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The TapClicks Smart Marketing Cloud provides end-to-end business intelligence capabilities that include SEO, social and PPC reporting, automated order entry, set up and approval workflows, marketing performance analysis and the creation of interactive visual reports and presentations. TapClicks integrates more than 250 data sources via its Connector Marketplace to provide marketers with the ability to analyze data from the full breadth of popular marketing and advertising tools used in the industry today.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.1
/5
169
Starting from
No pricing info
Value for money contenders
Functionality
4.0
/5
169
Total features
70
14 categories
Functionality contenders
Overall Rating
4.3
/5
169
Positive reviews
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Anonymous Reviewer
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Jennifer P.
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Overall rating contenders
Julia S.
General Manager
Marketing and Advertising, 1-10 employees
Review source
Transcript
Julia S.: Hi, I'm Julia. I'm a project manager and I give TapClicks a five out of five. For more info,...
Kiri T.
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for 2+ years
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TapClicks provides a huge benefit to both us as a company, and to our clients. It is one dashboard where everyone can log into and tell you everything you need to know about a campaign, from it's status, order details, and creative files to the actual campaign data and reporting. This full-cycle tool has made us much more efficient as a company.
The ability to customize everything from reporting for us and for our clients, as well as in order management. Everything is fine-tuned to our business model, and we are given the tools to make the adjustments we need in real-time.
As with platforms that house a lot of data, there can be issues with the data imports, causing us to have inaccurate data our dashboard. TapClicks works as quickly as they can to remedy any data issues, but sometimes the turnaround is not quick enough for our fast moving business.
Jorge P.
Marketing and Advertising, 51-200 employees
Used daily for 6-12 months
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TapClicks has resolved most of my marketing reporting and communications problems. In the past, we used to download data from Google Ads to an excel workbook and start editing and formatting to make presentable, which used to be very time-consuming and tiring. Additionally, I needed to change my internal call reporting software and I was very worried about how to integrate data with this new software,...
Working with TapClicks gives you access to a relevant and large integrations library for your marketing reporting needs. It is so great to know that you are just a few clicks away from creating and modifying cutting-edge dashboards to present to your clients. Additionally, the interface is pretty user-friendly and makes it easy to come up with new ideas. TapClicks has more upsides than downsides, its automation and the way everything is put together quickly and efficiently is wonderful.
Everything is nice, maybe adding more templates would help to have ideas about new ways to create dashboards, and sometimes adding some tutorials will also help.
Phillip W.
Verified reviewer
Consumer Goods, 11-50 employees
Used daily for 2+ years
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My experience is nothing short of disappointing. After three months, I am still unsuccessful in trying to get TapClicks "AdStage" to reply to my tickets (as they continue charging us) all in hopes that they might follow through on their commitment and promise to migrate our prior data over. The process has been inconvenient and undermining to our marketing efforts.
Since they were acquired to obtain the unique features of AdStage, I would say the benefits have become reversed. Pushing a lean and well built platform into a bloated system is clearly apparent.
The customer service is sub-par, the founders abandoned their earlier customers (like myself, those who were apart of the beta launch) and even more disappointing is the lack of integrity with them honoring the transition of migrating your data from AdStage to Tapclicks during their merger. I was told we would get our data moved over. How does paying paying $99/mo to $499/mo seem fair?
Johnna P.
Legal Services, 11-50 employees
Used daily for 2+ years
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Overall, I would recommend TapClicks to others as a Google Data Studio (GDS)connector for third party data, TapClick's dashboard capabilities in platform are limited in my opinion, which is why we use GDS for an actual reporting interface / dashboards.
We primarily use TapClicks as a connector for google data studio. This is a huge benefit to us in building out dashboards to get third party (non-google) data in. TapClicks has many connector options under their 250+ connector.
I wish you could customize the "channels" grouping as an add on to your existing subscription. There are some problems with channel connectors, like not showing spend for each platform in the connector. Also, spend and impression data will usually be slightly off from what we see in platform, however, the discrepancy is usually minimal. TapClicks also doesn't have a TikTok ads connector yet.
Carolyn M.
Marketing and Advertising, 11-50 employees
Used weekly for 1-2 years
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They are aware of the shortcomings of their Live Call functions, and they are receptive to feedback. We appreciate being part of their beta testing to improve the platform. We are concerned about the future with TapClicks as we prepare for Google Analytics 4.
We like that we are able to aggregate data from multiple sources easily into a single dashboard. Client permission management and user management is very easy, and data connection is usually easy. We also like the easy drag/drop functionality of the widgets.
For some connections, namely Google Analytics, TapClicks is lacking because the store data in a Data Warehouse and siphon metrics into Data Views. We understand the reasoning, but it does lead to discrepancies in certain metrics, forcing us to pull from the native source for certain things. We greatly dislike trying to hunt down specific metrics under various data views, or not having a metric in a particular data view.
Q. What type of pricing plans does TapClicks offer?
TapClicks has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of TapClicks?
TapClicks has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does TapClicks support?
TapClicks supports the following languages:
English
Q. Does TapClicks offer an API?
No, TapClicks does not have an API available.
Q. What other apps does TapClicks integrate with?
TapClicks integrates with the following applications:
Wufoo, HubSpot Marketing Hub, Adobe Campaign, Constant Contact, CallRail, Google Analytics 360, Callcap, Campaign Monitor, Salesforce Marketing Cloud, Celtra, Zapier, Moz, Quantcast, Unbounce, iContact, Buffer, Yext, Twitter, Outbrain, Snapchat, Cheetah Digital Customer Engagement Suite, dotdigital Engagement Cloud, Google Ads, Tableau, Marchex, Taboola, LinkedIn for Business, Meta for Business, Quickbooks Online, Birdeye, Agendize, Mailchimp, Twilio, Emma, Instagram, Marketo Engage, AdRoll, Duda, HubSpot CRM
Q. What level of support does TapClicks offer?
TapClicks offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Phone Support