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Value for money rating
4.7
/5
196
Price starts from
10
/user
Per month
What users say
Price starts from
24
/user
Per month
Pricing model
Free trial
Price starts from
200
Per month
Pricing model
Free trial
Price starts from
61
Per month
Pricing model
Free trial
Price starts from
10
Per month
Pricing model
Free trial
Price starts from
3
Per month
Pricing model
Free trial
Anamta F.
Electrical/Electronic Manufacturing, self-employed
Used monthly for 6-12 months
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I loved using Guru.
Guru is a wonderful freelancing site that welcomes all kinds and levels of skill.To start your career ,if you have lesser skills or you don't feel yourself ready for too big projects but you have the courage and enthusiasm to implement your skills irrespective of what extent you have learned it and you want to earn and polish your skills at the same time so Guru is for you. It doesn't mean that you...
Sometime some frauds can also be expected from employee and employee side so you need to be careful about that otherwise good to go.
Todd W.
Telecommunications, 11-50 employees
Used weekly for 1-2 years
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Guru allows us to onboard new staff relatively quickly and to share solutions to help new employees get a grasp on our work tools faster, and to troubleshoot their issues quickly, which is essential for a remote workforce where everyone works from home!
Guru provides us a "wiki-" type of solution, where the team can collaborate on knowledge management and provide valuable information for the team to use on a regular basis. The best part of Guru is the integration with Slack, making it fast and easy to search and bring up relevant Guru cards, and even share and post the same cards!
It was difficult to find a solution to provide limited access to consumers in our team who only needed to receive and read information rather than contribute to knowledge management, however the Guru team was able to help set up an affordable solution.
Sanmeet Singh S.
Telecommunications, 51-200 employees
Used daily for 2+ years
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AWESOME is the only word I can use to describe the experience with GURU, it could've been perfect if we still had Light users.
1) Ease of Making knowledge cards2) Users can ask questions for topics where the knowledge isn't available3) Verification of the knowledge cards in a timely manner and on preset intervals.
The discontinuing of the Light users as we had the perfect use case for these users and now paying a full value for the entire org is not viable.
Matthew C.
Information Technology and Services, 51-200 employees
Used weekly for 2+ years
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Guru has been a great help to us in many ways; its many features have allowed us to streamline our research and communication with one another; the fact that we can keep all of our relevant data in one central location and have easy access to it has saved us countless hours of work. Its cutting-edge artificial intelligence search tools have helped us find exactly what we need in record time.
We use it to conduct enterprise-level searches and handle large amounts of data using AI. Its intuitive interface and extensive feature set have allowed us to significantly improve the efficiency with which we share and retrieve information. The entire team has very well accepted this platform's ability to integrate with others because it allows everyone to work with the same data set without switching between different applications. Guru's powerful search algorithms and user-friendly interface make it easy to locate specific pieces of information even if we don't know their precise location.
Guru is expensive; however, the platform's many advantages outweigh its price, making it a wise financial investment.
Keri H.
Real Estate, 51-200 employees
Used daily for 6-12 months
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In my role, I need to be able to know nearly everything in order to support both internal stakeholders and external customers. Before Guru, finding information was extremely time-consuming, and you never knew if what you found was actually up-to-date since our company is a constantly evolving start-up. Thanks to Guru, my team has been able to create a fast and reliable knowledge base, and others within the org are jumping in as well. Guru has revolutionized how we create and access knowledge, increasing our efficiency, accuracy, and collaboration by leaps and bounds.
Guru is easy to use and user-friendly.Guru makes finding information quick and easy.Guru's AI features keep getting better!Guru's Chrome and Slack integrations make it easy to access and create knowledge without leaving your workflow.
I wish the Starter plan had a little more functionality, like the ability to use Zapier and some limited analytics.The Chrome extension periodically has glitches.The higher tier plans are cost-prohibitive for a smaller company.
Kendall S.
Insurance, 501-1,000 employees
Used daily for 6-12 months
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We have loved Guru. The testing and onboarding experience were wonderful. It hasn't stopped there. We get constant support from our account manager and the product specialist.
Ease of building and maintaining content, verification feature, commenting feature, analytics and the product support.
I wish there was more customization on the branding side along with customization on fonts/colors. Small things but will make a huge difference as they work to bring these features.
Hi Kendall, Thanks for the review! We now have branding customization available, including but not limited to changing the team logo, custom colors, custom fonts, and more. Thank you for the feedback!
Tarek K.
Security and Investigations, 11-50 employees
Used daily for 6-12 months
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Very fast to write processes and share and commenthas a good version history and notificationsgreat integration with SlackExcellent product support
Easy to use and follow and get goingworks well for SOP, internal knowledge, and company commsGreat support
The text editor has some feature limitations but in general, it does the job
Edgar Vinicio D.
Medical Devices, 1,001-5,000 employees
Used daily for 6-12 months
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Is a great tool to work with
Easy interface to use. All is in your hands.
Maybe could be the cost and how to get te app
Wasi K.
Computer Software, 51-200 employees
Used daily for less than 6 months
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The best thing I like about this software is that it has a great UI design.
The worst thing about this software is that it has very low competition and many scammers
Verified reviewer
Information Technology and Services, 1-10 employees
Used monthly for 2+ years
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This is a great product and company that cares a lot about customer happiness. The tool itself helps the team im on and Im excited how they improve on it going forward.
I liked how it could replace our wiki in a chrome extension. It streamlined the search process for information we were looking for. I enjoy looking at the user stats, too.
It takes a little extra time for the average user to learn how to get the most value from the tool.
Verified reviewer
Retail, 501-1,000 employees
Used weekly for less than 6 months
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Overall, I have had a very good experience using Guru as a tool and would definitely recommend it to my colleagues.
Guru is extensively used by our marketing team. It is very easy to search. It has a convenient and intuitive user interface. The chrome extension is a very good feature.
Could provide better customer support. Could provide better pricing structure as compared to its competitors.