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Eventdex Reviews

Overall rating

4.7

/5

36

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.27/10

Reviews by rating

Pros and cons

Their friendly and knowledgeable staff was thorough and helped to answer all of my questions, giving me great peace of mind.
Their support team was brilliant and I really enjoyed incorporating the Eventdex solutions into my events.
I would highly recommend Eventdex for anyone looking for an affordable registration tool that does more than just allow you to seel tickest to an event, a pretty robust tool.
Eventdex's strength is also its weakness. There are a lot of features and a new user can be confused by those.
I find the html editors a bit difficult to work with. I found it difficult to understand how the templates work and how to make changes.
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36 reviews

Recommended

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Corrine T.

Events Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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New Jersey Meeting Planning Company - Absolute Events By Corrine

Reviewed 4 years ago
Pros

I love the flexibility of Eventdex and the ease of use. I have tried using many other tools and I find that this one gives me the ability to get registration for my clients program up and running very quickly with little to no issue. The reporting is also very good. I recommended the matchmaking aspect to another client which worked very well. I have also experienced Evendex as an attendee and the check-in app works quite well. I would highly recommend Eventdex for anyone looking for an affordable registration tool that does more than just allow you to seel tickest to an event, a pretty robust tool.

Cons

I don't really have any cons for this tool. I love that I can say that. Nice job Eventdex

OY
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Omar Y.

Marketing and Advertising, 51-200 employees

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Experience!

Reviewed 3 years ago

Eventdex helped me run a smooth registration process during my event and helped me deliver an excellent mobile application to my event’s attendees. Their support team was brilliant and I really enjoyed incorporating the Eventdex solutions into my events.

Pros

Eventdex was by-far, the most user friendly platform I have encountered that specializes in delivering mobile applications, registration modules and other essential software for all types of events. They deliver great user support and delivered on everything that was promised in our deal. In fact, they went above and beyond and went the extra mile to ensure that my organization has the best experience.

Cons

Extremely minor to none. Personally, I did not face any problems that weren’t addressed right away.

NB
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Neil B.

Used weekly for 6-12 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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I was pleased with the support that the team at Eventdex offered when I signed up.

Reviewed 5 years ago
Pros

I like the business model of the software. I also like the login dashboard display and the ability to see details at a glance. I have had good support when I have needed help. The navigation through the system is good.

Cons

I find the html editors a bit difficult to work with. I found it difficult to understand how the templates work and how to make changes,

Vendor response

Hey Neil! We do appreciate when our customer is satisfied with the team and support. Will take into consideration certain views that you have mentioned and also happy to know that you've liked the overall interface and features.

RM
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Rajesh M.

Events Services, 1-10 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent customer support

Reviewed 4 years ago

I have used it at 5 events and have no issues at all. It is an inexpensive yet good software.

Pros

Eventdex offers almost all features at a fraction of cost than other similar software. It is easy to use and heavily customisable. Their customer service is excellent. I have been using Eventdex for 3 years and not even once I had issue with getting timely response from their team.

Cons

Eventdex's strength is also its weakness. There are a lot of features and a new user can be confused by those. More simplification (like expensive software such as EventBrite have) will be great.

Vendor response

Thank you so much Rajesh!

DE
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Donna E.

Used other for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Eventdex is one of the best companies we have ever worked with. They have a highly responsive staff

Reviewed 5 years ago

It's very easy to use and allows the user to work with the problems with minimum time and resources.

Pros

It's easy to use and interfaces very well with our needs. The scheduling function is awesome. It allows our companies and partners to schedule their meetings with no assistance thus reducing time and resources. In addition, if there are any snags in scheduling, the Eventdex staff takes care of your needs immediately.

Cons

There is nothing that I don't like about the software. We have used this software for numerous matchmaking events and have not had any problems.

Vendor response

Hey Donna! Thanks for such a warm review! Hope you continue to keep us in mind for your future matchmaking events too :)

RM
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Rekishia M.

Health, Wellness and Fitness, 1-10 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Working with Eventdex Was Exceptional!!!

Reviewed 2 years ago

Working with the Eventdex team truly exceeded my expectations. From the start to the very end of my event they demonstrated the highest level of professional and provided excellent customer service. Their friendly and knowledgeable staff was thorough and helped to answer all of my questions, giving me great peace of mind. On the day of my event their team members were present and technical support...

Pros

I liked the hybrid capability to host my event. The virtual platform provided a real-life experience as if attendees were present.

Cons

The software was user friendly and there was not anything that I did not like about it

Vendor response

Thank you so much for your valuable feedback.

TH
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Traci H.

Nonprofit Organization Management, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Event Check-in

Reviewed 5 months ago

The EventDex team are very professional and attentive. Walked us through the entire process and made this a smooth transition for our first year. Highly recommend EventDex!

Pros

Integration of our participants into the EventDex software was easy. QR codes easily scanned. We had no back up in our registration lines!

Cons

There was nothing that we did not like. Honestly the software is simple and effective.

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Ryan R.

Higher Education,

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent customer service.

Reviewed 5 years ago

Reduced cost and excellent customer service.

Pros

We really appreciated the adaptability of the software to meet our changing needs. For example, we liked being able to create promo codes to offer reduced rates to conference attendees with special circumstances.

Cons

We really didn't have any cons using the software. There is always a learning curve when using a new tool, and this one was fairly intuitive from the user's perspective.

Vendor response

Hey Ryan! Thanks a lot, it's a pleasure to hear a compliment based on our customer support. Knowing that the features and software met your requirements is what we work towards.

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Ieasha M. J.

Research, 1,001-5,000 employees

Used monthly for 2+ years

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I have to give 5 stars all the way across the board.

Reviewed 5 years ago
Pros

They are professional, efficient and really masters at what they do. Since working with them, I've introduced several other department heads to them who are now working alongside them. When I need something changed they do so immediately. When I have questions, they respond immediately. When I need adjustments, they work with me to tweak until everything is exactly as needed. They continue to surpass my expectations.

Cons

I wish they would add a bidding (for auctions) to the software as many corporations are having fundraisers.

KF
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Kerri F.

Education Management, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Commencement Event Registration and Check-in

Reviewed 9 months ago

Overall, we were happy with our Eventdex experience.

Pros

We liked the ease of use and generation of a conformation email with our graduates.

Cons

I did not like how the reporting was split into multiple spreadsheets, with 1000 records each.

DR
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David R.

Computer Software, 11-50 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Eventdex is terrific for events and match making

Reviewed 2 years ago

I’ve used Eventdex for several years now with a non-profit I’m on the board of. The software is very strong and improves each year. They don’t rest on last successes. The support is amazing.

Pros

Eventdex is easy to use. The new online event, expo booth and match maker functionality is way ahead of others we’ve seen.

Cons

The admin interface could improve but this hasn’t been a show stopper for us.

AR
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Anu R.

Information Technology and Services, 501-1,000 employees

Used other for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I have used this app at various events and find it very easy to use

Reviewed 5 years ago
Pros

I like the product because it is extremely simple and intuitive. Furthermore, the people behind the product are always there to immediately address all issues and are so polite about it - outstanding customer support

Cons

Initially (2 years back) there were a few bugs but I have had no problems in any of recent uses in the past year.

VL
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Vivian L.

International Trade and Development, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A powerful software that enable hassle-free business matching event!

Reviewed 5 years ago
Pros

Eventdex - Matchleads is a very useful platform for supporting business matching events. From administrators' point of view, it streamlined work processes and allowed the team to achieve more with less human resources and tightened time-frame. The system flexibility allowed customisation to support our unique requirements. Users also found the platform easy to use as the interface design is simple and intuitive. The support team is also highly responsive to our enquiries and requests. We would recommend this software to other event organisers.

Cons

The data import process can be fine-tuned so that administrators can have full control. The matching logic can also be enhanced to allow tripartite meetings.

SS
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Sandeep S.

Used monthly for 2+ years

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A great product!

Reviewed 6 years ago
Pros

We started using Booth Leads to manage our Connecticut Business Matchmaker event in 2014. We manage both event registrations and schedule 1:1 meetings between participants. Booth Leads made this easy and we received great feedback from participants on the new system. Customer service has been excellent . highly recommend!

Cons

No cons were added to this review

Vendor response

Hey Sandeep! Glad to hear that the boothleads software worked well for you, we really appreciate these kind words!

AN
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Ana N.

Events Services, self-employed

Used monthly for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The platform is quite user friendly and easy to use for non IT personnel.

Reviewed 5 years ago
Pros

It is a platform that really facilitate managing an event, making sure that everyone is registered, sharing all information of the workshops, producing reports and all other issues related to organising an event.

Cons

We had some difficulties with printing the badges but the customer support was very useful in solving the problems.

Vendor response

Hey Ana! Great to hear such a positive and precise review based on our event management software and nice to know that our platform helped excute your event in an easier way. We're constantly striving to improve our product and will pass on your feedback regarding badge printing to our tech team.

CG
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Christopher G.

Hospital & Health Care, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User Friendly

Reviewed a year ago

Good

Pros

Pretty easy to use after tutorials and trial and error

Cons

You need an extended tutorial in order to get use to the all of the functions available

LC
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Leigh C.

Government Relations, 1-10 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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OUTSTANDING Support and Event

Reviewed a year ago

VERY RESPONSIVE. I had to make a change last minute and they were amazing to work with and so responsive. I was shorthanded and they took every client and worked with them. BEST SERVICE EVER!

Pros

The Eventdex Software was great, easy to use, support was so responsive

Cons

Eventdex worked great - last minute clients were not able to secure the appointments that they wanted however that was not Eventdex - that was the client

GG
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Gary Giancarlo G.

Used monthly for 2+ years

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Worked flawlessly over 52 shows and 16,000 attendees

Reviewed 5 years ago
Pros

Great support when adding licences on short notice Clean, intuitive interface Compatible with most popular phones

Cons

Application Programming Interface required for use with Eventbrite .. . . . . . . . . . . . . . . . . .

Vendor response

Hey Gary! Thanks for the feedback - It's always a pleasure to hear about our software doing well for multiple events and working seamlessly for these many attendees.

DW
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Diane W.

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Booth Leads was an efficient piece of technology that saved me the time and effort. Excellent!

Reviewed 7 years ago

At business conferences, you want to network to as many people as possible. Booth Leads was an excellent option to meeting people, scanning their name tags, and making notes about follow-ups -- all from my Android! I was able to easily download the 50+ contacts into Excel and now I can systematically follow-up without the usual business card notes that need to be transferred to Excel...Everything is there! And the cherry on the top? Customer Service. Emails are answered with a phone call within an hour (or less) and the folks that answer the phone really do stay with you or get back to you with a resolution! Exceptional! Thank you, Booth Leads!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Diane! BoothLeads

RM
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Reshma M.

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Great innovation!

Reviewed 8 years ago

I was introduced to Booth Leads a few years ago - from it's inception, I have found the app ahead of technology and very useful instead of carrying around business cards. It's an easy way to capture a potential lead's information, instead of fumbling around to grab a business card. It is very easy to use, all you have to do is align the camera with the barcode, and the information has been captured.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you very much for review. We will keep up the best quality and improve the customer support

AR
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Andie R.

Review source

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Booth leads

Reviewed 8 years ago

Fantastic Customer Service. They get to the bottom of the issue quickly. Easy access to registration and responds time for assistance is fast. However, would like to see more features for reports.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Really appreciate the review, Andie! Glad to know you were satisfied with our boothleads application as well as our customer support. We're constantly in the process of upgrading our product with more enhanced features, so hopefully you'll find our reporting better the next time round!

AR
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Verified reviewer

Public Relations and Communications, 11-50 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hercules Team!

Reviewed 4 years ago

They managed to create an automated and customized matchmaking event that was truly on point. The tech team was genius in ensuring all key words provided to them described each of our participants which made for a more accurate and relevant appointment for each person attending the event.

Pros

Software is truly easy to navigate and the team behind it is FANTASTIC!

Cons

I cannot really tell you as my usage was very limited which is to our own detriment because I think we could have taken an advantage of the entire program had we made up our minds to use it alot earlier!

AK
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Amber K.

Used other for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Muhammed and the EventDex staff were extremely accommodating, helpful and friendly.

Reviewed 5 years ago
Pros

I was searching for a software to handle specific tasks for my upcoming event. EventDex checked all the boxes of my check in requirements and the staff was extremely helpful with training and ensuring I was knowledgeable with how to use the application.

Cons

Its not as intuitive as I would have hoped, but I think with some minor tweaking it can be a little easier to navigate without training.

Vendor response

Thanks for the feedback, Amber! It's always a confidence booster when our team and support is appreciated.

SM
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Shelli M.

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A great product!

Reviewed 8 years ago

We started using Booth Leads to manage our Connecticut Business Matchmaker event in 2014. We manage both event registrations and schedule 1:1 meetings between participants. Booth Leads made this easy and we received great feedback from participants on the new system. Customer service has been excellent - highly recommend!

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you very much for the feedback. We Assure the best quality services all the times.

ZD
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Zuzana D.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
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Boothleads

Reviewed 8 years ago

Easy to manage and search. Great customer service and flexibility. Event on site presence is a great plus. Would like to see more options for reports generating. But overall, excellent

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hello Zuzana Dworkin, Thank you very much for the review. We are coming up with our new launch "EVENTDEX" which will have more reporting and analytic features. Assuring you the best services all the times. Thank you