fitDEGREE is a cloud-based membership management and referral marketing solution which assists fitness and yoga studios with class scheduling and appointment booking. Its key features include payment processing, member alerts, sales funnel automation, recurring billing and business analytics.
The application comes with a module which enables teams to schedule one-on-one appointments, events and workshops on a synchronized calendar. Members can use the system to sign in, register for classes, invite friends and view important updates. Instructors can use the announcement board to distribute information to members via push notifications. With the social experience tool, class participants can connect with other members, make referrals and share schedules.
Fitness studios can add the fitDEGREE widget to their website and enable visitors to register and make payments online. The solution prepares graphical reports on metrics such as instructor earnings and class attendance. It integrates with third-party applications such as Amazon Web Services, SplashPayments and Twilio.
My overall experience has been great. I'm so happy I switched from MindBody and I'm able to contact the team directly to resolve issues or have them teach me something new. After a slight learning curve through the switch, everything is now running smoothly on my end as well as my clients.
My overall experience has been great. I'm so happy I switched from MindBody and I'm able to contact the team directly to resolve issues or have them teach me something new. After a slight learning curve through the switch, everything is now running smoothly on my end as well as my clients.
Pros My favorite thing about fitDEGREE is the customer and tech support. It is so prompt and thorough when I have a question or issue. It means a lot to me that they truly care about my business and they are constantly striving to improve the software in consideration of their clients' needs.
My favorite feature is the ANNOUNCEMENT feature. I can post important info or upcoming events. It's a brilliant way to keep my regular clients engaged.
I also love the ease of making quick edits to classes etc such as time, teacher, and description.
My clients have reported that my workshops are finally visible from the current page, rather than having to scroll through dates. They love it! And it helps my participation.
Cons I get some feedback from my clients that after updates they have issues getting on.
There could be more in depth reporting for payroll etc.
One thing I am not fond of is if I want to change or cancel a class schedule it only gives 2 options:
#1- make a 1 time edit or
#3- ALL classes in series.
I would like the option to leave past schedule as is and edit "from date forward", as to not erase past classes completely.
Response from fitDEGREE
Glad to hear you're rocking and rolling now Kim! Feedback is loud and clear. Expanded Team Member Payouts should be live to you folks by early Fall!
fitDEGREE has made the sign-in process at the studio much more efficient which allows instructors to talk to students more if they are new and/or or have questions!
fitDEGREE has made the sign-in process at the studio much more efficient which allows instructors to talk to students more if they are new and/or or have questions!
Pros It is simple, very user friendly and intuitive.
Cons There were some things to get used to when we first started using it but that was just part on the learning curve. There really isn't anything I don't like!
From the initial call with the rep about the software to a text this morning about a client having an issue with registering on the App, this process has been EASY. I love what I do and my business, but the administrative side of things is not my forte'. FitDegree has been an easy transition and has simplified the administrative aspect of business, making me more productive and keeps things simplified for payroll for trainers and instructors! FitDegree has been a lifesaver since we expanded our business in November, 2018.
From the initial call with the rep about the software to a text this morning about a client having an issue with registering on the App, this process has been EASY. I love what I do and my business, but the administrative side of things is not my forte'. FitDegree has been an easy transition and has simplified the administrative aspect of business, making me more productive and keeps things simplified for payroll for trainers and instructors! FitDegree has been a lifesaver since we expanded our business in November, 2018.
Pros Super easy to use and the staff at FitDegree made the transition seamless and were there whenever we had a question or concern. They specifically addressed items that we needed and/or wanted, and made a way. The rep could not have been any more helpful in walking me through every step of the software and how to use each feature.
Cons Haven't really found anything that we don't like. If we've had any issues, its been as simple as a text or email and we get an answer, update, explanation, etc.
Response from fitDEGREE
I am so glad to be a part of your journey Christy! It's been a fun ride and I will always remember our first call back in August '18 haha. One of our best customers ever!
We have been using fitDEGREE for the past 7 months since the opening of our yoga studio. This system is super easy to use both for the instructors as well as the students. Not only does it help us manage payments but it provides visually appealing graphs and statistics regarding revenue and client demographics. Their customer service is outstanding always responding immediately to questions or concerns that I may have. Cannot say better things about fitDEGREE!
Pros We have been using fitDEGREE for the past 7 months since the opening of our yoga studio. This system is super easy to use both for the instructors as well as the students. Not only does it help us manage payments but it provides visually appealing graphs and statistics regarding revenue and client demographics. Their customer service is outstanding always responding immediately to questions or concerns that I may have. Cannot say better things about fitDEGREE!
Cons There's not much to dislike about this software. There have been a few glitches in the system during our time with them, but they were fixed almost immediately. I am really looking forward to them launching an admin app to make managing the software user friendly on our phones.
Response from fitDEGREE
Thank you for the kind words Kate! We are really happy you chose us to open your studio with and that it's been super easy for your instructors to use
Also, good news - we did recently launch our admin app called "On the Go by fitDEGREE". You can find it on both the App Store and Google Play Store. I put the web version for it below!
From day one, my experience with fitDEGREE has been extremely positive!
Pros I love so many things about fitDEGREE! I love that any issues we have are handled quickly, the app itself and the admin features are easy to use, and that the app can be personalized to our image, logos, & language/culture for our particular University.
Cons Android users seem to have more problems than apple users.
Response from fitDEGREE
You're the best Jackie!!! Was a pleasure working with you and we wish you the best in your new position! Hope to cross paths again soon!
-Bring more foot traffic into your studio with fitDEGREE's referral marketing tools
-Let your members get social and create a community around your brand by inviting friends to class through thr fitDEGREE all
-See your reports in easy-to-understand visuals and charts
-Save money with fitDEGREE's transparent payment processing fees
-Manage your studio through the business app
FAQs for fitDEGREE
Below are some frequently asked questions for fitDEGREE.
Q. What type of pricing plans does fitDEGREE offer?
fitDEGREE has the following pricing plans:
Starting from: $100.00/month Pricing model: Subscription Free Trial: Available (No Credit Card required)
Q. Who are the typical users of fitDEGREE?
fitDEGREE has the following typical customers:
Mid Size Business, Small Business
Q. What languages does fitDEGREE support?
fitDEGREE supports the following languages:
English
Q. Does fitDEGREE support mobile devices?
fitDEGREE supports the following devices:
Android, iPhone
Q. Does fitDEGREE offer an API?
Yes, fitDEGREE has an API available for use.
Q. What other apps does fitDEGREE integrate with?
fitDEGREE integrates with the following applications:
Twilio Communications Cloud
Q. What level of support does fitDEGREE offer?
fitDEGREE offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
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