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cxomni Logo

The Leader in Customer Journey Management

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cxomni - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: August 2025

cxomni overview

What is cxomni?

cxomni is 𝘁𝗵𝗲 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝗝𝗼𝘂𝗿𝗻𝗲𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 that helps organizations improve customer experiences through advanced tools and insights. Combining Journey Mapping and Analytics in one tool.

𝗞𝗲𝘆 𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀:

• Advanced and In-Depth Journey Mapping and Management Capabilities

• AI-Powered Insights: Use Journey AI for sentiment analysis, predictive analytics, and pain-point identification.

• Real-Time Feedback Integration: Aggregate data from CRM, social media, and other sources

• Collaboration Tools: Foster cross-departmental alignment

𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀:

• Enhance customer satisfaction and loyalty through data-driven decisions.

• Streamline processes with AI automation and actionable recommendations.

• Achieve measurable growth in KPIs like NPS & CSAT

𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗰𝘅𝗼𝗺𝗻𝗶?

Trusted by global brands, cxomni provides a comprehensive framework for managing and optimizing customer experiences with cutting-edge technology.

Key benefits of using cxomni

• Enhance customer satisfaction and loyalty through data-driven decisions.
• Streamline processes with AI automation and actionable recommendations.
• Achieve measurable growth in KPIs like NPS & CSAT

Starting price

2000 /
per month

Alternatives

with better value for money

cxomni’s user interface

Ease of use rating:

cxomni reviews

Overall rating

4.7

/5

7

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.29/10
Rating distribution

5

4

3

2

1

5

2

0

0

0

cxomni's key features

Most critical features, based on insights from cxomni users:

Customizable templates
Customer journey mapping
Collaboration tools
Real-Time notifications
Text analysis
Data import/export

All cxomni features

Features rating:

Customer profiles
Access controls/permissions
Map sharing
Engagement tracking
Tagging
Performance metrics
Real-Time data
Real-Time analytics
Predictive analytics
NPS survey structure
Negative feedback management
Multi-Language
Multi-Channel marketing
Multi-Channel data collection
Multi-Channel communication
Multi-Channel attribution
Multi-Campaign
Map creation
KPI monitoring
Workflow management
Whiteboard
Visual analytics
Trend analysis
Third-Party integrations
Tag management
Surveys & feedback
Survey/Poll management
Storyboarding
Social media integration
Single sign on
Sentiment analysis
Search/Filter
ROI tracking
Reporting/Analytics
Reporting & statistics
Real-Time reporting
Conversion tracking
Communication management
Campaign tracking
Campaign management
Campaign analytics
Brainstorming
Behavioral analytics
Behavior tracking
Audience targeting
API
Alerts/Notifications
Ad hoc reporting
Activity tracking
Activity dashboard
Action management
A/B testing
Knowledge management
Feedback management
Email management
Drag & drop
Data visualization
Data source connectors
Data linking
Dashboard
Customizable reports
Customizable forms
Customizable fields
Customizable branding
Customer touchpoints
Customer segmentation
Customer experience management
CRM

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cxomni pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Enterprise

2,000

Per month

Enterprise Plus

Empty state illustration for "No pricing info"

No pricing info

User opinions about cxomni price and value

Value for money rating:

cxomni integrations (9)

Integrations rated by users

We looked at 7 user reviews to identify which products are mentioned as cxomni integrations and how users feel about them.

Integration rating: 5.0 (1)

Jira logo
Jira

Integration rating: 5.0 (1)

cxomni support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
In Person
Webinars
Videos

cxomni FAQs

Q. What type of pricing plans does cxomni offer?

cxomni has the following pricing plans:
Starting from: $2000.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of cxomni?

cxomni has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations


Q. What languages does cxomni support?

cxomni supports the following languages:
English, French, German, Italian, Spanish


Q. Does cxomni offer an API?

Yes, cxomni has an API available for use.


Q. What other apps does cxomni integrate with?

cxomni integrates with the following applications:
Google Analytics 360, Piwik PRO, Jira, monday CRM, Adobe Analytics, XM Connect, Salesforce Commerce Cloud, Asana, Zendesk Suite


Q. What level of support does cxomni offer?

cxomni offers the following support options:
Chat, Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base

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