App comparison
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XM for Customer Experience
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management (CXM) platform
Last updated: February 2026
XM for Customer Experience Alternatives & Competitors (2026)
Top 5 free alternatives
Formstack Forms
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Solution for collecting and managing data
0.8
Value for money
Starting price
0.6
Functionality
Support Audio/Images/Video
5/5
Electronic Signature
5/5
Collaboration Tools
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Paycor
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-on HR solution built to modernize people management
0.3
Value for money
No pricing info
Starting price
0.4
Functionality
Tax Calculation
5/5
Survey Builder
5/5
1099 Preparation
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Smartsheet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online work execution platform for businesses of all sizes
0.1
Value for money
Starting price
0.3
Functionality
SSL Security
5/5
Payroll Management
5/5
Multi-board
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
0.3
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Deel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
End-to-end global workforce platform.
0.2
Value for money
Starting price
0.2
Functionality
Employee Scheduling
5/5
Employee Self Service
5/5
Employee Engagement
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive form builder for data collection
0.3
Value for money
Starting price
0.1
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Text Fields
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Visme
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The all-in-one online presentation, infographic tool
0.2
Value for money
Starting price
0.3
Functionality
CAD Tools
5/5
Visual Analytics
5/5
Data Visualization
4.5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.3
Value for money
Starting price
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Value for money
Starting price
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
0.4
Value for money
No pricing info
Starting price
0.2
Functionality
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Most powerful, all-in-one solution for community engagement.
0.1
Value for money
Starting price
0.3
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer loyalty program management
0.5
Value for money
Starting price
0.4
Functionality
Advocate Management
N/A
Gift Card Management
N/A
Rewards Program
N/A
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Referral marketing software
0.3
Value for money
Starting price
Functionality
Affiliate Management
5/5
Social Promotion
5/5
Multi Level Marketing (MLM)
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Community activation, brand advocacy & growth amplification
0.3
Value for money
Starting price
0.2
Functionality
Nonprofit Advocacy
N/A
Community Management
N/A
Entry Fee Processing
N/A
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Loyalty and marketing, in-store and online.
0.3
Value for money
Starting price
0.5
Functionality
SMS Marketing
5/5
Campaign Scheduling
5/5
Campaign Management
4.8/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, self-serve product analytics.
0.3
Value for money
Starting price
0.1
Functionality
User Interaction Tracking
5/5
Customer Journey Mapping
5/5
Activity Dashboard
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
0.1
Value for money
Starting price
Functionality
Process/Workflow Automation
5/5
Alerts/Notifications
5/5
Survey/Poll Management
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
0.3
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
0.5
Value for money
Starting price
0.5
Functionality
SMS Messaging
5/5
Customer Engagement
5/5
Chat/Messaging
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360° integrated hotel management software suite
0.1
Value for money
Starting price
0.2
Functionality
Reporting/Analytics
5/5
Real-Time Data
5/5
Real-Time Analytics
5/5
Top Features
Customizable Questions
5/5
Dashboard
5/5
Performance Metrics
5/5
