CiviCRM Pricing Plan & Cost Guide

CiviCRM

Open source CRM for nonprofits, civic sector & advocacy orgs

4.22/5 (34 reviews)

CiviCRM Pricing

Starting from: $10.00/month

Pricing model: Subscription, Open Source

the basic plan is $10, the standard is $25, and the pro plan is $50 a month, with each one sequentially suited for larger organizations.

Competitors Pricing

ChamberMaster

Starting from: 149.00/month
Pricing model: Subscription

Agile Ticketing

Starting from: 500.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

GrowthZone

Starting from: 149.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Exware Association Management

Starting from: 6500.00
Pricing model: One Time License, Subscription

TrackerRMS

Starting from: 70.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

CiviCRM Pricing Reviews

Pros
  • CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition.Jonathan L.Read the full review
  • I would recommend with reserve. Still very useful, if you do not have the budget to opt for better services.Isabelle F.Read the full review
  • CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause.Jonathan L.Read the full review
Cons
  • I have had some trouble using the scheduled mailings feature. Once the mailing didn't go out at all.Jim D.Read the full review
  • It's built on soon-to-be deprecated software, so investing in its deployment might be a little risky.Verified ReviewerRead the full review
  • Sadly lacking documentation on creating extensions.Shirley D.Read the full review
90%
recommended this to a friend or a colleague

6 reviewers had the following to say about CiviCRM's pricing:

Eitan Stant

Great Value

Used daily for 6-12 months
Reviewed 2018-06-27
Review Source: Software Advice

Pros
Cost - our volunteer based organization is always looking for cheap solutions to complex problems. This coupled with ease of use makes a great software tool for non-profits.

Cons
Mass imports are painful to execute and time consuming. Existing reports are easy to replicate but custom reports are almost impossible without a consultant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Shirley Denton

High functionality at low costs

Used weekly for 2+ years
Reviewed 2017-07-26
Review Source: Software Advice

Very functional so long as you don't need something new

Pros
Cost -- our volunteer run organization could afford it (we pay for hosting which includes administrator and user coaching) Highly functional and generally very easy to use Very flexible with extensions that are much more advanced than found in cost-comparable products -- membership, events, etc. Very good API Ability to fully get all data out of it

Cons
Import of large quantities of data using supplied import procedures is painful at best. That said, a person who understands the database can bypass the worst of it -- however, we could do this, and the closest competing product priced itself out of our reach by an excessive import fee. While existing reports are easy to use, creating truly new ones is nearly impossible (need to create a new extension) Sadly lacking documentation on creating extensions

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Joshua Duarte

Gives a lot of basic features in a CRM tool

Reviewed 2015-02-25
Review Source: Software Advice

Pros
Best price, and meets a lot of needs out of the gate.

Cons
Lacks some advanced features, like advanced mailing list activities.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jonathan Lyons

Our go-to for Associations and others

Reviewed 2016-05-20
Review Source: GetApp

CiviCRM integrates CRM functions for associations, affiliation groups and others as an add-on for the top GPL content management systems WordPress, Joomla and Drupal. We have been installing and hosting CiviCRM for several years and it has become a standard part of our toolbox. It is especially strong on event registration and membership management. CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition. CiviContribute handles payments for memberships, donations and events. CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause. We have used CiviCRM for projects ranging from an international arts group to our son's Boy Scout troop. We have used it for camping registrations and conference registrations for thousands of users. The real gem, as in any CRM tool are the reporting tools. You can pull membership, attendance or other reports in minutes. Think of a data related question and get an answer quickly and simply.

Pros
Excellent event registration and membership management at a price that can't be equaled. Best of all, it works in and with our client's websites.

Cons
It's not an intuitive tool. You need to learn the logic of CiviCRM to get things done. It's not hard, but I wouldn't give it to a client without a few explanations and probably training.

Rating breakdown

Ease of use
Customer support

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Steve Kessler

Powerful Contact Management for Nonprofits

Reviewed 2015-05-14
Review Source: Software Advice

Pros
CiviCRM is open source. There is no cost in getting started if you have the expertise yourself. There is also an excellent Eco-system of vendors that install, upgrade, migrate, extend and support CiviCRM.

Cons
Because the product is open source is lacking some of the features that other CRMs have. That said there is a large library of extensions and material on the Internet to help you make CiviCRM do everything you want it to.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Bryan Flaherty

CiviCRM is highly adaptable and able to fit our non-standard use case

Reviewed 2016-05-11
Review Source: Software Advice

Pros
Very active and helpful community around the CiviCRM. Lots of free intergrations.

Cons
I think it would have been very difficult to get the full value out of CiviCRM without Back Office Thinking to guide us. There is a lot of add ons and extensions that would be tricky to navigate for people coming to the product without expertise. It may be easier out of the box for more standard deployments but our needs were sufficiently different that we really did need a guide.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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