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Cvent Event Management Logo

Event management and webinar solution

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Table of Contents

Cvent Event Management - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: July 2026

Cvent Event Management overview

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Based on 1094 verified user reviews

What is Cvent Event Management?

Cvent Event Management is an event management program offering key features such as attendee management, registration management, online registration, and reporting/analytics, among others.

Who uses Cvent Event Management?

Reviews for Cvent Event Management come from a wide variety of industries, including Non-Profit Organization Management (13% of reviewers), Events Services (12%), and Hospitality (10%). The most frequent use case for Cvent Event Management cited by reviewers is event management (82% of reviewers).

What do users say about Cvent Event Management pricing?

Some reviewers find Cvent Event Management offers robust features that justify the higher cost for frequent or large events, and they appreciate the savings in other areas. However, many users indicate the pricing is expensive, restrictive, and difficult to justify for smaller organizations or occasional use.

Starting price

Free
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Pros & Cons

Event Management

Event Registration

Mobile App

Difficult platform navigation

Complicated payment processes

Steep learning curve

Cvent Event Management’s user interface

Ease of use rating:

Cvent Event Management review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(26)
3-4(422)
5(646)

What do users say about Cvent Event Management?

Reviewers indicate Cvent Event Management streamlines event planning by centralizing registration, attendee management, communications, and reporting. They appreciate its robust customization options, real-time analytics, and integration with other tools, which help manage complex events efficiently. They find the platform saves time and reduces manual work, though some mention a steep learning curve and the need for ongoing training to master its extensive features.

Users report that customer support is generally responsive and helpful, but some experience slow replies or difficulty resolving issues. They note the platform is expensive, making it best suited for larger organizations with frequent events.

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Who uses Cvent Event Management?

Based on 1,094 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Events Services
Financial Services
Non-Profit Organization Management
Hospitality
Others

Use cases

Registration
Event Management
Mobile Event Apps
Event Check In
Conference

Cvent Event Management's key features

GetApp's analysis of 73 verified user reviews collected between July 2021 and October 2024 identifies Cvent Event Management's most critical features and summarizes user sentiment about those features.

Attendee management

Reviewers appreciate Cvent Event Management's Attendee Management capabilities. They highlight the ease of checking in attendees using Attendee Hub and OnArrival, and the ability to keep attendees notified of important updates. Users report that the customizable interface provides flexibility in managing attendee participation. They find it valuable for exporting attendee details, tracking engagement, and awarding credits. Reviewers also mention the convenience of updating schedules and managing attendee data securely. Of the 26 Cvent Event Management users who gave detailed accounts of their use of Attendee Management, 100% rated this feature as important or highly important.

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“We went from 600 registrants to over 2,000, and this tool is a game-changer for our attendees and class management.”
JL

Jewel L.

Campus Minister

“My overall experience with Cvent Registration has been amazing. Because I am a true Cvent fan, I love every once of detail that is available to third party event planners, like me who have a wide range of clients with very different budgets and audience size. ”
KC

Karen C.

Event Strategist

“It allows me to ensure I'm getting the information I need - and ONLY the information I need - from attendees without requiring them to provide unnecessary information.”
AB

Allison B.

Corporate Events Specialist

“Being able to check in attendees and print badges on the spot really levels up the whole experience for everyone involved. Plus, it's super handy for keeping track of who's actually shown up.”
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Jemima C.

Field Marketing Specialist


Registration management

Reviewers indicate that Cvent Event Management's Registration Management is efficient and user-friendly. They appreciate the ability to build registration criteria, customize attendee experiences, and manage multiple registration pathways. Users report that the platform allows for easy setup and modification, with capabilities like conditional logic and real-time data tracking. They find the dashboards and reports helpful for analyzing registration data. Some reviewers mention the need for improvements in group registration and payment functions. Of the 39 Cvent Event Management users who gave detailed accounts of their use of Registration Management, 97% rated this feature as important or highly important.

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“The ability to create multiple registration paths allowed us to customize the attendee's experience from the moment they registered to first meeting them onsite.”
ER

Erika R.

Events Manager

“The ability to customize registration by different registration types, segment them via audience segments, and customize registration based on registration fields.”
HM

Henry M.

Sr Manager of Operations

“Customer support for setting up your registration is not as good and I wish they would help walk you through what exactly it should look like, but I believe it's an extra paid service.”
FB

Francis B.

Events

“I use the Cvent Payments so that clients do not have to sign up for merchant services on their own, if they dont want to. ”
KC

Karen C.

Event Strategist


Online registration

Users report that Cvent Event Management's Online Registration is straightforward and user-friendly. They appreciate the customization options for different attendee types and the seamless integration with payment processing. Reviewers highlight the ease of capturing and sharing registrant data, making the registration process efficient. They find it valuable for international guests and note that it significantly expedites the registration process for large events. Some users mention occasional issues with emails going to spam folders. Of the 25 Cvent Event Management users who gave detailed accounts of their use of Online Registration, 96% rated this feature as important or highly important.


Payment processing

Reviewers find Cvent Event Management's Payment Processing useful and convenient. They appreciate the streamlined process that allows attendees to register and pay simultaneously. Users report that the integration with payment gateways simplifies the process and keeps track of payments efficiently. They mention the ease of setting up payment processors and the support for multiple currencies. Some reviewers note challenges with managing discounts and the need for additional payment options like invoices. Of the 28 Cvent Event Management users who gave detailed accounts of their use of Payment Processing, 75% rated this feature as important or highly important.


All Cvent Event Management features

Features rating:

Access control
Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Agenda management
Alerts/Notifications
API
Attendance management
Attendance tracking
Attendee profiles
Attendee Segmentation
Attendee tracking
Audience analytics
Audience engagement
Audience targeting
Badge management
Badge Printing
Barcode/Ticket scanning
Booking management
Breakout rooms
Budget management
Calendar management
Campaign management
Chat/Messaging
Class registration
Collaboration tools
Communication management
Conferences/Conventions
Conferencing
Confirmations/Reminders
Contact database
Contact management
Content management
Credit card processing
CRM
Custom domains
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data import/export
Data security
Data synchronization
Discount management
Document storage
Drag & drop
Dues management
Electronic hand raising
Electronic payments
Email management
Email marketing
Email reminders
Email templates
Engagement tracking
Event calendar
Event management
Event maps
Event marketing
Event registration
Event scheduling
Event ticketing
Event Tracking
Exhibit/Vendor management
Feedback management
File sharing
Floor plans & maps
For virtual events
Gamification
Group registration
Guest list management
Guest List Search
Invoice management
Kiosk ticketing
Landing pages/web forms
Lead capture
Lead generation
Live chat
Live streaming
Marketing automation
Meeting management
Member Communities
Member directory
Member portal
Membership management
Mobile access
Mobile check-in
Multi-Event
Multi hosts
Multi-Language
Networking
Newsletter management
Offline access
On-Demand webcasting
On-Demand webinars
One-to-One messaging
Online payments
Onsite registration
Personalization
Polls/Voting
Presentation streaming
Private chat
Promotions management
Q&A management
QR codes
Quizzes
Real-Time analytics
Real-Time chat
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Recording
Refund management
Reminders
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Room block management
Scheduling
Screen sharing
Seating map
Self check-in/check-out
Self service portal
SMS reminders
Social media integration
Social promotion
Speaker management
Speaker profiles
Sponsor pages
Sponsorship management
Support ticket management
Survey/Poll management
Surveys & feedback
Template management
Third-Party integrations
Ticketing
Two-Way audio & video
User management
Vendor management
Venue management
Video call recording
Video conferencing
Video streaming
Video support
Virtual lobby
Visitor registration
Volunteer management
Wait list management
Website integration
Website management
Weddings/Parties

Cvent Event Management alternatives

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Cvent Event Management pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Professional

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 10 User Logins
  • Accessibility
  • Address book
  • Data Security & Privacy
  • Event Reporting and Insights
  • Exhibitor Management
  • Language Management
  • Session Management
  • Speaker Management
  • Venue Sourcing
  • Video and Asset Storage

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Registration License
  • Attendee Hub License
  • OnArrvival License
  • All User Logins Included
  • Additional Branding Control
  • Additional Video and Asset Stroage
  • API Access
  • Budget Management
  • Events Showcase
  • Meeting Request Form
  • MFA
  • Resource Management
  • SSO
  • Task Management

User opinions about Cvent Event Management price and value

Value for money rating:

To see what individual users think of Cvent Event Management's price and value, check out the review snippets below.

“The platform is an essential tool that keeps our event info and data centralized, helping improve organization, efficiency, and collaboration. While some workflows could be more streamlined, the overall functionality and reliability make it very valuable event management solution.”
KS

Kayla S.

Event Manager

“Cvent helps streamline processes, improve efficiency, and create a better experience for both organizers and attendees including all the event registration process.”
AB

Adriana B.

Strategic Relationship Officer

Cvent Event Management integrations (25)

Integrations rated by users

We looked at 1,094 user reviews to identify which products are mentioned as Cvent Event Management integrations and how users feel about them.

Integration rating: 4.2 (20)

Keeps comercial data and product data together

Having a activities log as crucial for my organization

RR

Robert R.

Principle Product Manager

1/2

Integration rating: 4.3 (7)

Integration rating: 4.4 (7)

Salesforce integration is important because it automatically syncs sales data to Sales Cookie for commission calculation

HP

Helen P.

APAC Finance Leader

SAP Concur logo
SAP Concur

Integration rating: 4.3 (6)

Integration rating: 5.0 (5)

Marketo integration allows for automation when a referral becomes a new customer and when new clients come on board automation invites them to join our referral program. It saves time of our marketing team having to upload lists constantly.

CC

Chris C.

Marketing Manager

Integration rating: 4.0 (2)

The Dynamics 365 integration is important because it keeps inspection data and operational records connected, reducing manual data entry and improving workflow efficiency.

Dynamics 365 and Cleo Integration Cloud work together to automate the exchange of data between business systems. Cleo helps connect Dynamics 365 with other applications, allowing information such as customer records, orders, inventory updates, and bu

HS

Henry S.

Executive Director of IS

1/2

Cvent Event Management customer support

What do users say about Cvent Event Management customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Cvent Event Management customer support.

Widely noted by reviewers, Cvent Event Management offers responsive and knowledgeable customer support across multiple channels.

A significant portion of users appreciate the 24/7 availability, live chat, and helpful account managers who follow up on issues.

Frequently reported by users, the support team provides clear guidance, troubleshooting, and proactive check-ins to ensure success.

A limited number of users report slow response times, difficulty reaching support by phone, and inconsistent helpfulness from representatives.

Support options

Faqs/forum
24/7 (live rep)
Knowledge base
Chat
Email/help desk
Phone support

Training options

In person
Documentation
Live online
Videos
Webinars

To see what individual users say about Cvent Event Management's customer support, check out the review snippets below.

“Their customer service team is unreal - I have never had such prompt connection or assistance from ANY software...ever! While some of the functionality isn't intuitive, the Cvent team takes the time to drill down to where you are having trouble, walks you through the solution and then...checks back up to make sure it all worked out for you! ”

SG

Shelley G.

Operations Coordinator - Meetings + Travel

“I believe it will help take our programs to the next level, not only from an internal coordination point of view but also from a customer experience.”

KG

Kalani G.

Director, Program Operations

“Customer support for setting up your registration is not as good and I wish they would help walk you through what exactly it should look like, but I believe it's an extra paid service.”

FB

Francis B.

Events

Cvent Event Management FAQs

Q. Who are the typical users of Cvent Event Management?

Cvent Event Management has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business

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Q. What is Cvent Event Management used for?

Cvent Event Management provides event planners with a complete solution to increase event attendance and decrease event costs. By automating the event management processes, the solution enables event managers to focus time on strategic decisions rather than repetitive and time-consuming tasks. Cvent Event Management's ticketing platform provides a fully branded event ticketing experience. The platform's complimentary and user-friendly destination guide and supplier network provide renowned agencies, wedding planners, party organizers, corporations and direct meeting planners alike with the essential event planning resources. By streamlining the site selection and sourcing process, Cvent Event Management allows event planners to research destinations, and find and compare meeting facilities using a unified interface. Online meeting management tool is essential to any company or corporation that handles meetings. As organizations strive to tighten spend across the enterprise, purchasing and travel departments seek to consolidate processes to gain more visibility into meeting spend. This is what is called strategic meetings management (SMM). Meeting planners must reach these budget goals while still trying to improve meetings. Cvent Event Management offers a comprehensive solution that allows companies to implement enterprise-wide strategic meetings management programs. The Cvent Strategic Meeting Management solution streamlines the corporate meetings and event process from the planning and sourcing phases through registration and travel booking. With various customizable reports, Cvent aids the planner in measuring meeting spend. Planners maintain complete creative control over events. Procurement departments can view the costs incurred and implement controls to rein in meeting spending. With Cvent's professional web survey tool, organizations can streamline the process of collecting feedback and timely business intelligence. Professionals can use Cvent's web survey system to test markets, qualify leads, measure program effectiveness, enhance company culture and gauge stakeholder opinions.


Q. Does Cvent Event Management support mobile devices?

Cvent Event Management supports the following devices:
Android, iPhone, iPad


Q. What level of support does Cvent Event Management offer?

Cvent Event Management offers the following support options:
FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support

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