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Efficy CRM

Online customer relationship management software

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Efficy CRM Alternatives

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Top 100 Alternatives & Competitors to Efficy CRM

Agile CRM

4.2
(405)

Sales and marketing CRM for growing businesses

Features

Total

44

226

67

features in common

44

features in common

Agile CRM's unique features

  • Event Triggered Actions

  • Onboarding

  • Task Tagging

  • Computer Telephony Integration

Efficy CRM's unique features

  • Data Visualization

  • Promotions Management

  • Ad hoc Query

  • Real-time Updates

Starting from

$8.99/month

Value for money

4.2

0.2

4.4

What users say about Agile CRM's value for money

Agile has been a breath of fresh air when I needed something free. When I upgraded to the paid version for our company, it did everything we needed from Salesforce for a quarter of the price.

AR

Anonymous Reviewer

The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.

AM

Alex M.

Bitrix24

4.0
(463)

100% free CRM, collaboration and communication tool suite

Features

Total

50

356

67

features in common

50

features in common

Bitrix24's unique features

  • Knowledge Management

  • Business Process Control

  • Website Management

  • Online Store Builder

Efficy CRM's unique features

  • Ad hoc Query

  • Deadline Management

  • Microsoft Outlook Integration

  • Reminders

Starting from

$24/month

Value for money

4.1

0.3

4.4

What users say about Bitrix24's value for money

As a CRM, cloud for documentation and message it works great and is at a very nice price.

Evelyn S.

The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.

JP

James P.

Zadarma

3.6
(34)

Business phone system for companies of all sizes

Features

Total

12

52

67

features in common

12

features in common

Zadarma's unique features

  • Open Database Design

  • Call Center Management

  • Hotkeys

  • Call Tracking

Efficy CRM's unique features

  • Promotions Management

  • Customer Segmentation

  • Customizable Templates

  • Sales Reports

Starting from

$5/month

Value for money

3.7

0.7

4.4

What users say about Zadarma's value for money

The price does not depend on the number of users, we are expanding rapidly and appreciate that we do not have to pay extra for each new employee.

Sergiy V.

Then you discover they have totally stupid pricing based on 10 countries that are totally unrelated and illogic. Calls from any other major coutry is extremely expensive.

PR

Pierre R.

What do you want to see on this page for each app?
Basic pricing, core features, and screenshots
Only pricing information
Just details about features

Ricochet360

5.0
(24)

Sales is a contact sport. Our Auto Dialer connects you 1st!

Features

Total

27

102

67

features in common

27

features in common

Ricochet360's unique features

  • Archiving & Retention

  • Call Logging

  • Request Escalation

  • Call Center Management

Efficy CRM's unique features

  • User Management

  • Appointment Scheduling

  • Projections

  • Timesheet Management

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Features

Total

32

168

67

features in common

32

features in common

Zoho Desk's unique features

  • Productivity Analysis

  • Email Tracking

  • Manual Dialer

  • Alerts/Notifications

Efficy CRM's unique features

  • Internal Chat Integration

  • Ad hoc Query

  • Meeting Management

  • Data Visualization

Starting from

$14/month

Value for money

4.5

0.1

4.4

What users say about Zoho Desk's value for money

We're a Books and Subscriptions user so being able to have a single pane of glass view is amazing.

AT

Adam T.

Cost and ease of getting set up. Support personnel always helpful.

LH

Larry H.

Convoso

4.7
(16)

Dial Smarter, Not Harder

Features

Total

18

80

67

features in common

18

features in common

Convoso's unique features

  • Manual Dialer

  • Blended Call Center

  • Real Time Reporting

  • Progressive Dialer

Efficy CRM's unique features

  • Calendar Management

  • Availability Indicator

  • Order Management

  • Ad hoc Query

Starting from

$90/month

Value for money

4.9

0.5

4.4

What users say about Convoso's value for money

Cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue.

SL

Shane L.

Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

SL

Shane L.

InfoFlo

4.5
(82)

All-in-One CRM Software Solution

Features

Total

32

126

67

features in common

32

features in common

InfoFlo's unique features

  • Scheduled Recording

  • Employee Directory

  • Caller Profiles

  • Accounting Integration

Efficy CRM's unique features

  • User Management

  • Timesheet Management

  • Real-time Updates

  • Data Visualization

Value for money

4.6

0.2

4.4

What users say about InfoFlo's value for money

The product represents great value (features and benefits, and ease of use relative to cost).

JB

Jim B.

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jS

jim S.

Freshdesk

4.5
(2,3k)

Online helpdesk system and customer service software

Features

Total

27

126

67

features in common

27

features in common

Freshdesk's unique features

  • Text Editing

  • Call Recording

  • CRM

  • Rules-Based Workflow

Efficy CRM's unique features

  • Internal Chat Integration

  • Ad hoc Query

  • Document Storage

  • Newsletter Management

Starting from

$19/month

Value for money

4.4
4.4

What users say about Freshdesk's value for money

I recommend it for its ease of use, its performance and its fair price.

Juan Manuel C.

Easy to use, quickly setup, generous free plan that gives you enough time to try software, good price compared to competitors.

AR

Anonymous Reviewer

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

Features

Total

22

89

67

features in common

22

features in common

Wix Answers' unique features

  • SSL Security

  • Transcripts/Chat History

  • Multi-Channel Data Collection

  • Virtual Assistant

Efficy CRM's unique features

  • Calendar Management

  • Newsletter Management

  • Document Storage

  • Segmentation

Starting from

$24/month

Value for money

4.4
4.4

What users say about Wix Answers' value for money

The price is also very good. We really recommend this service to all companies that want a very good help center with great reliability.

SC

Sébastien C.

Easy to use, professional, great value for money.

AR

Anonymous Reviewer

GoToConnect

4.5
(573)

The first-ever truly unified voice and video solution.

Features

Total

14

91

67

features in common

14

features in common

GoToConnect's unique features

  • CRM

  • On-Demand Recording

  • Multiple Parties

  • Call Logging

Efficy CRM's unique features

  • Customer Segmentation

  • Real Time Data

  • Reporting & Statistics

  • Social Media Integration

Starting from

$19.95/month

Value for money

4.5

0.1

4.4

What users say about GoToConnect's value for money

Its a good service for the price. I like the phone they provided.

HF

Harvey F.

The pricing of the service is better than what we came from.

William V.

Dialpad

4.3
(411)

Cloud communications system for enterprises

Features

Total

11

82

67

features in common

11

features in common

Dialpad's unique features

  • Visual Analytics

  • VoIP

  • Performance Metrics

  • Sentiment Analysis

Efficy CRM's unique features

  • Real Time Data

  • Workflow Management

  • Customer Segmentation

  • Internal Chat Integration

Starting from

$15

Value for money

4.4
4.4

What users say about Dialpad's value for money

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

Features

Total

11

64

67

features in common

11

features in common

Newfies-Dialer's unique features

  • Customizable Branding

  • Auto-Dialer

  • Real Time Monitoring

  • Queue Management

Efficy CRM's unique features

  • Calendar/Reminder System

  • Workflow Management

  • Goal Setting / Tracking

  • Calendar Management

3CX

4.5
(233)

3CX communications system. Web & mobile apps (Android, iOS)

Features

Total

12

79

67

features in common

12

features in common

3CX's unique features

  • Activity/News Feed

  • Event Management

  • Customizable Branding

  • CRM

Efficy CRM's unique features

  • Workflow Management

  • Goal Setting / Tracking

  • Customizable Templates

  • Sales Reports

Starting from

350

Value for money

4.3

0.1

4.4

What users say about 3CX's value for money

It was inexpensive, there are local experts, easy to setup, and their new features continue to improve an already great platform.

AR

Anonymous Reviewer

The price can be FREE if you are a small office. Still, even for a larger organization the pricing is extremely affordable.

sf

shlomo f.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

25

131

67

features in common

25

features in common

Genesys Cloud's unique features

  • Support Ticket Management

  • Text Analysis

  • PCI Compliance

  • Sentiment Analysis

Efficy CRM's unique features

  • Marketing Automation

  • Segmentation

  • Meeting Management

  • Project Management

Starting from

$75/month

Value for money

3.9

0.5

4.4

What users say about Genesys Cloud's value for money

I like the ability to have so many features all in one solution. This allows us to operate with minimal 3rd party vendors and helps minimise costs.

my

mawj y.

It's an expensive product that struggles with concurrent licensing models and mixed license types.

Jonathan J.

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

18

102

67

features in common

18

features in common

Ytel's unique features

  • Multiple Parties

  • Speech-to-Text Analysis

  • Call Logging

  • Telemarketing Management

Efficy CRM's unique features

  • Marketing Automation

  • Third Party Integrations

  • Document Storage

  • Newsletter Management

ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

Features

Total

18

97

67

features in common

18

features in common

ChaseData CCaaS's unique features

  • Multiple Parties

  • Customizable Reports

  • Performance Metrics

  • Help Desk Management

Efficy CRM's unique features

  • Calendar Management

  • Ad hoc Query

  • Email Marketing

  • Newsletter Management

Value for money

4.7

0.3

4.4

What users say about ChaseData CCaaS's value for money

Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.

ME

Matthew E.

Think about what is the most important thing for your business. Is it reliability, simplicity, customer service or cost of service.

JJ

Jenna J.

Aloware

4.7
(26)

so much more than just a sales dialer

Features

Total

11

49

67

features in common

11

features in common

Aloware's unique features

  • Predictive Dialer

  • Auto-Dialer

  • Call Tracking

  • Callback Scheduling

Efficy CRM's unique features

  • Real Time Data

  • Promotions Management

  • Customer Segmentation

  • Calendar Management

Omnis

(0)

Contact center solution for customer engagement

Features

Total

9

40

67

features in common

9

features in common

Omnis' unique features

  • Multi-Channel Communication

  • Blended Call Center

  • Progressive Dialer

  • Disaster Recovery

Efficy CRM's unique features

  • Microsoft Outlook Integration

  • Billing & Invoicing

  • Gamification

  • Internal Chat Integration

HoduCC

4.7
(23)

Omnichannel call center software for sales and support teams

Features

Total

11

66

67

features in common

11

features in common

HoduCC's unique features

  • Call Scheduling

  • Event Triggered Actions

  • Request Assignment

  • Queue Management

Efficy CRM's unique features

  • Real Time Data

  • Promotions Management

  • Customer Segmentation

  • Internal Chat Integration

Starting from

$400

Value for money

4.5

0.1

4.4

What users say about HoduCC's value for money

Helps organisations to save costs and be more efficient.

VM

Vinesh M.

We use HoduCC for inbound and outbound calls and we can say it is the best value for money. Easy to set, easy to use.

AC

Adetayo C.

Ringba

5.0
(13)

Cloud-based inbound call tracking software

Features

Total

9

36

67

features in common

9

features in common

Ringba's unique features

  • Accounting

  • AB Testing

  • Drag & Drop

  • Call Tracking

Efficy CRM's unique features

  • Customer Segmentation

  • Billable Items Tracking

  • Promotions Management

  • Customizable Templates

Starting from

$99/month

Value for money

5.0

0.6

4.4

What users say about Ringba's value for money

The pricing is also great because it bundles a bunch of useful services into one package.

Asfand Y.

Ringba provided everything I needed in a beautiful, easy to understand interface with unbeatable pricing.

Syed Farid A.

Aceyus

5.0
(3)

Employee & client experience management for contact centers

Features

Total

9

36

67

features in common

9

features in common

Aceyus' unique features

  • Multi-Channel Communication

  • IVR / Voice Recognition

  • Customizable Reports

  • Computer Telephony Integration

Efficy CRM's unique features

  • Customer Segmentation

  • Billable Items Tracking

  • Promotions Management

  • Customizable Templates

One Call Now

4.6
(21)

Simple, Reliable, Affordable Group Messaging

Features

Total

10

68

67

features in common

10

features in common

One Call Now's unique features

  • Call Scheduling

  • Continuous Backup

  • Predictive Dialer

  • Storage Quantity Control

Efficy CRM's unique features

  • Calendar/Reminder System

  • Billing & Invoicing

  • Gamification

  • Internal Chat Integration

Infobip

4.8
(8)

Omni-channel customer communication and engagement

Features

Total

10

62

67

features in common

10

features in common

Infobip's unique features

  • SMS Marketing Managment

  • Scheduled Messaging

  • Call Center Management

  • Chatbot

Efficy CRM's unique features

  • Calendar/Reminder System

  • Workflow Management

  • Goal Setting / Tracking

  • Calendar Management

Samespace

3.6
(15)

Communication platform for sales & helpdesk teams

Features

Total

15

61

67

features in common

15

features in common

Samespace's unique features

  • Call Tracking

  • Progressive Dialer

  • Multiple User Accounts

  • Alerts/Notifications

Efficy CRM's unique features

  • Microsoft Outlook Integration

  • Calendar Management

  • Social Media Integration

  • Email Management

CloudTalk

4.6
(202)

Cloud-based call center software for sales and support teams

Features

Total

23

140

67

features in common

23

features in common

CloudTalk's unique features

  • Help Desk Management

  • Productivity Analysis

  • Skills Tracking

  • Desktop Notifications

Efficy CRM's unique features

  • Calendar Management

  • Newsletter Management

  • Email Marketing

  • Segmentation

Starting from

$20/month

Value for money

4.4
4.4

What users say about CloudTalk's value for money

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Onboarding team was eager to help. Also the flexible models lets us manage our pricing per agent so we can add/remove seats as we want.

SK

Shaheryar K.

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Features

Total

13

65

67

features in common

13

features in common

Freshcaller's unique features

  • Employee Activity Monitoring

  • Multiple Scripts

  • Manual Dialer

  • Predictive Dialer

Efficy CRM's unique features

  • Gamification

  • Microsoft Outlook Integration

  • Internal Chat Integration

  • Ad hoc Query

Starting from

$15/month

Value for money

3.7

0.7

4.4

What users say about Freshcaller's value for money

It's really easy to get going for very low cost. We started off by installing the app on a cheap smartphone and were quickly able to receive calls on it (without cell service, just over WiFi!).

JW

Jax W.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Noble Suite

3.9
(13)

Omnichannel contact management with compliance

Features

Total

6

36

67

features in common

6

features in common

Noble Suite's unique features

  • Call Scheduling

  • Inbound Call Center

  • Call Routing

  • Predictive Dialer

Efficy CRM's unique features

  • Gamification

  • Territory Management

  • Billing & Invoicing

  • Internal Chat Integration

Value for money

3.4

1.0

4.4

What users say about Noble Suite's value for money

The ability to manage and administrate changes in house is a time saving feature and allows for cost saving to pass along to our clients. The reports are top notch and easy to use.

SR

Sara R.

I would recommend this dialer to anyone but I would warn of the sticker shock pricing.

PL

Paul L.

Aspect Via

4.4
(15)

Cloud contact center and workforce optimization solution

Features

Total

16

65

67

features in common

16

features in common

Aspect Via's unique features

  • Request Assignment

  • Workforce Management

  • Dashboard Creation

  • SMS Messaging

Efficy CRM's unique features

  • Microsoft Outlook Integration

  • Internal Chat Integration

  • Sales Reports

  • Timesheet Management

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Features

Total

12

70

67

features in common

12

features in common

Qubicles' unique features

  • Preview Dialer

  • Customizable Reports

  • Virtual Assistant

  • Quality Assurance

Efficy CRM's unique features

  • Promotions Management

  • Customer Segmentation

  • Calendar Management

  • Sales Reports

Starting from

$0.02

Value for money

4.8

0.4

4.4

What users say about Qubicles' value for money

The team is very supportive and will work with you to help you achieve your goals. Fenero is a very cost effective robust solution and is the back-bone of a successful call center.

SB

Smitha B.

Pricing is amazing, best in tbe biz. Overall functionality is what we need.

GM

Gustavo M.

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

17

113

67

features in common

17

features in common

Quiq Messaging's unique features

  • Outbound Call Center

  • Polls/Voting

  • Real-time Conversations

  • Activity Tracking

Efficy CRM's unique features

  • Calendar/Reminder System

  • Internal Chat Integration

  • Availability Indicator

  • Email Marketing

Starting from

$6,000/month

Value for money

4.5

0.1

4.4

What users say about Quiq Messaging's value for money

Very intuitive and easy to use. Great feature set for the price of the software.

JG

Jerrod G.

Continuous investment to make it easy to deploy. Great employees and ceo.

SC

Serdar C.

Ring4

4.5
(15)

Second phone number app for texting and calling

Features

Total

5

46

67

features in common

5

features in common

Ring4's unique features

  • Voicemail Transcription

  • Auto-Dialer

  • Predictive Dialer

  • Screen Sharing

Efficy CRM's unique features

  • Promotions Management

  • Data Visualization

  • Data Synchronization

  • Customizable Templates

Starting from

$9.99/month

Value for money

4.5

0.1

4.4

What users say about Ring4's value for money

A cost effective alternative to buying another SIM when working across two countries. Able to take calls when I am in either country.

MR

Mark R.

This software has an easy set up, links all your existing contacts, and allows you to talk/text without having to pay your phone company a bunch of money.

RH

Rochae H.

DialerAI

(0)

Predictive dialer solution for call centers

Features

Total

10

49

67

features in common

10

features in common

DialerAI's unique features

  • Customizable Branding

  • Manual Dialer

  • Call Scheduling

  • IVR / Voice Recognition

Efficy CRM's unique features

  • Calendar/Reminder System

  • Workflow Management

  • Goal Setting / Tracking

  • Calendar Management

Axiom

(0)

Axiom - Cloud-Based Contact Center Platform

Features

Total

13

72

67

features in common

13

features in common

Axiom's unique features

  • Predictive Dialer

  • Blended Call Center

  • SMS Marketing Managment

  • Multi-User Collaboration

Efficy CRM's unique features

  • Goal Setting / Tracking

  • Calendar/Reminder System

  • Marketing Automation

  • Third Party Integrations

Adversus

4.8
(18)

Cloud-based dialer & CRM solution

Features

Total

18

75

67

features in common

18

features in common

Adversus' unique features

  • Call List Management

  • Campaign Segmentation

  • Progressive Dialer

  • Predictive Dialer

Efficy CRM's unique features

  • Internal Chat Integration

  • Social Media Integration

  • Order Management

  • Third Party Integrations

Starting from

$100/month

Value for money

4.9

0.5

4.4

What users say about Adversus' value for money

The price is really good. And I actually have not even once looked at other prices on other software, because I don’t need anything else.

KP

Kristoffer P.

Company with individuals that want to make a difference, they invest in their product to make it even better instead of just using their software as a cash-cow.

TL

Thomas L.

ClarityTel

4.7
(7)

VoIP-based communication management solution

Features

Total

3

33

67

features in common

3

features in common

ClarityTel's unique features

  • Auto-Dialer

  • Queue Management

  • Call Routing

  • Multi-Channel Communication

Efficy CRM's unique features

  • Billing & Invoicing

  • Deadline Management

  • Territory Management

  • Pipeline Management

CommBox

(0)

Cloud-based contact center and customer service solution

Features

Total

11

63

67

features in common

11

features in common

CommBox's unique features

  • Network Monitoring

  • Macros/Templated Responses

  • Purchasing & Receiving

  • File Sharing

Efficy CRM's unique features

  • Real Time Data

  • Billing & Invoicing

  • Goal Setting / Tracking

  • Internal Chat Integration

CallTrackingMetrics

4.6
(61)

The Only All-in-One Call Tracking & Contact Center Solution

Features

Total

11

95

67

features in common

11

features in common

CallTrackingMetrics' unique features

  • Call Routing

  • Local Caller ID

  • Natural Language Processing

  • Real-Time Chat

Efficy CRM's unique features

  • Real Time Data

  • Promotions Management

  • Customer Segmentation

  • Internal Chat Integration

Starting from

$39/month

Value for money

4.6

0.2

4.4

What users say about CallTrackingMetrics' value for money

Great Software for the Price, Compared to other Options.

DL

Diego L.

We like that we can regionally track where the calls are coming from so that we can optimize our budget.

KS

KENNNETH S.

Intradiem

4.4
(16)

Workforce automation solution for optimizing operations

Features

Total

9

52

67

features in common

9

features in common

Intradiem's unique features

  • Employee Activity Monitoring

  • Call List Management

  • Call Tracking

  • Employee Management

Efficy CRM's unique features

  • Customer Segmentation

  • Billable Items Tracking

  • Workflow Management

  • Customizable Templates

VICIdial

4.7
(251)

Open source call center software with predictive dialer

Features

Total

28

149

67

features in common

28

features in common

VICIdial's unique features

  • Compression

  • Customer Activity Tracking

  • Forecasting

  • File Transfer

Efficy CRM's unique features

  • Marketing Automation

  • Segmentation

  • Geographic Maps

  • Project Management

Value for money

4.8

0.4

4.4

What users say about VICIdial's value for money

A powerful free tool that helps us manage customer calls and generate revenue through automation. Really appreciate all the work that's gone into vicidial.

JN

Judtih N.

I would recommend this software to all call centers on a budget.

AR

Anonymous Reviewer

XCALLY

4.8
(82)

Omnichannel contact center management

Features

Total

13

69

67

features in common

13

features in common

XCALLY's unique features

  • Event Triggered Actions

  • Client Management

  • Manual Dialer

  • Real Time Reporting

Efficy CRM's unique features

  • Gamification

  • Microsoft Outlook Integration

  • Calendar Management

  • Availability Indicator

Value for money

4.7

0.3

4.4

What users say about XCALLY's value for money

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.

Fabricio G.

They have a built in integration into the CRM we use so there was no need for extra development. The Omni-channel product was more complete than the other companies we looked at and priced better.

LL

Loring L.

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

29

196

67

features in common

29

features in common

Zendesk's unique features

  • Automated Routing

  • Event Triggered Actions

  • Interactive Content

  • Filtering

Efficy CRM's unique features

  • Calendar Management

  • Ad hoc Query

  • Meeting Management

  • Newsletter Management

Starting from

$19/month

Value for money

4.1

0.3

4.4

What users say about Zendesk's value