eFileCabinet


It's awesome to learn more about you use eFileCabinet and that you love the customer service and support. We're grateful for you as a customer and we really appreciate your time to leave this review!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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eFileCabinet pricing

Starting from
$1200/year
Pricing options
Free trial
Subscription
View Pricing Plans

Packages start at $1200 per year.

eFileCabinet features

API
Access Controls/Permissions
Alerts/Notifications
Collaboration Tools
Content Management
Customizable Branding
Document Management
Document Storage
Drag & Drop
File Sharing
Mobile Access
Search/Filter
Third Party Integrations
Version Control
Workflow Management

Activity Dashboard (286 other apps)
Commenting/Notes (276 other apps)
Communication Management (291 other apps)
Data Import/Export (271 other apps)
Task Management (303 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for eFileCabinet

Key features of eFileCabinet

  • SideKick
  • SecureDrawer web portal
  • Zonal OCR
  • Mobile app for iOS and Android
  • Role based permissions
  • Workflow management
  • HTML 5
  • Active directory
  • Audit trail
  • Online backup service
  • Client sharing portal
  • Synchronizes data
  • Store documents
  • MS Office integration
  • QuickBooks integration
  • Search documents
  • Workflow management
  • Automated alerts
  • Drag & drop file storage
  • Document retention
  • Full API access
  • Role-based security
  • Full-text indexes
  • eSignature integration
  • Guest auditor access
  • Systematic file versioning
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Benefits

eFileCabinet allows users to create digital files that can be securely stored, transferred and searched to browse & quickly view the data.

For the secure transmission of files through the eFileCabinet SecureDrawer, the solution allows users to collect digital signatures of clients and coworkers.

eFileCabinet supports automated workflow management that allows documents to be automatically routed for approval, evaluation, revision or collaboration.

The solution offers multiple security features such as role-based security, document retention, audit trials and SSL security that makes it fully compliant with HIPAA laws.

eFileCabinet allows users to create configurable dashboards, set automatic reminders and pull reports related to the specific data points.