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Marchex
5
16
4
13
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
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Marchex - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Marchex overview
What is Marchex?
Marchex is a leading conversational analytics company that connects the voice of the customer to your business. We deliver AI-driven insights and solutions to help companies find, engage and nurture their most valuable customers across voice and text-based communication channels. Marchex leverages proprietary data and conversational insights to deliver real-time solutions that enable brands to personalize customer interactions.
Marchex’s user interface
Marchex reviews
Overall rating
4.4
/5
32
Positive reviews
52
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.52/10
5
4
3
2
1
16
13
3
0
0
Who uses Marchex?
Based on 32 verified user reviews.
Company size
- Not enough reviewsSmall Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
- Not enough reviewsMarchex's key features
Most critical features, based on insights from Marchex users:
All Marchex features
Features rating:
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Marchex pricing
Value for money rating:
Starting from
0.01
User opinions about Marchex price and value
Value for money rating:
Marchex integrations (11)
Marchex support options
Typical customers
Platforms supported
Support options
Training options