App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Dynamics 365 Customer Voice
Scalable digital comment management solution.
Table of Contents
Dynamics 365 Customer Voice - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Dynamics 365 Customer Voice overview
What is Dynamics 365 Customer Voice?
Microsoft Dynamics 365 Customer Voice is a tool for the collection, analysis, and management of comments, with gives companies access to deep insights from customers about their products and services, contributing to the perception of trends and strategic decision making.
The solution's features include collecting comments across multiple engagement channels such as email, QR Code, and text messages, the ability to automate at which points in the customer journey surveys will be sent, and the creation of customized surveys with specific sets of questions and brand identities.
Using Microsoft Dynamics 365 Customer Voice, it is possible to track the most important satisfaction metrics of the business, such as Net Promoter Score. The tool evaluates the impact of the data collected using a customer profile dashboard and can even customize future interactions, intelligently identifying which areas and aspects need to be improved to enhance the company's relationship with its target audience.
Starting price
Alternatives
with better value for money
Dynamics 365 Customer Voice’s user interface
Dynamics 365 Customer Voice reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
5
4
3
2
1
0
0
0
0
0
Dynamics 365 Customer Voice's features
Dynamics 365 Customer Voice alternatives
Dynamics 365 Customer Voice
Starting from
No pricing info
Survicate
Starting from
0
Zoho Survey
Starting from
35
Per month
Birdeye
Starting from
No pricing info
Dynamics 365 Customer Voice pricing
Value for money rating:
Starting from
No pricing info
User opinions about Dynamics 365 Customer Voice price and value
Value for money rating:
Dynamics 365 Customer Voice integrations (29)
Dynamics 365 Customer Voice support options
Typical customers
Platforms supported
Support options
Training options
Dynamics 365 Customer Voice FAQs
Dynamics 365 Customer Voice has the following pricing plans:
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Dynamics 365 Customer Voice?
Dynamics 365 Customer Voice has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Dynamics 365 Customer Voice support?
Dynamics 365 Customer Voice supports the following languages:
English, Portuguese, French, Spanish, Italian, German, Turkish, Russian, Dutch, Czech, Danish, Norwegian (Bokmal), Polish, Finnish, Swedish, Greek, Hebrew, Arabic, Thai, Korean, Chinese (Simplified), Japanese
Q. Does Dynamics 365 Customer Voice offer an API?
No, Dynamics 365 Customer Voice does not have an API available.
Q. What level of support does Dynamics 365 Customer Voice offer?
Dynamics 365 Customer Voice offers the following support options:
Email/Help Desk