App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Fathom
5
782
4
24
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Free AI Meeting Assistant - Never take notes again!
Table of Contents
Fathom - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Fathom overview
Based on 807 verified user reviews
What is Fathom?
Fathom is a transcription program with key features that include meeting notes, automatic transcription, call transcription, speech recognition, recording, meeting management, and more.
Who uses Fathom?
Reviews for Fathom come from a wide variety of industries, including marketing and advertising (14% of reviewers), computer software (11%), and information technology and services (8%). The most frequent use case for Fathom cited by reviewers is call recording (68% of reviewers).
What do users say about Fathom pricing?
Most users consider Fathom to deliver strong value for money, highlighting the generous free plan and useful premium features. Most reviewers indicate the free trial is helpful, though some feel the annual cost and lack of monthly option are drawbacks.
What are the most popular integrations for Fathom?
The Fathom integrations most frequently cited by reviewers are: Zoom Workplace (a video conferencing product rated 4.9 out of 5 for its integration with Fathom), Google Meet (a meeting product, 4.9), and HubSpot CRM (a CRM product, 4.6).
Fathom’s user interface
Fathom pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.9
Ease of use
5.0
Customer support
5.0
Reviews sentiment
What do users say about Fathom?
Fathom is a transcription program with key features that include meeting notes, automatic transcription, call transcription, speech recognition, recording, meeting management, and more.
Select to learn more
Who uses Fathom?
Based on 807 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Fathom's key features
GetApp's analysis of 241 verified user reviews collected between November 2022 and October 2024 identifies Fathom's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Fathom's Automatic Transcription feature for its accuracy and time-saving benefits. They find it helpful for creating detailed summaries and linking notes to timestamps, which aids in quick reference and thorough documentation. Users report that it allows them to focus more on client interactions without worrying about manual note-taking. They also highlight the integration with HubSpot for automatic task creation and the ability to search transcripts for specific keywords, enhancing productivity and efficiency. Of the 147 Fathom users who gave detailed accounts of their use of Automatic Transcription, 99% rated this feature as important or highly important.
Users find Fathom's Call Transcription valuable for keeping track of key insights and providing reliable records of meetings. They appreciate the accuracy and searchability of the transcriptions, which help in reviewing and recalling details. Reviewers indicate that it allows them to focus on the meeting rather than note-taking and aids in summarizing meeting notes. They also mention the benefit of receiving summaries and action items promptly after calls, making follow-ups easier. Of the 54 Fathom users who gave detailed accounts of their use of Call Transcription, 98% rated this feature as important or highly important.
Reviewers highlight the accuracy and speed of Fathom's Speech Recognition. They appreciate its ability to identify speakers and transcribe conversations accurately, even with different accents and dialects. Users report that it helps in distinguishing who said what, which is important for context and follow-up tasks. They also find it useful for creating detailed meeting summaries and action items, although some note occasional errors in attributing speech to the correct speaker. Of the 94 Fathom users who gave detailed accounts of their use of Speech Recognition, 95% rated this feature as important or highly important.
Users appreciate Fathom's Recording feature for capturing all talking points and allowing easy reference to specific parts of the conversation. They find the timestamps linked to the recording helpful for navigating and reviewing meetings. Reviewers mention the convenience of sharing recordings with others and the ability to focus on conversations without worrying about missing details. They also highlight the integration with other tools and the immediate availability of recordings after meetings. Of the 86 Fathom users who gave detailed accounts of their use of Recording, 94% rated this feature as important or highly important.
Reviewers find Fathom's Meeting Management capabilities helpful for organizing and tracking meetings. They appreciate the reminders and the ability to start meetings directly from Fathom. Users report that it simplifies note-taking and action item creation, allowing them to focus on the meeting itself. They also mention the benefit of receiving organized summaries and notes, which can be easily shared with participants. The integration with various meeting platforms is also highlighted. Of the 47 Fathom users who gave detailed accounts of their use of Meeting Management, 87% rated this feature as important or highly important.
Paul K.
CyberSecurity Analyst
Jeff H.
Learning Solutions Manager
James L.
Director

Brittany D.
Marketing manager
Users appreciate Fathom's Annotations feature for its accuracy and flexibility. They find it helpful for highlighting key parts of meetings and creating action steps. Reviewers report that it eliminates the need for manual note-taking, allowing them to actively listen during meetings. They also mention the ability to customize annotations and the integration with other tools like Notion. Some users highlight the AI's capability to accurately summarize and annotate meetings, enhancing their workflow. Of the 16 Fathom users who gave detailed accounts of their use of Annotations, 81% rated this feature as important or highly important.
All Fathom features
Features rating:
Fathom alternatives
Fathom pricing
Pricing plans
Pricing details:
User opinions about Fathom price and value
Value for money rating:
To see what individual users think of Fathom's price and value, check out the review snippets below.
Ryan R.
Owner
Russell P.
Fractional CRO
Fathom integrations (9)
Integrations rated by users
We looked at 807 user reviews to identify which products are mentioned as Fathom integrations and how users feel about them.
Integration rating: 4.9 (157)
Integration rating: 4.9 (54)
Integration rating: 4.9 (49)
Integration rating: 4.7 (40)
“L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.”
Hervé G.
CEO
Integration rating: 4.7 (21)
“Overall really strong, a few quirks but it keeps getting better and more useful.”
Garrett C.
Owner
Integration rating: 4.7 (14)
“Useful to get updates”
Aryan K.
CEO
Fathom customer support
What do users say about Fathom customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Fathom customer support.
Widely noted by reviewers, Fathom's customer support is highly responsive and quick to address issues or questions.
A significant portion of users highlight the team's helpfulness and willingness to troubleshoot problems, even outside normal hours.
Frequently reported by users, support interactions are described as human, courteous, and proactive in following up.
Common user feedback praises the onboarding process and ongoing support for being seamless, friendly, and reliable.
Support options
Training options
To see what individual users say about Fathom's customer support, check out the review snippets below.
“The customer support is really quick, this helps alot especially when you're in need of help/ technical issues”
Rachel K.
Coach and Mentor
“Customer support is excellent - provided feedback and they got back to me quickly, referring to my question and helping me.”
Nir S.
Director











