SimpleTexting Pricing, Features, Reviews & Comparison of Alternatives

SimpleTexting

Simple yet powerful SMS marketing platform for everyone

4.76/5 (213 reviews)

SimpleTexting overview

What is SimpleTexting?

SimpleTexting is the leading web-based platform for providing 1-on-1 customer service and sending mass text message campaigns. Whether you need to share emergency alerts with team members or inform your customers about your latest promotion, SimpleTexting provides you the tools to make your message heard.

One of the most trusted SMS marketing services, SimpleTexting's clients include Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, schools, and more.

From business texting to bulk texts, SimpleTexting is designed to be your all-in-one texting platform. Their suite of features include segments, autoresponders, scheduled texts, data collection, text-to-win contests, polls and more. Include photos, GIFs, videos, coupons or even PDFs in your messages using MMS. The easy-to-use inbox allows you to see replies and respond to questions or requests.

Use all of these features with a 6-digit short code or use your existing phone number. With SimpleTexting, you can text-enable your current 10-digit number or even register a new local number. And with the SimpleTexting app, you can stay on top of your marketing efforts no matter where you are. It's now available for iOS and Android.
simpletexting.com

Pricing

Starting from
$25/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
SimpleTexting screenshot: Get a quick overview of your account including messages sent, inbox messages and quick access to all features.  Why Text Marketing? | SimpleTexting AcademySimpleTexting screenshot: Reach your entire audience at once with bulk messages, or send campaigns to specific lists of subscribers.SimpleTexting screenshot: Include photos or short videos in your messages using MMS (Multimedia Messaging Service). Plus, with MMS you can send up to 1,600 characters! SimpleTexting screenshot: Send your messages immediately or schedule them for a future date.SimpleTexting screenshot: Our easy-to-use inbox lets carry on the conversation with two-way messaging. Responding to questions and requests in a breeze.SimpleTexting screenshot: Save your frequently sent messages as templates and reuse them with the click of a button.SimpleTexting screenshot: Do more with built-in apps and integrations. Collect subscriber information, host contests, create sign-up forms and sync with Mailchimp in just a few clicks!SimpleTexting screenshot: Set up autoresponders that send out minutes, days, weeks or even months after people join your list.SimpleTexting screenshot: Building your audience is easy with keywords. Create a custom word or phrase that people can text to your number to sign up for messages. Create a message that gets delivered instantly when someones joins your list.SimpleTexting screenshot: Send highly targeted messages using our segments feature. Create groups of subscribers based on opt-in date, source, zip code, or custom criteria. SimpleTexting screenshot: Send highly targeted messages using our segments feature. Create groups of subscribers based on opt-in date, source, zip code, or custom criteria. SimpleTexting screenshot: SimpleTexting is available on the App Store and Google Play. Now you can manage your text marketing efforts from anywhere.SimpleTexting Demo (Beginner)SimpleTexting Demo (Intermediate)

SimpleTexting user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.7
  4.9
Shelby Roth

Software has everything we need!

Used daily for less than 6 months
Reviewed 2020-05-29
Review Source: Capterra

We've really loved being able to build our SMS list and SimpleTexting has been easy to use.

Pros
We had tried three options simultaneously and picked SimpleTexting because it has so many integrations that are easy to use. We are able to do giveaway contests, collect data, it integrates with our email software - really, they are the pros and have figured out what most clients need from the start.

Cons
There's nothing that I dislike thus far. It is slightly more expensive than other options, but right now it's worth it for all of the integrations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jen Neihart

Reliable texting service. Great that customers can text our landline!

Used daily for 6-12 months
Reviewed 2020-05-04
Review Source: Capterra

Overall, this is a great product. The last text service we used didn't always get the messages sent and we knew this because we were sending them to employees with our company's cell phones. We use this a lot to communicate directly with customers and staff, not as much as a marketing/mailing list/keyword tools...yet!

Pros
We loved that we were able to set this up with our existing business landline. We can schedule messages to go out and set-up mailing lists. We can set-up as many users as we'd like as well. It's nice that we can save the customers' information within the software as well for ease of use.

Cons
I wish it had better group texting or group texting at all. We use this to text employees a lot and have to set it up as a "campaign " and they cannot see the other responses. I wish it had a built in afterhours reply. I know there's a way to set it up with another app, but we don't have it and I haven't messed with it. Pictures coming INTO our line take a very long time to receive, hours in most cases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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TRACY GREER

Cohesive with our company

Used daily for less than 6 months
Reviewed 2021-01-13
Review Source: Capterra

Pros
I like that we can use this software with our current number to receive and send texts showing our company number.

Cons
It kept blocking our texts saying we reached our limit. There were no further details until we reached out that this was taking place to stop potential spam.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Blake Baumer

Decent Platform, Glitchy at Times, Lacking Customer Service

Used daily for 6-12 months
Reviewed 2021-01-26
Review Source: Capterra

Decent platform, but the software and customer service needs to be improved.

Pros
1 on 1 conversations with customers are easy to initiate.

Cons
Very difficult to send images. The software would not allow us to upload images on an Android or Apple device. I tried multiple times to find a solution from SimpleTexting about the issue, and customer service always gave me the run-around and acted like it wasn't a problem.

Response from SimpleTexting


Hello Blake! Thanks for bringing this out to us. Many of our users are happily sending images to their contacts using the mobile app. Please reach out to our support team through the live chat or phone, so we can troubleshoot and fix the problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Ashley Shepherd

Ability to contact clients/prospects with ease

Used daily for less than 6 months
Reviewed 2020-11-17
Review Source: Capterra

Simpletexting helps me get with the times - SMS Marketing is the new thing to capture prospects attention. Hands down the easiest, most effective SMS tool - I use it daily and love it!

Pros
It is very easy to set up your lists of people (clients, prospects, certain funnels, etc) It is very user friendly overall - everything is clear and makes sense. You get an app on your phone that you can check any incoming msgs from if you need to. You get your own phone number - great for businesses who are trying to implement SMS marketing! Autoresponders - when someone subscribes to your list, they automatically get a certain text message. Honestly, everything I wanted is in SimpleTexting.

Cons
I went over my text limit - while I'm fine with the overuse charge, I think it would be helpful if they contacted you to say "hey, you're over your limit - we could easily bump you up to this tier which would save you $x overall" Other than that, no issues with it.

Response from SimpleTexting


Hey Ashley! Thanks for your great feedback. We are delighted to hear from customers like you that SimpleTexting is the easiest, most effective SMS and that everything you wanted in SMS Marketing is in the platform. We are constantly improving our product, and we will pass your feedback regarding overage notification to our development team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SimpleTexting pricing

Starting from
$25/month
Pricing options
Subscription
Free trial
View Pricing Plans

Pricing example for SMS and text marketing services within the United States.

We also offer ANNUAL PLANS which include a 25% discount and access to all messages up front.

500 Messages: $25 /month + 4.5 c / additional msg

1,000 Messages: $45 /month + 4.5 c / additional msg

2,000 Messages: $75 /month + 3.5 c / additional msg

3,000 Messages: $95 /month + 3.0 c / additional msg

7,500 Messages: $145 /month + 2.0 c / additional msg

25,000 Messages: $375 /month + 1.5 c / additional msg

50,000 Messages: $625 /month + 1.25 c / additional msg

50,000+ Messages: Contact SimpleTexting

SimpleTexting features

API
Campaign Management
Customizable Templates
Data Import/Export
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Social Media Integration
Third Party Integration

Activity Dashboard (446 other apps)
Automatic Notifications (241 other apps)
Campaign Analysis (343 other apps)
Campaign Planning (224 other apps)
Campaign Segmentation (232 other apps)
Content Management (321 other apps)
Customizable Branding (320 other apps)
Drag & Drop Interface (272 other apps)
Reporting & Statistics (439 other apps)
Template Management (226 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for SimpleTexting

Key features of SimpleTexting

  • Polling subscribers
  • MailChimp integration
  • Multiple user access
  • Triggers
  • Keywords & shortcodes
  • Import contacts
  • Text-to-win sweepstakes
  • Text-to-vote polling
  • Scheduled texts
  • Autoresponders
  • Tiny links
  • Image attachments
  • Geo-location
  • Threaded conversations
  • Group text from phone
  • Link tracking
  • See results with graphs, grids, and charts
  • Facebook and Twitter integration
  • API
  • Web forms
  • Reminders sync with Google Calendar
  • MMS Messaging
  • Segments
  • Data Collection and Custom Fields
View All Features

Benefits

Customers can opt-in to text messages right from an organization's website by embedding one of the simple web forms onto the site.

SimpleTexting allows users to attach images such as coupons or photos to any SMS, helping messages stand out to customers.

Users are able to track how many times their links have been clicked on, and view analytics to monitor performance.

Users can set up triggers, or "sub-keywords", to automatically respond to common queries and requests for information.

Organizations can integrate the solution's features into other applications with SimpleTexting’s API for configuring campaign settings from a separate platform.