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Communication and collaboration management application

(6)

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Pumble Pricing

Pricing overview

Value for money rating

4.7

/5

188

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Free trial

Pricing details

Pumble is available to users for free. Please contact Pumble directly for more details.

What users say

It's easy to use and very friendly, good value for money, for what it offers.
This makes it particularly appealing for small businesses and startups looking for a cost-effective solution.

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Reviewers who mentioned pricing said:

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Arun G.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A promising Slack alternative

Reviewed 3 years ago

Given that Pumble is late to the chat software party and there are several Slack clones available it is going to be a hard sell for the team. However, given that it's a no-frills no cost software it's not a bad deal for teams who would like to use it. It's built by the same team that built Clockify is going to give some amount of credibility.

Pros

As of now, Pumble is completely FREE, with no restrictions on the number of users, unlimited chat history, and apps for all major platforms. This commanding for a product that is new to the market.

Cons

The lack of integration to external systems may be a deal-breaker for some but for others, it could be a simple no-nonsense software that gets the job done which is enable seamless communication.

AP
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Alex P.

Computer Games, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An affordable and near feature-complete business messaging app

Reviewed 2 years ago
Pros

The lack of a need for an account by just using email invite codes that are remembered by your browser is very well done feature that I would welcome in many other apps. Furthermore, the chat features are well done and in particular the thread functionality is very well organized with helpful menus for threads you are in. Also, the free version of the file sharing limits are not at all restrictive, which was a pleasant surprise.

Cons

There is an annoying bug in the desktop browser version where if you have a channel open while you receive a notification in it, the notification stays until you go to another channel and then reopen the current channel, as opposed to going away right away (because you are in the channel and thus you see the notification right away). Also, its file preview could support more common video and audio file formats like .mkv, and a "Reply" button in text channels a la Discord or Slack would be nice.

Vendor response

Hi Alex, Thank you for your review. I've forwarded your feedback to the team for consideration for future updates of the app. Please do not hesitate to reach out to our support team directly at support@pumble.com. Cheers!

BK
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Brian K.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best communication tool and value for any organization!

Reviewed a month ago

Since we have deployed Pumble we have seen communications streamline. Its great to see our internal phone calls decrease so we have more time to pick up external phone calls. Pumble has given all of our team members the ability to feel like we are in the same room even though we are scattered in multiple buildings and some in virtual locations. I can't see operating my business as efficiently without it!

Pros

I love the ease of use with Pumble. I deployed Pumble 2 years ago and it has gone above and beyond all of my expectations. All of my team members are scattered across acres of property and in some cases are virtual. Pumble has brought the ability for field technicians to use the mobile app and show exactly what they are working on, forward pictures to the parts manager and service advisor for a clear...

Cons

The only issue I had was with the alert tone. In a noisy environment, the alert tone was often missed. I contacted support and advised if anything could be done. The Pumble Customer care associate took my request and logged it, advised it would be implemented in a future release thanks to my feedback, contacted me when the update was available and then they added multiple tone styles so each technician could pick what was best for them. I was more impressed that the associate actually created a ticket for it and then reached back out to me when it was eventually added. Its incredible to see that the associate cared enough to communicate my needs to their team and then follow back up with me. Hats off to Pumble and their team!

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Mark P.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super solid product with great UI

Reviewed a month ago

Super happy. Was referred to the app by Serbian entrepreneurs years ago - its come a long way since then and made the transitino from Slack really easy.

Pros

Fast, accurate, good UI, easy to use and setup, cheap, long history and good storage system

Cons

Can do with some more integrations but not critical to us

Vendor response

Thank you for your amazing review, Mark! We are glad to hear your feedback about Pumble and your transition experience! We will continue to improve our services for our users! Regarding your feedback about integrations, we are always looking to improve, can you let us know more which integration you would like to be added? You may pass on the suggestion directly to our product team here: https://pumble.com/feedback Feel free to also reach to our Support team if you have any additional suggestions, so they can forward it further as well. You can reach them to support@pumble.com Cheers!

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Zee G.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for team communication

Reviewed 3 years ago

So far we have enjoyed it. We haven't moved the entire team to this instrument yet, but I think the fact that it has the feature of history keeping, might just be the thing that will move us there.

Pros

One of the main reasons we switched to Pumble from Slack was the fact that Slack was too expensive for us and the free version of it didn't keep the history of messages. Pumble has a free chat history feature included from the start which is very important for us. Another feature that we like a lot is the channels. It's pretty much the same as in Slack (and that was the reason we switched to Slack from Skype, that had the history, but we didn't really like the group's part. The messages and channels structure feels a lot more natural in Slack/Pumble than in Skype.)

Cons

So far the only thing that we didn't like is the absence of previews for files. For example, I have shared a PDF presentation with my colleague and while he can download it, he cannot preview it quickly in Pumble. (It's also possible that it can be changed somewhere in preferences, etc., but it's not an obvious solution.) This feature would make work a lot easier.

TH
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Tom H.

Computer Software, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Pumble as affordable slack

Reviewed a month ago

It's cheaper slack and sometimes it's kinda buggy, but overall it is becomes better and better.

Pros

It provides some of the most important features from slack. Channels with real time chat, calls, file sharing, mentions etc. and it has good security standards

Cons

Some things do not work as expected. It's getting better over time. When we first started, mobile notifications had common delay. Now it's seems to be fine, but calls on the other hand are not. It is difficult to establish connection (3-5 times) and sometimes it is just easier to switch to meet. There is no a lot of integrations and this is something that we would rly like (example YouTrack, Circle Ci, Figma etc). Also one of the biggest problems is that slack has integrations between servers and this can become for some to much to handle as we cooperate with couple different teams that are using slack. If there would be possibility to connect with people from slack via pumble then I would change my recommendation for pumble to 9

AR
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Verified reviewer

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best collaboration app for small businesses, startups, and networking professionals

Reviewed 12 days ago

Love it, and have introduced dozens of other professionals to use the free version for their small businesses/sole proprietorships. Pumble helps the multi passionate professionals to compartmentalize and methodically approach the notifications that often invade our screens.

Pros

It has channels so I can prioritize which topics are urgent to ME. I also like that it does not have an algorithm or ads like Facebook.

Cons

The cost. I would like to see a more tiered pricing style that supports small businesses of 10 of smaller. The larger companies are more capable of absorbing the cost per seat.

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Daniel C.

Computer Software, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Chat App Beats Slack

Reviewed a month ago

Pumble has been a god-send. We have utilized it for consistent communication and overall it's performed flawlessly. We recommend this app to anyone who wants to get a chat communication started. We will continue to use Pumble as our team grows until we find something that we can't get from it and could get elsewhere (nothing yet).

Pros

Chats that don't disappear! Slack-like appearance without the slack price-tag.

Cons

Sometimes small bugs, but nothing really that drives me away from it. It is the best out there for our needs.

Vendor response

Thank you for your amazing review, Daniel! We are glad to hear your thoughts about Pumble and for recommending us! We will continue to improve our services for our users! Regarding your feedback about the small bugs, please feel free to reach out to our Support team anytime and we'll be more than happy to investigate it for you. You can reach out to us through this email (support@pumble.com) Cheers!

AR
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Verified reviewer

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Agile, Easy to Set Up, Accessible for All

Reviewed a month ago

So far, we are loving Pumble and happy to see how it will be a one-stop shop for helping our team get things done, communicate clearly, and share vital information and files.

Pros

So far, we are loving how easy and quick it is to onboard new members and get them up to speed with the features and functionality. The price point is fantastic, and the perks at the pricing tiers are exactly what we need.

Cons

So far, the integrations are wanting. In order to achieve full efficiency with Pumble, we are needing staples like Google Docs and Drive hooked up. It would be great for there to be a way to schedule events with a native group calendar that could then be integrated into each individuals existing calendars (so that the group can see free blocks of time and schedule meetings quickly/efficiently). And, of course, who can communicate effectively without GIFs? :)

Vendor response

Thank you for your kind feedback! If you'd like to suggest a feature that you'd like to see in the future, please feel free to fill out this form https://pumble.com/feedback. Cheers!

FH
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Fatima H.

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Like Slack, but Cheaper!

Reviewed 3 years ago

My small nonprofit has been on the search for a team communication software that doesn't break the bank. Slack is great, but unfortunately, the free version wasn't cutting it for us. Luckily, we stumbled across Pumble, and it's perfect! It does everything Slack does, but for free!

Pros

It's free and very similar to Slack in terms of functionality. Very easy to use. The interface is great. You can have multiple workspaces as well.

Cons

I wish there was a desktop app! I wish you could have multiple workspaces under one umbrella organization for easier communication between entities.

JH
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JD H.

Design, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nice alternative to Slack or Teams

Reviewed a month ago

In general everything has been perfect, the free version is very complete! and I consider the PRO versions to be economical.

Pros

I like how easy it is to set up channels and invite new users.

Cons

The lack of integrations, I think it needs integrations with Notion and Figma.

Vendor response

Thank you for your amazing review JD! We are glad to hear that you're enjoying Pumble and we will continue to improve our services for our users! We will gladly forward your feedback about the integration with Notion and Figma to our Product team in order for them to consider it for future upgrades. Feel free to reach to our Support team if you have any additional suggestions, so they can forward it further as well. You can reach them to support@pumble.com Cheers!

CC
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Cristi C.

Music, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good value of money

Reviewed a month ago
Pros

It's easy to use and very friendly, good value for money, for what it offers.

Cons

Sometimes it crashes, calls are interrupted or the share screen is difficult

Vendor response

Hi Cristi, Thank you for your feedback! If you're experiencing issues with the app, please reach out to us at support@pumble.com so we can investigate it further. Cheers!

KH
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Kate H.

Writing and Editing, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A Robust Team Communication Tool

Reviewed 21 days ago
Pros

Pumble is a standout choice for team communication, thanks to its user-friendly interface and generous free plan that supports unlimited users and message history. This makes it particularly appealing for small businesses and startups looking for a cost-effective solution. Its ability to integrate with various tools and platforms adds to its versatility, and the fact that it works seamlessly across web, desktop, and mobile devices ensures you can stay connected no matter where you are.

Cons

However, Pumble does have a few drawbacks. While it covers the basics very well, it lacks some of the advanced features that more premium tools offer, such as extensive customization options and AI-driven insights. Some users have also experienced issues with notification settings, which can lead to either missed messages or unnecessary interruptions. Additionally, the file-sharing capabilities could be improved, with some limitations on the types and sizes of files that can be shared.

AP
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Ali P.

Automotive, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Pumble Review

Reviewed 2 years ago
Pros

Many of the features offered are similar to Pumble's competitors, but the lower pricing is a definite draw.

Cons

Drafts to new people are not saved if you click elsewhere in the software, and I am not always notified of new messages within threads.

Vendor response

Thank you for the review Ali! We are glad to hear you're enjoying Pumble and we definitely see how the draft messages could be improved, therefore we will gladly submit your notices as a feature suggestion for the Product team! If there's anything else you would like to give your feedback about, feel free to write us at support@pumble.com Cheers!

eh
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eldin h.

Media Production, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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great app, useful and easy to use

Reviewed a month ago

Pumble offers a solid, user-friendly, and cost-effective team communication solution, but may lack the extensive integrations and advanced features found in more established platforms.

Pros

The app includes various features essential for team collaboration, such as direct messaging, group chats, file sharing, and mentions, which help keep communication organized and efficient.

Cons

I find Pumble's interface less polished or intuitive compared to leading alternatives.

Vendor response

Hi Eldin, Thank you for your kind and thoughtful feedback! We are constantly working on improving the app and adding new features and integrations with other apps. If you have any suggestion for features that you'd like to see in the future, please fill out this form https://pumble.com/feedback. Cheers!

yV
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yvonne V.

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Program!

Reviewed 2 years ago

easy and afforadable

Pros

How cheap the program was and how easy it was to set up.

Cons

nothing yet, I have not used the program longer than a day.

IF
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Ionut F.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product and affordable pricing.

Reviewed 3 years ago

Great experience. All users love the product. Channels are great. The search bar runs smooth. All positive.

Pros

Simple and easy to use. Similar features as paid solutions.

Cons

Nothing to mention. Integration & setup was easy, features are intuitive.

IM
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Igor M.

Accounting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Greate value

Reviewed 3 years ago
Pros

Everyone can use this app with ease. There are applications for almost all platforms.

Cons

There are no features for creating groups and integrations with other services.

SG
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Suresh G.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Pumble review

Reviewed 2 years ago

Pretty fly

Pros

Ease of user experience and pricing structure

Cons

(Mobile) notifications. Notification doesn't always work and needs to have push notification. Notifications need to appear after mobile is switched on again.

Vendor response

Thank you for your review Suresh! We are happy to hear that you're enjoying Pumble so far. Considering the mobile notifications, note that you will receive notifications as following: - when you are inactive on your desktop - from another workspace, even if you're currently inactive - depending on what you've selected to be notified about (you can set up different settings for your mobile devices) However, if you're experiencing some troubles with the notifications, feel free to reach out to our Support team and they will gladly take a look at it. You can reach them at support@pumble.com Cheers!

AR
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Verified reviewer

E-Learning, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The Startup Saver

Reviewed 2 years ago
Pros

A good collaborative platform which allows everyone to have better workspace at a very cost effective price.

Cons

Notifications are not very accurate, sometimes i get delayed notifications.

Vendor response

Thank you for the review, As for the issue with delayed notifications don't hesitate to contact our Support team at support@pumble.com so we can investigate the cause of the issue. Kind regards,

SV
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Sujith V.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent and affordable product

Reviewed 2 years ago

I am using mainly for my office collaborative works and team meetings and talks.

Pros

The pricing, I was using another product (which i dont want to name here) and Pumble is so far the best I have ever seen in the last 8 years.

Cons

I dont find anything yet. I will update once i have some issues

KJ
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Knut J.

Design, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great

Reviewed 2 years ago
Pros

It works nice, and its almost like Discord.

Cons

The cost, We dont want to use money on a team solution