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BigContacts
5
97
4
88
3
15
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple CRM, Email & Contact Management Software
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BigContacts - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
BigContacts overview
What is BigContacts?
BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!
BigContacts’s user interface
BigContacts review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.2
Ease of use
4.4
Customer support
4.4
Reviews sentiment
What do users say about BigContacts?
Users say BigContacts is easy to use, affordable, and helps them organize and track contacts, tasks, and client communications efficiently. They find the interface intuitive, appreciate customization options, and like being able to manage emails, notes, and files in one place. Many highlight its usefulness for client management and team collaboration, especially for small businesses. They also mention responsive customer support and a good range of features for the price.
Some report issues with duplicate contacts, limited bulk editing, and occasional glitches or slowdowns. They note the need for better email tracking, improved merging functions, and more intuitive navigation in certain areas.
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Who uses BigContacts?
Based on 205 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
BigContacts's key features
Most critical features, based on insights from BigContacts users:
All BigContacts features
Features rating:
BigContacts alternatives
BigContacts pricing
Pricing plans
Pricing details:
User opinions about BigContacts price and value
Value for money rating:
Of 22 reviews that provide robust commentary on BigContacts's price and value, mention it in a positive light.
Most reviewers indicate that BigContacts offers strong value for money, highlighting its affordability, cost-effectiveness, and robust features typically found in more expensive CRM solutions. They appreciate the attractive pricing, the ability to add users at a low cost, and the inclusion of multiple accounts and quality functionalities at reasonable rates. Some users say the product is even available for free or at a bargain price. However, some reviewers feel that costs can add up for larger teams, making it less economical for companies needing many users.
, and
BigContacts integrations (10)
BigContacts customer support
What do users say about BigContacts customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of BigContacts customer support.
A large number of users highlight the prompt, responsive, and attentive customer support provided by BigContacts.
Widespread user sentiment praises the support team's competence, professionalism, and ability to resolve issues efficiently.
Frequently reported by users, customer service is based in the U.S., communicates clearly, and is easy to reach when needed.
Multiple users appreciate proactive outreach and helpful guidance during onboarding and problem resolution.
Support options
Training options
BigContacts FAQs
Q. What level of support does BigContacts offer?
BigContacts offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum













