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Top Rated Internal Communications Software with Remote Access/Control in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Remote access/control allows team members to manage settings, resolve issues, and collaborate from any location. It supports remote work, ensuring productivity and efficient communication regardless of physical location. Our reviewers in internal communications software rated this feature as highly important.

4 Best Internal Communications Software with Remote Access/Control

  • Zoom Workplace
  • Basecamp - Highest rated for remote access/control
  • GoTo Meeting
  • Slack

See other top Internal Communications products with remote access/control

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the internal communications software category. They also needed to have sufficient reviews about remote access/control, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for remote access/control based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Zoom Workplace logo
4.6
(14.5K)
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User insights about the remote access/control feature

Reviewers highlight Zoom Workplace's remote access/control capabilities as crucial for remote work and collaboration. They appreciate the ability to control meetings, share screens, and provide remote support, which is particularly useful for IT troubleshooting and training. Users report that the feature is easy to use and accessible from various devices, though some mention occasional lag and difficulty in accessing the feature. They find it valuable for maintaining productivity and communication in remote settings, especially during the pandemic.
“In a meeting, you can use the remote control capability to take control of another participant's screen. You can either request remote control of another person's screen or have control given to you by the other player. Once given permission, you can control their mouse and keyboard, and even copy text from their screen to yours. This is great when you're trying to help out the participants when they are stuck on a lab during training or even fixing an issue for your team member. ”
Verified reviewer profile picture

Dharmendra A.

Manager Cyber Security

“Remote Access/Control in zoom helped me in lot of product demo meetings where I can easily get the report access of the users computer and assess them in solving the issue they are facing with my product.”
Verified reviewer profile picture

R.Manoj A.

Product Manager

Internal Communications key features coverage

Zoom Workplace offers 6 out of the 6 key features for Internal Communications software identified by reviewers:

Access Controls/Permissions4.5
Alerts/Notifications4.5
Chat/Messaging4.7
Activity/News Feed5.0
Real-Time Chat4.6
File Sharing4.3

Pros and cons based on 14,528 verified reviews

69% of users rated Zoom Workplace 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,528 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Cons:

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Pricing

Starting price:$14.99 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Basecamp logo
4.4
(14.4K)
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User insights about the remote access/control feature

Reviewers appreciate Basecamp's remote access/control capabilities, highlighting its ease of use and accessibility from any device, anywhere. They find it particularly valuable for managing remote teams and collaborating across different locations and time zones. Users report that Basecamp's online nature makes it ideal for remote work, especially during the pandemic. They also mention the ability to control and access the software quickly, which helps maintain productivity and efficiency in remote work settings.
“The fact that Basecamp is completely online and isn't a downloadable software makes it the ideal tool for remote access. This became especially important for our company once the pandemic came about.”
DL

Daniel L.

Account Manager

“Basecamp has a unique facility of providing access remotely, as the business world has become diversified and this feature is really very helpful for people or team members working remotely.”
SG

Shruti G.

Recruitment Professional

Internal Communications key features coverage

Basecamp offers 6 out of the 6 key features for Internal Communications software identified by reviewers:

Access Controls/Permissions4.5
Alerts/Notifications4.4
Chat/Messaging4.4
Activity/News Feed4.4
Real-Time Chat4.4
File Sharing4.5

Pros and cons based on 14,406 verified reviews

50% of users rated Basecamp 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 14,406 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Cons:

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details

Pricing

Starting price:$15 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

GoTo Meeting logo
4.5
(11.5K)
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User insights about the remote access/control feature

Reviewers find GoTo Meeting's remote access/control capabilities essential for remote support and collaboration. They appreciate the ease of use and secure access, which allows for effective troubleshooting and control of remote systems. Users report that the feature is particularly useful for IT support and managing video meetings. They also mention the seamless integration with third-party apps and the ability to control another user's computer, which enhances remote work efficiency. However, some users note occasional inconsistencies in performance.
“Remote Access/Control is critical in remote collaboration. When we cannot hand over our pen like in offline meeting, remote access/control gives us that convenience. Remote Access/Control in GoToMeeting is convenient to use, the movement is so smooth.”
TA

Tito A.

Program Development Manager

“This feature of Go To Meetings is our most used and reliable resource. Through employee training, computer issues, or visual learning, being able to access one another's computer remotely is extremely helpful. ”
MD

Maelynn D.

Meter Reading and Billing Services Manager

Internal Communications key features coverage

GoTo Meeting offers 6 out of the 6 key features for Internal Communications software identified by reviewers:

Access Controls/Permissions4.6
Alerts/Notifications4.5
Chat/Messaging4.5
Activity/News Feed4.1
Real-Time Chat4.5
File Sharing4.3

Pros and cons based on 11,525 verified reviews

57% of users rated GoTo Meeting 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 11,525 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Cons:

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details

Pricing

Starting price:$14 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Slack logo
4.7
(24K)
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User insights about the remote access/control feature

Reviewers indicate that Slack's remote access/control capabilities are highly valued for their flexibility and ease of use. They appreciate the ability to access Slack on multiple devices, including mobile and desktop, ensuring seamless communication and collaboration from anywhere. Users find the remote control feature useful for screen sharing and troubleshooting, though some note it is not frequently used. They also highlight Slack's integration with other tools and its role in maintaining team connectivity and productivity in remote work environments.
“Remote Access/Control in Slack lets users connect to their workspaces from anywhere, ensuring uninterrupted collaboration. Slack's intuitive interface and robust infrastructure provide a seamless connection experience, whether on the go, working from home, or travelling. With just a few clicks, you can access your channels, messages, files, and conversations, staying engaged and informed no matter where you are.”
SS

Shikha S.

SEO Executive

“Remote access in Slack enables flexible, collaborative work from anywhere, ensuring efficient communication, productivity, and seamless integration with remote tools for distributed teams.”
KB

Kim B.

Content Moderator

Internal Communications key features coverage

Slack offers 6 out of the 6 key features for Internal Communications software identified by reviewers:

Access Controls/Permissions4.5
Alerts/Notifications4.6
Chat/Messaging4.9
Activity/News Feed4.4
Real-Time Chat4.8
File Sharing4.6

Pros and cons based on 24,046 verified reviews

72% of users rated Slack 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 24,046 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

Cons:

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details

Pricing

Starting price:$8.75 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Internal Communications Software with Remote Access/Control in 2026

Edworking logo

Edworking

AI powered workspace for tasks, docs, chat, and video

visit website
Edworking brings tasks, documents, chat, video calls, files, and search into a single, AI powered workspace. Plan sprints, collaborate in real time, keep conversations in context, and replace multiple subscriptions with one integrated platform.

Read more about Edworking

Users also considered
Happeo logo

Happeo

An exclusive G Suite integrated Intranet & social platform

visit website
Happeo is an intranet software focused on improving internal communications. It integrates exclusively with G Suite and help employees communicate, connect and collaborate more efficiently thanks to its social networking aspect, Google team collaboration features and its people search function.

Read more about Happeo

Users also considered
OnBoard logo

OnBoard

Prepare faster, decide sooner with one secure board record

visit website
OnBoard is a leading board management software trusted by 6,000+ organizations. Experience the difference—start your free trial today.

Read more about OnBoard

Users also considered
Bordio logo

Bordio

Work management platform for organizing projects and tasks

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Bordio redefines team productivity. It's a new work management app with integrated task management, project planning, and real-time collaboration tools. It's an all-in-one solution for organizing daily tasks, scheduling meetings directly, and managing team workloads without switching to other tools.

Read more about Bordio

Users also considered
Jive logo

Jive

Interactive intranet and collaboration hub for business.

learn more
Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure out-of-the-box solution for company communications, collaboration, knowledge-sharing, with an engaging user experience that drives adoption and productivity.

Read more about Jive

Users also considered
Naaloo logo

Naaloo

Cloud-based SME and human resources software

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Naaloo allows SMEs to centralize and automate their HR management in a simple way, saving a lot of time and costs.

Read more about Naaloo

Users also considered
Missive logo

Missive

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Read more about Missive

Users also considered
Avaza logo

Avaza

All-in-one, client-focused project management for teams.

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Improve internal communication with centralized discussions, real-time updates, and shared task visibility—keeping teams aligned and informed.

Read more about Avaza

Users also considered
Pumble logo

Pumble

Communication and collaboration management application

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An internal software for 1-on-1 or group communication via channels or group chats. Let others know when you're available by setting a status, save and pin important announcements, format your message to ensure clear communication, and set smart notifications for distraction-free work. Unlimited mes

Read more about Pumble

Users also considered
Miro logo

Miro

Miro is a visual workspace for innovation

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Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together.

Read more about Miro

Users also considered
Callbox logo

Callbox

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Read more about Callbox

Users also considered
Mattermost logo

Mattermost

Open source workplace messaging for web, PCs & phones

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Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file sharing, multiple languages, & more

Read more about Mattermost

Users also considered
UCx logo

UCx

All-in-one calling, IM and video meetings

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UCx with Webex transforms the way employees work with a single, simple to use communication and collaboration app for calling, messaging and meeting with anyone, anywhere on any device. It includes secure HD video, messaging, file sharing, whiteboarding built-in call control functionality and more.

Read more about UCx

Users also considered
Zulip logo

Zulip

Open source team chat software

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Enterprise open-source team chat, on-prem and in the cloud. Zulip is the only modern team chat app that is designed for both live and asynchronous conversations.

Read more about Zulip

Users also considered
Talkspirit logo

Talkspirit

#1 software for collaboration and team communications

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Talkspirit is the #1 solution for internal communications. It brings all your employees together in a secure online space, wherever they are, even those without an email address. Available in 8 languages. Easy to use. On any device. Free trial. Free plan. Paid plans from 4€ / month per user.

Read more about Talkspirit

Users also considered
Trello logo

Trello

Visual collaboration tool for shared project perspectives

learn more
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Zoom Workplace logo

Zoom Workplace

Zoom is an all-in-one collaboration platform

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With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
Polymail logo

Polymail

Email management software to streamline productivity

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Polymail is an email management software designed to help businesses improve productivity using contact profiles, follow-up reminders, comments, mentions, email tracking, and other functionalities. Organizations can send automated multi-stage campaigns to prospects, identify qualified leads and track engagement metrics including the number of opens, clicks, downloads, and replies.

Read more about Polymail

Users also considered
LobbySpace logo

LobbySpace

Digital Signage Software made in Germany

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Employee TV for companies with non-desk workers. LobbySpace delivers hardware, software and support in one package: GDPR-compliant, hosted in Germany, live in 5 days. Internal communications for production, warehouse and retail. Managed Digital Signage Players included.

Read more about LobbySpace

Users also considered
MiVoice Business Solution logo

MiVoice Business Solution

AI-powered communications solutions for all industries

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MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

Read more about MiVoice Business Solution

Users also considered
TextUs logo

TextUs

SMS platform for sales, recruiting & customer service teams

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TextUs is a business-class text messaging platform specifically for inside sales, recruiting & customer service teams, with desktop texting and CRM integration

Read more about TextUs

Users also considered
Zello logo

Zello

Team communication platform for field agents and dispatchers

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Zello is an integrated transportation dispatch solution that helps businesses in hospitality, manufacturing, construction, and other industries streamline communication between field agents and dispatchers. It enables enterprises to store received messages in a centralized database.

Read more about Zello

Users also considered
Workvivo logo

Workvivo

Employee experience platform

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Workvivo is an employee experience platform (EXP) that simplifies internal communication and drives engagement.

Read more about Workvivo

Users also considered
eXo Platform logo

eXo Platform

Digital Workplace Software

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Connect, align and engage your teams with eXo Platform’s social capabilities that include activity streams, instant messaging, spaces and more.

Read more about eXo Platform

Users also considered
Enterprise Operating System logo

Enterprise Operating System

Business intelligence and project management software

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Enterprise Operating System is a cloud-based businesses intelligence and analytics suite of solutions that helps businesses collect real-time data from multiple sources and gain actionable insights into operations of various departments.

Read more about Enterprise Operating System

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Key features for Internal Communications software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Access Controls/Permissions: Reviewers appreciate the ability to set specific user access levels, manage user group permissions, and control content visibility efficiently. 93% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users value customizable notifications, real-time alerts, and multi-channel delivery to stay informed and responsive to important updates. 93% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Reviewers highlight seamless direct messaging, group chats, and the ability to use emojis and edit messages for effective team communication. 93% of reviewers rated this feature as important or highly important.
  • Activity/News Feed: Users enjoy staying updated with real-time news feeds, customizable content streams, and the ability to interact with posts for enhanced engagement. 92% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Reviewers find real-time chat crucial for instant communication, quick problem-solving, and efficient collaboration, especially for remote teams. 90% of reviewers rated this feature as important or highly important.
  • File Sharing: Users appreciate easy file sharing, secure document management, and the ability to attach and share files quickly in various formats. 86% of reviewers rated this feature as important or highly important.