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BigContacts
5
97
4
88
3
15
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple CRM, Email & Contact Management Software
Table of Contents
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BigContacts - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
BigContacts overview
What is BigContacts?
BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!
BigContacts’s user interface
BigContacts review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.2
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about BigContacts?
Reviewers indicate BigContacts is easy to use, affordable, and helps them organize contacts, track communication, and manage tasks efficiently. They find the user interface intuitive and appreciate customization options, email integration, and features for client management and contact tracking. They value the ability to access information from anywhere and note it suits both small and growing teams.
Some say customer support is responsive and helpful, though others report occasional issues with duplicate contacts, merging records, and glitches. They mention limitations in advanced features, group emailing, and task scheduling, but feel the overall functionality meets their daily business needs.
Select to learn more
Who uses BigContacts?
Based on 205 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
BigContacts's key features
Most critical features, based on insights from BigContacts users:
All BigContacts features
Features rating:
BigContacts alternatives
BigContacts
Starting from
9.99
/user
Per month
EngageBay CRM
Starting from
14.99
/user
Per month
Mailchimp
Starting from
13
Per month
ActiveCampaign
Starting from
15
Per month
BigContacts pricing
Pricing plans
Pricing details:
Free Plan
No pricing info
Contact vendor for more details
Enterprise
No pricing info
Features included:
- Unlimited Contact Capacity
- Unlimited Custom Fields
- Unlimited Email and Letter Templates
- Unlimited File Storage
- Unlimited Tags
User opinions about BigContacts price and value
Value for money rating:
Of 22 reviews that provide robust commentary on BigContacts's price and value, mention it in a positive light.
Most reviewers indicate BigContacts offers strong value for money, highlighting its affordability compared to other CRM solutions and the range of features included at lower price points. They say the product is cost-effective for small businesses and appreciate the ability to add users at a low cost. Some users report that it provides robust functionality and ease of use for a reasonable fee. However, a few reviewers feel the per-user cost can become high for larger teams, making it less attractive for organizations with many users.
, and
BigContacts integrations (10)
BigContacts customer support
What do users say about BigContacts customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of BigContacts customer support.
A significant portion of users praise BigContacts' customer support for being prompt, responsive, and consistently available.
Widespread user sentiment highlights the support team's competence, professionalism, and clear communication in English.
Frequently reported by users, the support team goes above and beyond, proactively reaching out and diligently resolving issues.
A large number of users appreciate the ease of contacting support and the helpful guidance provided during setup and troubleshooting.
Support options
Training options
BigContacts FAQs
Q. What level of support does BigContacts offer?
BigContacts offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum
