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msg91
5
31
4
11
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud communication tool for handling multi-channel comms
Last updated: March 2026
msg91 Alternatives & Competitors (2026)
CTM
Conversation analytics for marketing attribution
0.1
Value for money
Starting price
Functionality
Alerts/Notifications
5/5
2-Way Messaging
4.3/5
Archiving & Retention
4/5
Top Features
Audio/Video Conferencing
N/A
Automated Responses
N/A
Automated Routing
N/A
0.3
Value for money
Starting price
0.4
Functionality
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Alerts/Notifications
4.7/5
Top Features
2-Way Messaging
N/A
Audio/Video Conferencing
N/A
Automated Responses
N/A
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
Agent Interface
4.9/5
API
4.9/5
AI Copilot
4.7/5
Top Features
2-Way Messaging
N/A
Alerts/Notifications
N/A
Audio/Video Conferencing
N/A
0.1
Value for money
Starting price
0.2
Functionality
Campaign Planning
5/5
Chatbot
5/5
Contact Database
5/5
Top Features
Activity Tracking
N/A
Audio/Video Conferencing
N/A
Automated Routing
N/A
0.1
Value for money
Starting price
0.1
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Activity Tracking
4.3/5
Top Features
Alerts/Notifications
N/A
Audio/Video Conferencing
N/A
Automated Responses
N/A
0.1
Value for money
Starting price
0.1
Functionality
Callback Scheduling
5/5
Auto-Dialer
4.9/5
Automated Routing
4.7/5
Top Features
2-Way Messaging
N/A
Activity Tracking
N/A
Alerts/Notifications
N/A
0.2
Value for money
Starting price
Functionality
Campaign Management
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Top Features
2-Way Messaging
N/A
Activity Dashboard
N/A
Audio/Video Conferencing
N/A
0.2
Value for money
Starting price
0.1
Functionality
Call Tracking
4.9/5
API
4.8/5
Call Recording
4.8/5
Top Features
2-Way Messaging
N/A
Activity Dashboard
N/A
Activity Tracking
N/A
0.1
Value for money
Starting price
0.1
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
2-Way Messaging
N/A
Automated Responses
N/A
Automated Routing
N/A
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Alerts/Escalation
5/5
Agent Interface
N/A
Top Features
Activity Tracking
N/A
Audio/Video Conferencing
N/A
Automated Routing
N/A
0.1
Value for money
Starting price
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
2-Way Messaging
N/A
Audio/Video Conferencing
N/A
Automated Responses
N/A
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
Alerts/Escalation
5/5
Top Features
2-Way Messaging
N/A
Audio/Video Conferencing
N/A
Automated Responses
N/A
0.3
Value for money
No pricing info
Starting price
0.2
Functionality
API
5/5
Call Center Management
4.7/5
Automatic Call Distribution
4.7/5
Top Features
2-Way Messaging
N/A
Activity Dashboard
N/A
Alerts/Notifications
N/A
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.7/5
Automated Routing
4.6/5
Activity Tracking
4.5/5
Top Features
2-Way Messaging
N/A
Audio/Video Conferencing
N/A
Automated Responses
N/A
0.4
Value for money
Starting price
0.3
Functionality
Agent Interface
4.6/5
Automatic Call Distribution
4.5/5
Auto-Dialer
4.5/5
Top Features
2-Way Messaging
N/A
Audio/Video Conferencing
N/A
Automated Responses
N/A
0.3
Value for money
Starting price
0.2
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
2-Way Messaging
N/A
Audio/Video Conferencing
N/A
Automated Responses
N/A
0.4
Value for money
Starting price
0.1
Functionality
Archiving & Retention
4.5/5
Automated Responses
4.4/5
Alerts/Notifications
4.3/5
Top Features
Activity Dashboard
N/A
Activity Tracking
N/A
Automated Routing
N/A
0.5
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
Top Features
2-Way Messaging
N/A
API
N/A
Audio/Video Conferencing
N/A
0.5
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
2-Way Messaging
N/A
Audio/Video Conferencing
N/A
Automated Responses
N/A
0.5
Value for money
Starting price
0.3
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
2-Way Messaging
N/A
API
N/A
Audio/Video Conferencing
N/A