App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

SimpleTexting Logo
SimpleTexting
4.7
(238)

Write a review

Simple yet powerful SMS marketing platform for everyone

visit website

(12)

SimpleTexting Pricing, Features, Reviews and Alternatives

SimpleTexting product overview

Price starts from

29

Per month

Usage Based

What is SimpleTexting?

SimpleTexting is the leading web-based platform for providing 1-on-1 customer service and sending mass text message campaigns. Whether you need to share emergency alerts with team members or inform your customers about your latest promotion, SimpleTexting provides you the tools to make your message heard.

Key benefits of using SimpleTexting

  • Customers can opt-in to text messages right from an organization's website by embedding one of the simple web forms onto the site.

  • SimpleTexting allows users to attach images such as coupons or photos to any SMS, helping messages stand out to customers.

  • Users are able to track how many times their links have been clicked on, and view analytics to monitor performance.

  • Users can set up triggers, or "sub-keywords", to automatically respond to common queries and requests for information.

  • Organizations can integrate the solution's features into other applications with SimpleTexting’s API for configuring campaign settings from a separate platform.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    Knowledge Base
    Email/Help Desk
    Phone Support
    FAQs/Forum

    Training options

    Documentation
    Live Online
    Videos
    Webinars

    SimpleTexting pricing information

    Value for money

    4.5

    /5

    238

    Starting from

    29

    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    SimpleTexting features

    Functionality

    4.5

    /5

    238

    Total features

    52

    3 categories

    Most valued features by users

    Reporting/Analytics
    API
    Third Party Integrations
    Campaign Management
    Reporting & Statistics
    Data Import/Export
    Customizable Templates
    Campaign Analytics

    Functionality contenders

    SimpleTexting users reviews

    Overall Rating

    4.7

    /5

    238

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.06/10
    Rating distribution

    5

    4

    3

    2

    1

    185

    43

    6

    0

    4

    Pros
    This texting platform has been super easy to use and support has been super helpful when I've had a question outside of their great training videos.
    I like everything about SimpleTexting. The pricing was the best I found, the customer service has been outstanding, and it's very intuitive and easy to use.
    The customer support is Awesome. Having support at a click of a button is very helpful in times of need.
    Cons
    The biggest challenge is not being able to assign multiple people to a billing role. This is frustrating and silly as only one person has access to receipts, billing information.
    The only issue I have is viewing incoming messages on the Dashboard. It is a little confusing because the messages are among messages that haven't been delivered.
    We were confused on the package pricing which caused us to overuse our allotted texts.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Ryan G.

    President

    Marketing and Advertising, self-employed

    Review source

    Overall Rating

    Good Product and Customer Support

    Reviewed 2 years ago

    Transcript

    Ryan G.: My name is Ryan, I'm founder and owner. I'd give SimpleText a five out of five rating. And if...

    KH
    AvatarImg

    Keenan H.

    CEO

    Media Production, self-employed

    Review source

    Overall Rating

    Simple Texting Review

    Reviewed 3 years ago

    Transcript

    Keenan: Hi, I am Keenan. I am the owner of a financial media company, and I have been using SimpleTexting...

    AvatarImg
    AvatarImg

    Eric L.

    51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    SimpleTexting Integrates with our ATS for easy candidate communication

    Reviewed 5 years ago
    Pros

    We use our SimpleTexting subscription with our ATS system, BrightMove. This is something we had integrated to easily text candidates directly from the ATS. It works great and send communications promptly once you hit send. Customer Service team is great for any issues you may have.

    Cons

    The pricing bundles for the amount of text messages. I really wish there was a 15,000 message option between the 7,500 and 25,000 text allotment.

    Vendor response

    We're so glad that SimpleTexting has helped you with your ATS, Eric! We do understand that your message needs will not always match up with our listed plans, especially when it falls between 7500 and 25000. That is why we're more than happy to create a custom plan for you! Please feel free to reach out to our customer support team to get that set up!

    LS
    AvatarImg

    Lauren S.

    Religious Institutions, 1-10 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great customer service!

    Reviewed 4 years ago

    So far, I love this software and I have already recommended it to other camping professionals who handle recruiting!

    Pros

    What I like about this software is that I am able to contact recruits without using my own telephone number. I am able to save their contacts to the app and message recruits the same way I would on my personal phone, but I am not crowding up my personal messages app with contacts that I barely know.

    Cons

    At first, when I was learning about the software in the free trial, I wasn't able to send as many messages as I was hoping (in order to see if the product fit what I actually did on a daily basis). However, I contacted customer support and they were more than happy to help me out so that I could communicate how I needed.

    Vendor response

    Thanks for this review, Lauren! We're really glad you've been able to keep your personal phone and contact info private by using SimpleTexting for your recruiting-related communication. :D Also, thanks for the feedback regarding the trial! As you know, we do provide 50 free messaging credits on our 2-week free trial, but we're always happy to talk through what makes the most sense for each individual user. :) Please don't hesitate to reach out to us if there's anything else we can do for you!

    BB
    AvatarImg

    Blake B.

    Automotive, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Decent Platform, Glitchy at Times, Lacking Customer Service

    Reviewed 3 years ago

    Decent platform, but the software and customer service needs to be improved.

    Pros

    1 on 1 conversations with customers are easy to initiate.

    Cons

    Very difficult to send images. The software would not allow us to upload images on an Android or Apple device. I tried multiple times to find a solution from SimpleTexting about the issue, and customer service always gave me the run-around and acted like it wasn't a problem.

    Vendor response

    Hello Blake! Thanks for bringing this out to us. Many of our users are happily sending images to their contacts using the mobile app. Please reach out to our support team through the live chat or phone, so we can troubleshoot and fix the problem.

    HR
    AvatarImg

    Hattie R.

    Construction, 201-500 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Communication with Employees

    Reviewed 3 years ago

    In our construction business we have employees in several states on multiple jobsites and we needed a communication tool for our crew members in the field that don't have company assigned emails. SimpleTexting has been an effective tool to get this job done! We implemented this last fall as a way to highlight crews and projects with the occasional employment related text message. When COVID-19 hit,...

    Pros

    Easy to use, can schedule multiple messages ahead of time.

    Cons

    I don't think there is anything on SimpleTexting's side. Some phone service providers have issues with the photos sent through MMS messages.

    JC
    AvatarImg

    Javier C.

    Internet, 11-50 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    By FAR the BEST texting service on the market !

    Reviewed 6 years ago

    I dramatically improved my conversion rate for my radio customer acquisition campaigns.

    Pros

    Auto-responders - folks that text your short-code can be automatically enrolled in a marketing drip campaign or an ongoing content marketing campaign. We found that service to improve our app install ration by 40%. Scale up - you can start with a low plan and just upgrade as you start using the service more. Once you're at the top, you're only paying /text! Cost - Costs are very reasonable and super...

    Cons

    No timestamp - Biggest con is that they don't have a timestamp when people subscribe; they just tell you when the date is. Not having the time makes it harder to optimize marketing campaigns. Filtering - trying to navigate the lists and autodrip can be tricky because most pages don't have filtering or sorting functionality. You have to skim through the page looking for the list that you want No "duplicate" feature - When trying to recreate an autoresponder campaign, you have to enter ever message in one at a time, which is time-consuming. A/B Testing - This is more of a WISH than a CON since I don't think any service offers this - would be great if they would let users A/B test different text messages to see which ones produced more engagement - like email subject line tests.

    Vendor response

    Thanks Javier for taking a few minutes to leave some comments and feedback! We always get excited when customers see such a benefit from using text messaging. With regard to your wish list, we're really focused on listening to our customers and delivering improvements wherever possible. Timestamps will be added to all list exports in the coming days, we think filtering, A/B testing and duplication are all great ideas and are on our roadmap so keep an eye out for these in the future.

    SimpleTexting FAQs

    Q. What type of pricing plans does SimpleTexting offer?

    SimpleTexting has the following pricing plans:
    Starting from: $29.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of SimpleTexting?

    SimpleTexting has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    See alternatives

    Q. What languages does SimpleTexting support?

    SimpleTexting supports the following languages:
    English

    See alternatives

    Q. Does SimpleTexting support mobile devices?

    SimpleTexting supports the following devices:
    Android, iPad, iPhone

    See alternatives

    Q. Does SimpleTexting offer an API?

    Yes, SimpleTexting has an API available for use.

    See alternatives

    Q. What other apps does SimpleTexting integrate with?

    SimpleTexting integrates with the following applications:
    Zapier, Twitter/X, Meta for Business, Google Calendar, Mailchimp

    See alternatives

    Q. What level of support does SimpleTexting offer?

    SimpleTexting offers the following support options:
    Chat, Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum

    See alternatives

    Related categories