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EngageCX Logo

Customer communications and document management software

Table of Contents

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EngageCX - 2026 Pricing, Features, Reviews & Alternatives

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EngageCX overview

What is EngageCX?

MHC EngageCX is a customer communications management software designed to help businesses in banking, manufacturing, utilities, and other sectors connect with customers via email, SMS, and other communication channels. It enables employees to create and share documents such as sales quotes, invoices, collection letters, contracts, product announcements, and more with customers in real-time.

Professionals can utilize the visual design tool to create communication templates with custom text, logos, and disclaimers and store them in a centralized repository. It offers a host of features including push notifications, customer engagement, data collection, customizable workflows, compliance management, reminders, analytics, and more. Managers can use the application to map customer journeys with milestones, identify trends, and monitor the performance of marketing campaigns.

EngageCX facilitates integration with various third-party applications such as Oracle, PostgreSQL, Microsoft SQL Server, Apache Hadoop, MySQL, and more via REST APIs. It also allows enterprises to convert business data in XML or JSON format into PDF, Microsoft Word, PowerPoint, or HTML files in real-time.

Starting price

100per user /
per month

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EngageCX’s user interface

Ease of use rating:

EngageCX reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

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EngageCX's features

Access controls/permissions
API
Archiving & retention
Batch communications
Campaign management
Chat/Messaging
Collaboration tools
Communication management
Compliance management
Compliance tracking
Content management
CRM
Customer database
Customer experience management
Customer segmentation
Customizable ctas
Dashboard
Data import/export
Document automation
Document classification
Document generation
Document management
Document review
Document storage
Drip campaigns
Dynamic content
Electronic signature
Feedback management
File conversion
File recovery
File sharing
Forms management
Full text search
Interactive content
Landing pages/web forms
Lead management
Marketing automation
Multi-Channel communication
Multi-Channel data collection
Multi-Channel marketing
Offline access
On-Demand communications
Personalization
Real-Time data
Reporting/Analytics
ROI tracking
Sales analytics
Search/Filter
Segmentation
Survey/Poll management
Template management
Version control
Video support
Website visitor tracking
Workflow management

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EngageCX pricing

Value for money rating:

Starting from

100

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about EngageCX price and value

Value for money rating:

EngageCX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support
Chat
24/7 (Live rep)

Training options

Webinars
In Person
Documentation
Live Online

EngageCX FAQs

Q. What type of pricing plans does EngageCX offer?

EngageCX has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of EngageCX?

EngageCX has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does EngageCX support?

EngageCX supports the following languages:
English


Q. Does EngageCX offer an API?

Yes, EngageCX has an API available for use.


Q. What other apps does EngageCX integrate with?

EngageCX integrates with the following applications:
Microsoft PowerPoint, Oracle CRM On Demand, MySQL, VirtualMetric, Microsoft Word, Microsoft Excel


Q. What level of support does EngageCX offer?

EngageCX offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, Chat, 24/7 (Live rep)

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