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NinjaCat Pricing, Features, Reviews and Alternatives

NinjaCat product overview

What is NinjaCat?

NinjaCat is an all-in-one reporting, call tracking and call monitoring solution for tracking pay-per-click campaigns, SEO, AdWords, and more for digital marketing agencies. The platform provides tools for PPC reporting, budget monitoring, call tracking, campaign monitoring, SEO reporting, and more. Integrations with third party applications including call tracking solutions, CRMs, social media platforms, and SEO tools mean users can automate their entire workflow with NinjaCat.

Key benefits of using NinjaCat

  • Create customized, white label dashboards to present to prospects outlining clicks, impressions, cost-per-click, conversions, and more, with the aim of converting them into clients.

  • Customize the frequency in which individual reports are sent out to clients and they will be sent automatically at the specified time periods. A full history of previous reports can be accessed and downloaded for each client.

  • Benefit from NinjaCat’s campaign monitoring feature which provides users with a cross-channel view of all running campaigns for all clients. Users get at an-a-glance view of clicks, cost-per-click, conversions, and more for each campaign.

  • Integrate with over 750 data sources to gather data from various third party platforms including AdWords, Facebook, Bing, CRMs, call tracking providers, and more.

  • Generate reports on SEO and PPC for clients in order to highlight and justify the effectiveness of campaigns. Reports can be automated and sent to clients as white label PDFs or dashboards.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base

    NinjaCat pricing information

    Value for money

    4.3

    /5

    79

    Starting from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    NinjaCat features

    Functionality

    4.3

    /5

    79
    Total Features47 5 categories

    Most valued features by users

    Reporting/Analytics
    Data Visualization
    Search/Filter
    Data Import/Export
    API
    Visual Analytics
    Performance Metrics
    Activity Dashboard

    Functionality contenders

    NinjaCat users reviews

    Overall rating

    4.4

    /5

    79

    Positive reviews

    91%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.59/10
    Rating distribution

    5

    4

    3

    2

    1

    41

    31

    6

    1

    0

    Pros
    My experience with NinjaCat has been great. The interface is intuitive and the reports are great.

    KO

    Katie O.

    It is easy to use, provides quality reports that are super customizable and is cost effective. They continue to improve functionality as well as increase the number of platforms they connect with.

    KH

    Kristine H.

    Customer support was very outstanding from the beginning we started using NinjaCat they have been there with us. If you have some minor problems we pick up a phone and their very helpful and patient.

    NC

    Nkululeko C.

    Cons
    It doesn't have all the dimensions and metrics that we need, specifically the Yext integration which is useless. Also nothing for LinkedIn company pages.

    AR

    Anonymous Reviewer

    Our team left and came back because we missed the tool.

    KK

    Kayla K.

    Navigating through the dashboard was difficult at times and fairly slow to load in comparison to other products I have tried.

    KC

    Kasie C.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great customer experience and delivered service well worth the cost.

    Reviewed 3 years ago

    My marketing agency is able to better manage, visualize, and communicate the effects of our marketing efforts both internally to ensure we are doing what we promised, and well as externally so that the client can easily understand the benefits we offer.

    Pros

    It is an all-in-one solution for analytics, KPI monitoring, reporting, and call tracking. It makes visualizing the data across a larger amount of clients and their disparate campaigns easy and helpful.

    Cons

    The service is enterprise level, but the costs are at a medium-sized business level which is awesome. That being said, my small agency had a hard time with the total cost and it took some juggling to be able to afford the service.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Moderately Good Product With Great Customer Service

    Reviewed 2 years ago

    Using Ninja Cat over the last 3 years I've been able to navigate through it and become more comfortable with its updates and challenging template creations.

    Pros

    Being able to bring data from multiple sources and create a cohesive report & provide a thoughtful story for the clients.

    Cons

    Creating templates can be difficult to create if you haven't had any training on the software and data may not pull in time for critical deadlines.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    good support, but the new shinobli update seemed to have come with a lot of plaggued problems.

    Reviewed 4 years ago

    Call tracking

    Pros

    It allows us to share with our clients their total ad spend & total conversions. Tracking & notifing for phone calls allows us to show our clients that the program we run is successful.

    Cons

    It doesn't integrate with email platforms like aweber and mailchimp. We have to use third party tools to connect them which don't work often.

    Vendor response

    Rajiv, thank you for taking the time to review NinjaCat. Shinobi currently has integrations with MailChimp as well as Hubspot. Salesforce is also in build currently and Pardot is also on our short list of email integrations to add to NinjaCat. Here is our December 12th integration release that preempted our newsletter sharing our new integrations Mailchimp and Hubspot: https://support.ninjacat.io/hc/en-us/articles/115015727907-Dec-12-2017-New-Integrations-Custom-Dimension-Creation-Graph-styling-options-More- Let's get together and we can set up Mailchimp with you. Scott Guttenberger - Director of Marketing

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    An Intuitive Platform For Reporting, Monitoring, and Call Tracking

    Reviewed 2 years ago

    Overally, NinjaCat is an incredibly valuable tool that I use every day. It helps me to keep things organized and keep track of all of my PPC accounts. NinjaCat makes reporting easy, and I expect that it will continue to grow and improve as time goes on.

    Pros

    NinjaCat has grown quite a bit since our agency first started using it. It used to be more of a reporting and monitoring platform, but now we're able to use it to track and report on calls more easily, and it makes integrating call leads into Google Ads easy. I couldn't imagine keeping track of countless PPC accounts on Google, Facebook, and LinkedIn without the customizable reporting tools NinjaCat offers. It makes it easy to see where our budgets and leads stand at a quick glance. The ability to easily compe data to other date ranges has been an essential part in allowing me to view seasonal trends or prioritize client accounts. Lastly, we're able to share our custom dashboards with clients, and we're also able to automate reports, which really helps with efficiency.

    Cons

    There are a few minor inconveniences that we've learned to adapt to while using NinjaCat. One is that monitoring dashboards are not updated in real time. So, data you or a client is seeing is only accurate up to the previous day. We've also had some issues where failures in the system were not reported to us in a timely manner, and it led to calls failing to be imported into Google. Their customer support team was very accomodating, but our agency would have appreciated advanced notice of the changes they were making in order to accommodate the unexpected issue. Oh, and there's no "undo" option when creating custom dashboards.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The perfect solution to creating professional reports for our clients.

    Reviewed 4 years ago

    Hassle free reporting and increased customer retention

    Pros

    Integrations - Links to every ad platform we use Ease of Use - Reports are auto generated and ready to go when you need them! Detail of Reports - Enough data to confuse even our own analysts! Customization - Sky is the limit with report styles and dashboard NinjaTrack - the ultimate no hassle integrated call tracking solution!

    Cons

    Learning Curve with the updated new look is slightly confusing and takes time to learn where things are (especially billing & invoices) Can be slow to load and switch between pages Initial setup can be time consuming, but NinjaCat has a "white glove" service that really helps out with this process. Some of our team is color blind. That paired with average quality monitors makes the light blue buttons invisible! This leads to some frustration and laughter in the office.

    NinjaCat FAQs and common questions

    NinjaCat has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    NinjaCat has the following typical customers:
    Large Enterprises, Mid Size Business


    NinjaCat supports the following languages:
    English


    Yes, NinjaCat has an API available for use.


    NinjaCat integrates with the following applications:
    Constant Contact, CallRail, Google Analytics, Callcap, Zapier, Yext, Twitter, Invoca, Google AdWords, Yahoo Small Business, Marchex Call Tracking, LinkedIn, Facebook, Mailchimp, Instagram, AdRoll, WhatConverts, HubSpot CRM


    NinjaCat offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base

    Related categories