Avochato Pricing, Features, Reviews & Alternatives

Pros
We can text, call and receive calls from our customers and providers. The tagging system lets you know which type of contact and several other customizable tags you may want to add. You can create broadcast and even schedule text messaging for whatever purpose you may need it.

Cons
when using through smartphone app it doesn't let you see your contact's tags and it can be annoying. It doesn't integrate with CRMs

Rating breakdown

Likelihood to recommend: 10/10

Pros
Love the ease of use!! It feels super light weight, even though it has a ton more features than similar services I've used. Customer service is 100% top notch!! (Shout out to our rep!!)

Cons
So far, there hasn't been much! I do wish that emojis/emoticons were a little less expensive to send (they count as 2 or 3 SMS messages, I can't remember exactly at this moment) because we are all so accustomed to adding those to texts without thinking much about them, but I've pared them down a bit from automated messages and it's helped a bit.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I really like the option of texting, live chat or calling. It gives me the flexibility I need. Customers can reach me or team members with ease. I've gotten positive feedback from my clients and my team. It's easy to use and customize to my business.

Cons
I really haven't found a down side to this program.. yet. I may in time though. I'm pleased with it so far.

Rating breakdown

Likelihood to recommend: 7/10

Pros
The product is fairly easy to use, although a sloppy mobile interface and glitchy.

Cons
To start, the pricing...then the sales team who was aggressively trying to renew the product when I had only used half of my credits during the year. There was no consideration or offer on the table. When I originally had conversations they did not have a nonprofit policy and when they added it they did not inform me or prorate. It is clear Avachato cares more e about making money then they do about customer satisfaction. This is an overpriced product for the delivery and level of customer care. And to top it off, after my service was cancelled, they required me to go into the system for a multi-step process to cancel it manually or else they would recharge my card. I went in to cancel and not only did it say that it was already cancelled, but it blocked me out. Boo Avochato. Better to find a better company who cares more about their cusomers and has lower prices. There's many options out there and this one is not the way to go.

Rating breakdown

Likelihood to recommend: 0/10

Pros
Super easy to procure, implement, and start using. It also integrates really, really nicely with Zapier which makes it a pleasure to use in automated workflows. Their support has also been good when I've needed to contact them.

Cons
There's really nothing I don't like about it, it contained exactly the features we were looking for and the cost is reasonable.

Rating breakdown

Likelihood to recommend: 9/10