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Builder Prime
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one construction management platform
Table of Contents
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Builder Prime - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Builder Prime overview
What is Builder Prime?
Builder Prime is a comprehensive business management software and CRM solution designed specifically for home improvement contractors. The platform seamlessly combines a robust set of features to streamline operations, enhance customer experiences, and drive business growth.
At the core of Builder Prime is a powerful CRM module that enables contractors to manage customers from lead to referral. Automated lead tracking and follow-ups ensure no leads fall through the cracks, while the conversations dashboard allows users to manage all communications in one centralized location. The platform also offers advanced SMS marketing automation capabilities, allowing contractors to engage customers through personalized or automated text messages.
Builder Prime's sales and estimating tools empower contractors to craft professional, branded estimates on-site complete with digital signatures. The software's job costing features calculate precise job costs in real-time as estimates are being created. The production management module provides GPS-based time tracking, work order management, subcontractor coordination, and production scheduling, giving contractors full visibility and control over their operations. Integrated payments processing, including electronic invoicing and zero-fee credit card payments, streamline the financial aspects of the business. Detailed reporting with automatic tracking of key metrics helps contractors make data-driven decisions to grow their companies. Builder Prime seamlessly integrates with a wide range of popular home improvement software, allowing contractors to consolidate their technology stack.
Key benefits of using Builder Prime
Starting price
Alternatives
Builder Prime’s user interface
Builder Prime pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.6
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Builder Prime?
Users think Builder Prime is easy to use and helps consolidate multiple tasks into one platform, making daily operations smoother and more professional. They report that initial setup can be confusing and some integrations are less than ideal, but overall find it user-friendly and efficient for project management. Some mention occasional slow loading and limited customization options.
Reviewers appreciate the responsive customer support, saying their questions are answered quickly and assistance is always available. They feel automation features save time on follow-ups and reminders, though some wish for more flexibility in task automation and personalized workflows.
Select to learn more
Who uses Builder Prime?
Based on 86 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Builder Prime's key features
Most critical features, based on insights from Builder Prime users:
All Builder Prime features
Features rating:
Builder Prime awards
Builder Prime alternatives
Builder Prime
Starting from
No pricing info
AccuLynx
Starting from
No pricing info
Smartsheet
Starting from
9
Per month
Quickbase
Starting from
35
Per month
Builder Prime pricing
Pricing plans
Pricing details:
Growth
No pricing info
Multiply
No pricing info
User opinions about Builder Prime price and value
Value for money rating:
To see what individual users think of Builder Prime's price and value, check out the review snippets below.
Ashley O.
Owner
John K.
Owner
Builder Prime integrations (13)
Integrations rated by users
We looked at 86 user reviews to identify which products are mentioned as Builder Prime integrations and how users feel about them.
Integration rating: 5.0 (8)
“Photos are a huge thing needed for us. Before work and after work photos. Having them linked to builderprime is a breeze when we have 31 offices in 19 states. A lot is happening. ”
“Company Cam syncs seamlessly with our projects - allowing for very clear before, during and after pictures with accurate information recorded.”
“effortless picture taking and organization by multiple users in both the field and office”
Tyler W.
Co-owner, Arizona GM, salesman
Integration rating: 4.6 (7)
“the ability to process estimates and invoices from within the CRM and have it communicate with QB makes our Admin team's life much easier.”
Jennifer S.
Co-Founder
Integration rating: 4.8 (6)
“From sales meetings, to appointments and even production team scheduling - our team is always aware of where everyone else is located. This feature is a must for a team of any size. ”
Jennifer S.
Co-Founder
Integration rating: 4.4 (5)
“All of our web leads come through Zapier. So it's easy for them to be added into Builder Prime automatically.”
Brandon M.
General Manager
Integration rating: 4.0 (2)
“Better tracking of customer interactions – every call or message is logged automatically. Faster response times – teams can follow up right from the CRM without switching tools. Improved customer experience – agents have context from past conversat”
Ara D.
Administrative Assistant
Integration rating: 5.0 (7)
Integration rating: 5.0 (4)
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Builder Prime customer support
What do users say about Builder Prime customer support?
Customer support rating:
We analyzed 20 verified user reviews to identify positive and negative aspects of Builder Prime customer support.
A large number of users highlight Builder Prime's customer support as highly responsive and effective in resolving issues quickly.
Frequently reported by users, support staff are described as friendly, knowledgeable, and available through convenient channels like Zoom.
Support options
Training options
To see what individual users say about Builder Prime's customer support, check out the review snippets below.
“Customer service via zoom was phenomenal, their IT tech walked me through my issues and was very polite, also helped me learn to connect my headset via Bluetooth on zoom.”
Kyler C.
Sales
“Since we have this software the general operation of our company has improved. And every time we have question or some problem, customer service immidiatly reply.”
Josefina G.
CEO
“I've had the best support experience with builder prime, basically 24/7 access to help without having to call a 1-800 number.”
Travis T.
Owner
Builder Prime FAQs
Builder Prime has the following pricing plans:
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Builder Prime?
Builder Prime has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Builder Prime support?
Builder Prime supports the following languages:
English
Q. Does Builder Prime support mobile devices?
Builder Prime supports the following devices:
Android, iPad, iPhone
Q. Does Builder Prime offer an API?
Yes, Builder Prime has an API available for use.
Q. What other apps does Builder Prime integrate with?
Builder Prime integrates with the following applications:
EagleView, Microsoft Outlook, Aircall, Hover, Zapier, QuickBooks Online Advanced, RingCX, Gmail, CompanyCam, Xodo Sign, QuickBooks Online, Google Calendar, Blazeo
Q. What level of support does Builder Prime offer?
Builder Prime offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), Knowledge Base
