AccuLynx - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate AccuLynx's CRM capabilities for efficient customer communication via text and email, especially for handling warranty issues and repairs. They find it valuable for keeping detailed customer records, tracking job statuses, and managing pipelines and scheduling. Users report that the CRM's search functionality and milestone tracking are particularly helpful. However, some mention difficulties with saving leads on mobile devices and the need for more time to set up reminders and task management capabilities. Of the 13 AccuLynx users who gave detailed accounts of their use of CRM, 100% rated this feature as important or highly important.

Reviewers indicate that AccuLynx's Quotes/Estimates capabilities streamline the quoting process, allowing for quick and professional-looking estimates. They appreciate the integration with suppliers like SRS and EagleView for real-time pricing and measurements. Users find the templates helpful but note that setting them up can be challenging. Some reviewers mention the lack of basic sales tax functionality and the need for more customization options. Despite these issues, they value the ease of emailing and tracking quotes. Of the 36 AccuLynx users who gave detailed accounts of their use of Quotes/Estimates, 92% rated this feature as important or highly important.

Users report that AccuLynx's Billing & Invoicing capabilities save time by converting signed estimates into invoices and sending payment requests directly to customers. They appreciate the integration with QuickBooks, although some find it confusing and not fully reliable. Reviewers like the ability to manage accounts receivable and track sales and collections within the software. However, some mention that the invoicing process can be cumbersome and that emails sometimes fail to reach recipients. Of the 26 AccuLynx users who gave detailed accounts of their use of Billing & Invoicing, 88% rated this feature as important or highly important.

Reviewers highlight AccuLynx's Photo Capture capabilities for storing and organizing photos for insurance claims and customer documentation. They find it easy to upload photos directly to job files and appreciate the ability to create photo reports. Users mention that the app could improve by allowing more tags per photo and integrating with CompanyCam. Some note that uploading photos can be slow and that the app's functionality could be smoother. Overall, they find it helpful for documenting job progress. Of the 25 AccuLynx users who gave detailed accounts of their use of Photo Capture, 84% rated this feature as important or highly important.