App comparison
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Expertflow Contact Center
Banks, Mobile Operators, Utilities, Healthcare, Airlines
Expertflow Contact Center Alternatives & Competitors (2026)
Top 7 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Call Reporting
N/A
Call Transfer
N/A
Call Monitoring
N/A
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
Value for money
Starting price
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Call Transfer
N/A
Computer Telephony Integration
N/A
Customer Surveys
N/A
Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
Value for money
Starting price
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Feedback Management
N/A
Surveys & Feedback
N/A
Chatbot
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Call Reporting
N/A
Call Transfer
N/A
Call Monitoring
N/A
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Value for money
Starting price
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Call Recording
N/A
Call Tracking
N/A
Call Logging
N/A
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
Value for money
Starting price
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Chatbot
N/A
Customer Surveys
N/A
Feedback Management
N/A
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
Value for money
Starting price
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Call Monitoring
N/A
Call Routing
N/A
Call Center Management
N/A
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
Value for money
Starting price
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Call Reporting
N/A
Call Transfer
N/A
Call Monitoring
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
Value for money
Starting price
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Call Recording
N/A
Call Tracking
N/A
Call Logging
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
Value for money
Starting price
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Live Chat
N/A
Social Media Integration
N/A
Surveys & Feedback
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
Value for money
Starting price
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Call Recording
N/A
Call Tracking
N/A
Call Logging
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Value for money
Starting price
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
IVR
N/A
Call Recording
N/A
Call Tracking
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one communications & collaboration tool
Value for money
Starting price
Functionality
File Sharing
5/5
Auto-Dialer
5/5
Screen Sharing
5/5
Top Features
Computer Telephony Integration
N/A
Customizable Reports
N/A
Call Reporting
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HoduCC Contact center software for sales and support teams
Value for money
Starting price
Functionality
Call Scripting
5/5
Manual Dialer
5/5
Preview Dialer
5/5
Top Features
Customer Surveys
N/A
Feedback Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Communication management system for contact centers
Value for money
Starting price
Functionality
Queue Management
5/5
Campaign Management
5/5
Collaboration Tools
5/5
Top Features
Live Chat
N/A
Customer Surveys
N/A
Feedback Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce optimization software for contact centers
Value for money
Starting price
Functionality
Monitoring
N/A
Dashboard
N/A
Event Triggered Actions
N/A
Top Features
Call Reporting
N/A
Call Transfer
N/A
Real-Time Reporting
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
Value for money
Starting price
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Call Logging
N/A
Call Reporting
N/A
Reporting & Statistics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
French call center software
Value for money
No pricing info
Starting price
Functionality
Monitoring
N/A
Top Features
Call Tracking
N/A
Chatbot
N/A
Call Reporting
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The enterprise messaging platform
Value for money
Starting price
Functionality
API
4/5
Contextual Targeting
3/5
Social Media Integration
2/5
Top Features
Call Monitoring
N/A
Call Routing
N/A
Blended Call Center
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM software for increasing sales in the Portuguese market
Value for money
Starting price
Functionality
Lead Management
N/A
Document Storage
N/A
Drag & Drop
N/A
Top Features
Call Monitoring
N/A
Call Routing
N/A
Call Center Management
N/A