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Top Rated Internal Communications Software with Chat/Messaging in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Chat and messaging enable quick, discreet, and efficient communication among team members. They facilitate real-time updates, coordination across different time zones, and the ability to share information immediately, enhancing overall collaboration and organization. Our reviewers in internal communications software rated this feature as highly important.

5 Best Internal Communications Software with Chat/Messaging

Product
User rating
Starting price
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more
Text Request logo
4.6
(1.1K)
59
flat rate/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
Basecamp logo
4.4
(14.4K)
15
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more

See other top Internal Communications products with chat/messaging

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Internal Communications software category. They also needed to have sufficient reviews about chat/messaging, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for chat/messaging, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,977)
Key Features
Access Controls/Permissions4.5
Alerts/Notifications4.5

User insights about the chat/messaging feature

Users report that Zoom Workplace's chat/messaging feature is valuable for real-time communication during meetings without interrupting the speaker. They appreciate the ability to send private messages, share links, and attach files. Reviewers find it easy to use, though some suggest adding more features like emojis. They note its high security and effectiveness for large discussions.
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“What I really like about the Chat and Messaging features is that it provides an non intrusive way to ask questions, share link to a resource page during trainings, and even provides a way for participants to discuss ideas among themselves without interrupting the person currently speaking. This is quite an smart feature which is also built into zoom”
Verified reviewer profile picture

Dharmendra A.

Manager Cyber Security

“you always need to have a chat session with one or more people in a meeting. Zoom allows this, it also allows the host to control who can talk to who which is very convenient in larger meetings or meetings with panelist.”
GH

Greg H.

Business Continuity Analyst

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,520 verified reviews
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Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details
Text Request logo
Reviews Sentiment
 
 
 
1-2(18)
3-4(321)
5(854)
Key Features
Access Controls/Permissions4.6
Alerts/Notifications4.4

User insights about the chat/messaging feature

Reviewers highlight that Text Request's chat/messaging is crucial for client and staff communication. They appreciate its ease of use, real-time messaging, and ability to send mass texts. Users mention it is reliable, though some experience glitches and find it hard to track messages. They value its role in confirming appointments and engaging with clients quickly.

See related user reviews

“When I can't reach a patient this helps me communicate appointments, transportation set ups and provider communications. The patient can get the message and respond quickly.”
DW

Dornese W.

LPN

“Chat/messaging with our clients is very important, we can be in a time sensitive moment and text is the best way to reach a pet parent. If the system is down or delayed the are not getting the things they need in a timely manner. ”
AS

Alisha S.

Vet Tech

Starting price
59flat rate /
per month
learn more
Pros and Cons based on 1,193 verified reviews

Smooth transition process

Enhanced team collaboration

Effective patient communication

Efficient client communication

Easy learning curve

Inefficient name search

Inconsistent notifications

Disorganized text conversations

Limited text messaging features

Glitchy messaging system

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Access Controls/Permissions4.5
Alerts/Notifications4.6

User insights about the chat/messaging feature

Reviewers indicate that Slack's chat/messaging capabilities are essential for team communication, especially for remote teams. They find it easy to use, customizable, and appreciate features like threads, emojis, and gifs. Users report that it allows for both one-on-one and group conversations, integrates well with other tools, and provides instant notifications, although some mention occasional message lag or loss.
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“The instant messaging facility helped a lot with instant notifications enabling users to get the critical update to the right person immediately. Slack gives instant notifications to the tagged person which makes the user define the particular user. Unlike other platforms where it notifies all. There are several but slack stood among them.”
Verified reviewer profile picture

Mohan K.

Data Analyst

“We can instantly chat with everyone within our workspace. We can send a message make a quick video call or simply use the huddle feature to connect with coworkers. This is extremely helpful when we need an update or opinion on certain tasks. This feature helps save time to a great extent ”
Verified reviewer profile picture

Yashika A.

Analyst

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,035 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Basecamp logo
Reviews Sentiment
 
 
 
1-2(319)
3-4(6,845)
5(7,242)
Key Features
Access Controls/Permissions4.5
Alerts/Notifications4.4

User insights about the chat/messaging feature

Reviewers indicate that Basecamp's chat/messaging, known as Ping, is effective for team communication and project updates. They find it easy to use and helpful for keeping everyone informed. However, some users feel it lacks advanced features compared to other tools like Slack and mention issues with message clarity and excessive email notifications.
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“It is imperative that we are able to communicate through this platform to keep each other up-to-date on projects. With multiple projects, this feature helps keep us organized by keeping chats and messages within each project.”
AS

Ashley S.

HR & Training Specialist

“The best part about Chat/Messaging in Basecamp is that everyone in the group can view the communications and respond accordingly. ”
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Michelle N.

Database Coordinator

Starting price
15per user /
per month
learn more
Pros and Cons based on 14,406 verified reviews
Verified reviewer profile picture

Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Access Controls/Permissions4.6
Alerts/Notifications4.5

User insights about the chat/messaging feature

Reviewers appreciate GoTo Meeting's chat/messaging for its simplicity and effectiveness during meetings. They find it useful for sharing links, asking questions without interrupting, and managing conversations. Users like the option for private or group chats and note its ease of use, though some do not use it frequently.

See related user reviews

“Meetings always need the option to be able to write and manage chats to complement and organize the talks in the best way, this app has that function well organized”
DM

Duvan M.

Jefe de almacén

“On go to meeting, chat can be one -on -one or with the whole team anytime.. User can easily invite external colleagues to chat and collaborate with a simple email invitation ”
TA

Tosin A.

Medical assistant

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details

Other Top Rated Internal Communications Software with Chat/Messaging in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Zoom Workplace logo

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is the perfect platform to help you manage and organise all of your internal communications. With Asana, you can orchestrate work across teams at scale–from daily tasks to strategic cross-functional initiatives. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
GoTo Meeting logo
Category Leaders

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Reinvent communication and engagement in your organization with Connecteam's complete set of communication tools.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
Whether your team is in the office, home, or on-the-go, monday.com, a powerful Internal communication platform, fosters effective teamwork, improves collaboration, and boosts productivity in one central hub. Get started with one of our ready-made templates to get your team onboarded quickly.

Read more about monday.com

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

Read more about Miro

Users also considered
OnBoard logo

Prepare faster, decide sooner with one secure board record

learn more
OnBoard is a leading board management software trusted by 6,000+ organizations. Experience the difference—start your free trial today.

Read more about OnBoard

Users also considered
Text Request logo

Ignite customer engagement

learn more
Text Request is crafted to cut through the noise, so you can connect with customers anytime, anywhere.

Read more about Text Request

Users also considered
Any.do logo

A simple and poweful workspace to manage your team's work

learn more
Any.do is a simple and powerful way to manage all your team's tasks, projects, chat and calendar. Easily collaborate with anyone, manage workloads, get real time status notifications and reports. Connect Any.do with all your existing apps to make everything run smoothly —starting at just $5 per user

Read more about Any.do

Users also considered
Workplace from Meta logo
Category Leaders

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Avaza logo

All-in-one, client-focused project management for teams.

learn more
Improve internal communication with centralized discussions, real-time updates, and shared task visibility—keeping teams aligned and informed.

Read more about Avaza

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Bitrix24 #1 FREE internal communication platform used by 12 million companies worldwide. Cloud, mobile, open source. Enterprise social network, workgroups, intranet, group chat, email, telephony, SMS, more.

Read more about Bitrix24

Users also considered
Zulip logo
Category Leaders

Open source team chat software

learn more
Enterprise open-source team chat, on-prem and in the cloud. Zulip is the only modern team chat app that is designed for both live and asynchronous conversations.

Read more about Zulip

Users also considered
WebHR logo

Human resources and employee scheduling solution

learn more
Real time Chat, Inbox, Conference Room and built-in Messenger is what makes WebHR the only HR software that provide all necessary internal communication tools

Read more about WebHR

Users also considered
Reward Gateway logo

Employee engagement and recognition platform for enterprises

learn more
Reward Gateway is a cloud-based employee engagement platform, which assists large enterprises with employee reward and recognition. Key features include peer-to-peer nominations, award delivery, communications, survey creation, benefits administration, push notifications and live alerts.

Read more about Reward Gateway

Users also considered
Flock logo
Category Leaders

Communication and collaboration platform for teams

learn more
Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

Read more about Flock

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front streamlines internal and customer communication. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations.

Read more about Front

Users also considered
Pumble logo
Category Leaders

Communication and collaboration management application

learn more
An internal software for 1-on-1 or group communication via channels or group chats. Let others know when you're available by setting a status, save and pin important announcements, format your message to ensure clear communication, and set smart notifications for distraction-free work. Unlimited mes

Read more about Pumble

Users also considered
Missive logo
Category Leaders

Collaborative inbox for teams

learn more
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Read more about Missive

Users also considered
AlertMedia logo

Identify threats and respond faster during critical events.

learn more
Keep your team safe and connected during emergencies with AlertMedia’s internal communications software. Multichannel messaging, real-time alerts, and award-winning threat intelligence help businesses worldwide respond to and recover from critical events faster. Onboard quickly with expert support.

Read more about AlertMedia

Users also considered
Office Chat logo

Instant messaging service for SMBs

learn more
Office Chat is an internal instant messaging application for SMBs, allowing employees to communicate with one another whether in the office or out in the field

Read more about Office Chat

Users also considered
ELMO Software logo

HR & Payroll Software, simplified.

learn more
ELMO Software is a cloud-based solution that helps thousands of organisations across Australia, New Zealand and the United Kingdom to effectively manage their people, process and pay.

Read more about ELMO Software

Users also considered
Talkspirit logo

#1 software for collaboration and team communications

learn more
Talkspirit is the #1 solution for internal communications. It brings all your employees together in a secure online space, wherever they are, even those without an email address. Available in 8 languages. Easy to use. On any device. Free trial. Free plan. Paid plans from 4€ / month per user.

Read more about Talkspirit

Users also considered

Key features for Internal Communications software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Access Controls/Permissions: Reviewers value the ability to assign and manage user-specific access, enhancing security and organizing content visibility efficiently. 93% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users highlight customizable notifications for staying informed, appreciating options for desktop and mobile alerts that ensure timely responses. 93% of reviewers rated this feature as important or highly important.
  • Activity/News Feed: Users find value in real-time updates and customizable feeds that enhance engagement and keep everyone informed about important announcements and activities. 92% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Reviewers emphasize the importance of instant communication for remote teams, noting the ease of collaborating in real-time with features like threaded conversations. 90% of reviewers rated this feature as important or highly important.
  • File Sharing: Users highlight the convenience of fast, organized file sharing, often integrated with other tools, making collaboration and document management straightforward and efficient. 86% of reviewers rated this feature as important or highly important.