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800.com
5
260
4
41
3
13
2
3
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Telephony tool for searching & activating toll-free numbers
Table of Contents
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800.com - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
800.com overview
Based on 322 verified user reviews
What is 800.com?
800.com is a call tracking program offering key features such as Caller ID, call routing, and alerts/notifications, among others.
Who uses 800.com?
Reviews for 800.com come from a wide variety of industries, including construction (7% of reviewers), financial services (5%), and hospital & health care (4%). The most frequent use case for 800.com cited by reviewers is business phone systems (57% of reviewers).
What do users say about 800.com pricing?
Most users consider 800.com to offer affordable, competitive pricing compared to other providers. Most reviewers indicate the features and value justify the cost. Some reviewers feel the service could be less expensive, but still worthwhile.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Call Management
Vanity Numbers
Text Messaging
800.com’s user interface
800.com pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about 800.com?
800.com is a call tracking program offering key features such as Caller ID, call routing, and alerts/notifications, among others.
Select to learn more
Who uses 800.com?
Based on 322 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
800.com's key features
Most critical features, based on insights from 800.com users:
All 800.com features
Features rating:
800.com alternatives
800.com
Starting from
23
Per month
Ringover
Starting from
29
/user
Per month
Nextiva
Starting from
25
/user
Per month
RingEX
Starting from
30
/user
Per month
800.com pricing
Pricing plans
Pricing details:
User opinions about 800.com price and value
Value for money rating:
Of 36 reviews that provide robust commentary on 800.com's price and value, mention it in a positive light.
Most users consider 800.com to offer affordable and competitive pricing, especially compared to traditional 800 number providers and other solutions. Most reviewers indicate that the platform provides a good range of features and functionalities at a reasonable cost, making it a practical choice for small businesses and those looking to scale. Most users appreciate the ease of setup and the value received for the price paid. Some reviewers feel the service could be less expensive, with a few saying the pricing is a little high, but they still find it worthwhile for the benefits provided.
, and
800.com integrations (5)
Integrations rated by users
We looked at 322 user reviews to identify which products are mentioned as 800.com integrations and how users feel about them.
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Phone calls wouldn't sync to deal only the contact which created issues in our system.”
Brian M.
Founder
Other top integrations
800.com customer support
What do users say about 800.com customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of 800.com customer support.
Widespread user sentiment highlights customer service as helpful, responsive, and easy to reach for setup and troubleshooting.
Frequently reported by users, support staff go above and beyond to resolve issues and provide clear, professional guidance.
Common user feedback praises fast response times and friendly assistance, making problem-solving smooth and stress-free.
A minority of users report slow or unresponsive support, especially during number transfers, with limited contact options.
Support options
To see what individual users say about 800.com's customer support, check out the review snippets below.
“The customer service is excellent. If you reach out with a question, they often answer within hours, and with pointed details. Plus, the services are at great values for small-business owners.”
Arziki P.
CEO
“What we liked the most about 800.com was how simple it was to set up, how helpful the customer service team was, and how easy everything was to understand in regards to solving our problem when we needed to purchase a new 1-888 number that suited our small business.”
Nazareth S.
Chief Operations Officer
“When we needed to transfer a number, it took over 30 days and support was unresponsive with no phone option.”
Amitai S.
Owner
“The main downsides of 800.com are that the pricing can feel a bit high for small businesses, some advanced features take time to learn, and international options are limited compared to larger VoIP providers.”
Nina V.
CMO
800.com FAQs
800.com is a telephone and call tracking software designed to help businesses of all sizes search and activate toll free and vanity numbers in compliance with FCC regulations. It enables employees to view name and phone number of callers and identify forwarded calls using an integrated caller ID feature. It offers a host of features including analytics, sequential or simultaneous call forwarding, voicemail transcriptions, automated alerts, call screening, data archiving, and more. 800.com allows users to receive notifications for voice messages via email or SMS and configure settings to attach voice messages to an email. The platform also offers a call forwarding functionality, which enables employees to automatically redirect incoming calls to a designated phone number. Administrators can use the application to reject and block incoming calls from spammers, generate custom reports, and organize voicemails on a unified platform. It also helps organizations record calls for information retrieval and training purposes and store them in a centralized repository.
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