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Cvent Event Management
5
646
4
370
3
52
2
13
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Event management and webinar solution
Table of Contents
Cvent Event Management - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Cvent Event Management overview

Based on 1094 verified user reviews
What is Cvent Event Management?
Cvent Event Management is an event management program offering key features such as attendee management, registration management, online registration, and reporting/analytics, among others.
Who uses Cvent Event Management?
Reviews for Cvent Event Management come from a wide variety of industries, including Non-Profit Organization Management (13% of reviewers), Events Services (12%), and Hospitality (10%). The most frequent use case for Cvent Event Management cited by reviewers is event management (82% of reviewers).
What do users say about Cvent Event Management pricing?
Some reviewers find Cvent Event Management offers robust features that justify the higher cost for frequent or large events, and they appreciate the savings in other areas. However, many users indicate the pricing is expensive, restrictive, and difficult to justify for smaller organizations or occasional use.
Starting price
Pros & Cons
Event Management
Event Registration
Mobile App
Difficult platform navigation
Complicated payment processes
Steep learning curve
Cvent Event Management’s user interface
Cvent Event Management review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.2
Customer support
4.5
Reviews sentiment
What do users say about Cvent Event Management?
Reviewers indicate Cvent Event Management streamlines event planning by centralizing registration, attendee management, communications, and reporting. They appreciate its robust customization options, real-time analytics, and integration with other tools, which help manage complex events efficiently. They find the platform saves time and reduces manual work, though some mention a steep learning curve and the need for ongoing training to master its extensive features.
Users report that customer support is generally responsive and helpful, but some experience slow replies or difficulty resolving issues. They note the platform is expensive, making it best suited for larger organizations with frequent events.
Select to learn more
Who uses Cvent Event Management?
Based on 1,094 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Cvent Event Management's key features
GetApp's analysis of 73 verified user reviews collected between July 2021 and October 2024 identifies Cvent Event Management's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Cvent Event Management's Attendee Management capabilities. They highlight the ease of checking in attendees using Attendee Hub and OnArrival, and the ability to keep attendees notified of important updates. Users report that the customizable interface provides flexibility in managing attendee participation. They find it valuable for exporting attendee details, tracking engagement, and awarding credits. Reviewers also mention the convenience of updating schedules and managing attendee data securely. Of the 26 Cvent Event Management users who gave detailed accounts of their use of Attendee Management, 100% rated this feature as important or highly important.
Jewel L.
Campus Minister
Karen C.
Event Strategist
Allison B.
Corporate Events Specialist

Jemima C.
Field Marketing Specialist
Reviewers indicate that Cvent Event Management's Registration Management is efficient and user-friendly. They appreciate the ability to build registration criteria, customize attendee experiences, and manage multiple registration pathways. Users report that the platform allows for easy setup and modification, with capabilities like conditional logic and real-time data tracking. They find the dashboards and reports helpful for analyzing registration data. Some reviewers mention the need for improvements in group registration and payment functions. Of the 39 Cvent Event Management users who gave detailed accounts of their use of Registration Management, 97% rated this feature as important or highly important.
See related user reviews
Erika R.
Events Manager
Henry M.
Sr Manager of Operations
Francis B.
Events
Karen C.
Event Strategist
Users report that Cvent Event Management's Online Registration is straightforward and user-friendly. They appreciate the customization options for different attendee types and the seamless integration with payment processing. Reviewers highlight the ease of capturing and sharing registrant data, making the registration process efficient. They find it valuable for international guests and note that it significantly expedites the registration process for large events. Some users mention occasional issues with emails going to spam folders. Of the 25 Cvent Event Management users who gave detailed accounts of their use of Online Registration, 96% rated this feature as important or highly important.
Reviewers find Cvent Event Management's Payment Processing useful and convenient. They appreciate the streamlined process that allows attendees to register and pay simultaneously. Users report that the integration with payment gateways simplifies the process and keeps track of payments efficiently. They mention the ease of setting up payment processors and the support for multiple currencies. Some reviewers note challenges with managing discounts and the need for additional payment options like invoices. Of the 28 Cvent Event Management users who gave detailed accounts of their use of Payment Processing, 75% rated this feature as important or highly important.
All Cvent Event Management features
Features rating:
Cvent Event Management alternatives
Cvent Event Management pricing
Pricing plans
Pricing details:
User opinions about Cvent Event Management price and value
Value for money rating:
To see what individual users think of Cvent Event Management's price and value, check out the review snippets below.
Kayla S.
Event Manager
Adriana B.
Strategic Relationship Officer
Cvent Event Management integrations (25)
Integrations rated by users
We looked at 1,094 user reviews to identify which products are mentioned as Cvent Event Management integrations and how users feel about them.
Integration rating: 4.2 (20)
“Keeps comercial data and product data together”
“Having a activities log as crucial for my organization”
Robert R.
Principle Product Manager
Integration rating: 4.3 (7)
Integration rating: 4.4 (7)
“Salesforce integration is important because it automatically syncs sales data to Sales Cookie for commission calculation”
Helen P.
APAC Finance Leader
Integration rating: 4.3 (6)
Integration rating: 5.0 (5)
“Marketo integration allows for automation when a referral becomes a new customer and when new clients come on board automation invites them to join our referral program. It saves time of our marketing team having to upload lists constantly.”
Chris C.
Marketing Manager
Integration rating: 4.0 (2)
“The Dynamics 365 integration is important because it keeps inspection data and operational records connected, reducing manual data entry and improving workflow efficiency.”
“Dynamics 365 and Cleo Integration Cloud work together to automate the exchange of data between business systems. Cleo helps connect Dynamics 365 with other applications, allowing information such as customer records, orders, inventory updates, and bu”
Henry S.
Executive Director of IS
Cvent Event Management customer support
What do users say about Cvent Event Management customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Cvent Event Management customer support.
Widely noted by reviewers, Cvent Event Management offers responsive and knowledgeable customer support across multiple channels.
A significant portion of users appreciate the 24/7 availability, live chat, and helpful account managers who follow up on issues.
Frequently reported by users, the support team provides clear guidance, troubleshooting, and proactive check-ins to ensure success.
A limited number of users report slow response times, difficulty reaching support by phone, and inconsistent helpfulness from representatives.
Support options
Training options
To see what individual users say about Cvent Event Management's customer support, check out the review snippets below.
“Their customer service team is unreal - I have never had such prompt connection or assistance from ANY software...ever! While some of the functionality isn't intuitive, the Cvent team takes the time to drill down to where you are having trouble, walks you through the solution and then...checks back up to make sure it all worked out for you! ”
Shelley G.
Operations Coordinator - Meetings + Travel
“I believe it will help take our programs to the next level, not only from an internal coordination point of view but also from a customer experience.”
Kalani G.
Director, Program Operations
“Customer support for setting up your registration is not as good and I wish they would help walk you through what exactly it should look like, but I believe it's an extra paid service.”
Francis B.
Events
Cvent Event Management FAQs
Q. What is Cvent Event Management used for?
Cvent Event Management provides event planners with a complete solution to increase event attendance and decrease event costs. By automating the event management processes, the solution enables event managers to focus time on strategic decisions rather than repetitive and time-consuming tasks. Cvent Event Management's ticketing platform provides a fully branded event ticketing experience. The platform's complimentary and user-friendly destination guide and supplier network provide renowned agencies, wedding planners, party organizers, corporations and direct meeting planners alike with the essential event planning resources. By streamlining the site selection and sourcing process, Cvent Event Management allows event planners to research destinations, and find and compare meeting facilities using a unified interface. Online meeting management tool is essential to any company or corporation that handles meetings. As organizations strive to tighten spend across the enterprise, purchasing and travel departments seek to consolidate processes to gain more visibility into meeting spend. This is what is called strategic meetings management (SMM). Meeting planners must reach these budget goals while still trying to improve meetings. Cvent Event Management offers a comprehensive solution that allows companies to implement enterprise-wide strategic meetings management programs. The Cvent Strategic Meeting Management solution streamlines the corporate meetings and event process from the planning and sourcing phases through registration and travel booking. With various customizable reports, Cvent aids the planner in measuring meeting spend. Planners maintain complete creative control over events. Procurement departments can view the costs incurred and implement controls to rein in meeting spending. With Cvent's professional web survey tool, organizations can streamline the process of collecting feedback and timely business intelligence. Professionals can use Cvent's web survey system to test markets, qualify leads, measure program effectiveness, enhance company culture and gauge stakeholder opinions.
Q. Does Cvent Event Management support mobile devices?
Cvent Event Management supports the following devices:
Android, iPhone, iPad
Q. What level of support does Cvent Event Management offer?
Cvent Event Management offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support

















