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KnowledgeOwl Reviews - Page 4

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222 reviews

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DM
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Dan M.

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KnowledgeOwl is a fantastic product; the KnowledgeOwl team is the best!

Reviewed 8 years ago

My company was once described by a client as the most response company they had ever worked with. That was great to hear. Now I get to pay it forward by stating the KnowledgeOwl is THE MOST responsive company WE have ever worked with. We love their product for its power, beauty, flexibility, and ease of use. Our customers love KnowledgeOwl because it is so easy to find what they need in our knowledgebase, and it integrates seemlessly with our Zendesk ticketing system. But we really love their people because of their personal attention and highly professional support whenever we need it. I am happy to recommend KnowledgeOwl with enthusiasm! Give it a try!!

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Lynette C.

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Extremely Satisfied with KnowledgeOwl Solution!

Reviewed 8 years ago

Overall, we're very satisfied with KnowledgeOwl as a Knowledge Base solution. During an extensive evaluation process to provide an up-to-date KB for our customer base , we found that KO had most functionality we needed/wanted as an organization right out of the gate. It is user-friendly and customizable with many of its feature sets. KO has repeatedly added requested features with a quick turnaround time, and are constantly adding new features/improvements requested by other clients as well. Our internal employees and customers have benefited from using this solution. Their customer service is stellar, as they are responsive, helpful, & savvy regarding requests.

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