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Top Rated Knowledge Management Software with Virtual assistant - Page 2

Last updated: June 2026

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51 software options

Klart AI logo

Virtual assistant software

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Klart AI is an advanced AI assistant for enhanced collaboration. It integrates with leading platforms and databases, ensuring GDPR compliance, seamless communication, and adaptable scalability.

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Serviceware Knowledge logo

Knowledge management platform

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SABIO is a cloud knowledge management software designed to provide your company with the technology to search, find and manage knowledge quickly & easily

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Deepser logo

IT service desk, CRM, and asset management software

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Shared database of technical manuals, procedures, guides and FAQs. Stay in control of shared information and create KBs, also in different languages. Allow faster training of employees and improve productivity. Increase self-resolution of tickets thanks to tags and keywords.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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Lessonflow logo

AI-powered lessons learned management system

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Lessonflow is an AI-assisted lessons learned management system that helps organizations capture, review, and reuse knowledge across projects. Semantic search, AI drafting, and clustering reveal patterns, reduce repeat mistakes, and improve performance.

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Atomicwork logo

Building the AI workforce for IT.

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Atomicwork is the AI workforce platform for modern IT teams. Deploy and govern AI coworkers across IT, HR, Finance, and Legal with full ITSM and ESM capabilities, 100+ integrations, and enterprise-grade security built in.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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SmartITSM logo

Cloud-based IT service management and help desk software

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SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

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Thought Industries logo

Leading Customer Learning & Intelligence Platform

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Consolidate your knowledge base into a single, comprehensive solution where you can train, onboard, and certify customers; bringing documentation and training management together. Create, manage, and distribute content across the customer lifecycle to ensure adoption, retention, and advocacy.

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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SysAid logo

AI-enabled ITSM platform for businesses of all sizes

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SysAid is an ITSM software platform that enhances IT service management with AI chatbots, workflow automation, and asset management.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Schoox logo

Intelligent Learning & Growth Platform for frontlines.

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Centralize operational knowledge, training content, SOPs, resources, and best practices for frontline teams.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best practices.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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AdamX logo
(0)

One AI platform to train, assist, engage, and forecast.

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AdamX centralizes your company's knowledge and makes it instantly accessible to every employee through an AI copilot. Instead of searching through scattered documents, folders, and manuals, your team gets accurate, grounded answers in seconds — pulled directly from your approved knowledge base. Supp

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Akio.CX logo
(0)

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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ActionSync logo
(0)

Unify Data, Simplify Search & Empower Actions

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ActionSync is an enterprise search AI platform that connects and understands enterprise data, to generate trusted answers grounded in company knowledge. It provides a centralized search interface to access information across connected applications, enabling users to create document collections, connect databases, and retrieve insights from Excel files and databases. ActionSync also offers personalized search results, AI-enabled search capabilities, and the ability to summarize documents.

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Scientio logo
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Research and documentation platform

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Scientio is a knowledge management platform that allows users to create interactive knowledge bases by uploading text, PDFs, images, or referencing web pages. The software automatically extracts topics, builds knowledge graphs, and provides a chat interface for querying source data while ensuring responses derive only from uploaded materials. Users can share knowledge bases publicly or keep them private, with integration capabilities for AI systems through a Model Context Protocol server.

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Typinator logo

The fast and private text expander

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Native text expander for macOS and iOS. System-wide expansion in every app, no browser extension needed. Local storage by default, ISO 27001 certified, GDPR-compatible. Trusted by 100,000+ users and teams.

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Dokky Suite logo
(0)

Self-hosted Publishing Suite: Native PDF Engine & AI Forums.

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Powerful PHP Suite for Document Lifecycle Management. Featuring Dokky Publisher (Native PDF engine), ISO-compliant versioning, AI-integrated Forums, and Private Group Workspaces with Live Chat. Secure, decentralized via IPFS or Torrent Protocol, and 100% subscription-free. Total digital sovereignty.

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