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Piwik PRO

An analytics suite focused on user privacy and data security

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Piwik PRO Pricing, Features, Reviews and Alternatives

Piwik PRO product overview

Price starts from

500

/momonth
Per Feature

What is Piwik PRO?

Piwik PRO is the first privacy-oriented alternative to Google Analytics. Created in 2013, Piwik PRO Analytics Suite allows for tracking web, app, product and intranet behavior of users. The platform ensures compliance with strict EU, US, Chinese and Russian data protection laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).

Key benefits of using Piwik PRO

- Keep 100% data ownership, security and control.
- Stay compliant with GDPR, HIPAA, CCPA, Russian Law 526-FZ, Chinese Internet Law and many others that are about to arrive.
- Create your own set of tools that will help you change your data into right decisions.
- Integrate all your marketing tools and platforms.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
Chat
24/7 (Live rep)

Training options

Webinars
In Person
Live Online
Videos
Documentation

Piwik PRO pricing information

Value for money

4.7

/5

11

Price starts from

500

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Piwik PRO features

Functionality

4.1

/5

11
Total Features35 7 categories

Most valued features by users

Data Visualization
Reporting/Analytics
Data Import/Export
API
Activity Dashboard
Ad hoc Reporting
Real Time Analytics
Customizable Reports

Functionality contenders

Piwik PRO users reviews

Overall rating

4.7

/5

11

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.62/10
Rating distribution

5

4

3

2

1

8

3

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Alternative to Google Analytics

Reviewed 21 days ago

Overall speaking, if I were looking for an alternative to Google Analytics, this would be my first choice. But if you rely heavily, like myself, on Google's tools, you might find easier just to use Google Analytics. Piwik is a lot more transparent, cleaner, easier to use as a standalone tool though.

Pros

I loved the way information is presented to the users. For some aspects it's way clearer and more intuitive than Google Analytics.

Cons

While Google Analytics belongs to the same ecosystem as many of the other tools (Google Ads, Search Console, remarketing etc) you would use if you work in digital marketing or you need to get an idea on the data related to your website, Piwik doesn't belong and this makes harder integrating it with other tools. Also, I had some issues when using Piwik in terms of impact on loading and data retention (disk usage was growing exponentially when one of my website ramped up).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Ease of use

Reviewed 2 years ago

I really like the interface and the data visualization tools.

Pros

Simple and beautiful interface. You can have all the information about your visitors. I really like to be able to know if a visitor is coming back or if it's his first time visiting my website.

Cons

Creating custom events for particular actions is a little bit limited because you have to classify them in categories and then it's difficult to get stats from those categories

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Google Analytics for Data Protectors

Reviewed 4 years ago

an Analytics product that complies with EU privacy laws (that's really the primary USP compared to GAnalytics I think)

Pros

That you can install it on your own server and the data is saved in your own database - you you can comply with privacy and data protection laws (especially in the EU).

Cons

Offers not so many features like Google Analytics, the web UI is quite slow, not so easy to understand how to go beyond standard features, the mobile SDK could be better

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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I am a big fan of Piwik, it has a lot more functionality than what I thought it would have.

Reviewed 3 years ago
Pros

This was a great tool that my company used to help support a lot of different types of websites. It generated in depth reports and made the data clear to understand.

Cons

It came down to cost, I really like the software but overtime the value for the money was less and less compared to other free providers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use analytics features for web professionals

Reviewed 8 years ago

Piwik is already a popular application, but some businesses need a more customized solution. For those businesses, Piwik PRO might be a great way to introduce personalized features. However, for sites that don’t need a custom solution, the free version offers everything they’d get in the PRO version.

Pros

Easy to use, customized features

Cons

Free version offers good enough features without the price

Piwik PRO FAQs and common questions

Piwik PRO has the following pricing plans:
Starting from: €500.00/month
Pricing model: Subscription
Free Trial: Available


Piwik PRO has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Piwik PRO supports the following languages:
Indonesian, Japanese, German, French, Italian, Korean, Hebrew, Finnish, Dutch, Czech, Ukrainian, Turkish, English, Chinese (Traditional), Chinese (Simplified), Danish, Polish, Thai, Portuguese, Russian, Swedish, Spanish, Hungarian, Arabic, Norwegian (Bokmal)


Yes, Piwik PRO has an API available for use.


Piwik PRO offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

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