User Friendly and very easy to customize. Great tech support that is very responsive to our needs.
Very impressed with big contacts, it is very easy to use and offers a lot of options and services for a very affordable price.
I like the comprehensive "dash board" look and feel of Big Contacts. The web based product is far superior to ACT! in ease of use, and ease of access by pc, blackberry, or a client's computer.
I don't want an I-Phone because AT&T's phone service is beyond unacceptable where I live and work. They have the worst phone coverage of any service in Northern California.
Minor complaint would be sometimes (not every time - maybe user error?) the Company Name would not appear in contact search.
Updating contacts when their information changes can be tricky because you must add another contact and then it can become confusing when trying to figure out which one is correct.