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Avochato Pricing, Features, Reviews and Alternatives
Avochato product overview
What is Avochato?
Avochato is a cloud-based text/SMS messaging and live chat solution aimed at sales, support, and marketing teams, which allows users to send, receive, manage, and collaborate on messages from customers. The system can also be used to manage communication with field agents and remote workforces, including cleaners, technicians, inspectors, and healthcare professionals.
Key benefits of using Avochato
Typical customers
Platforms supported
Support options
Training options
Avochato pricing information
Value for money
4.6
/5
129
Starting from
No pricing info
Value for money contenders
Avochato features
Functionality
4.5
/5
129
Total features
102
14 categories
Functionality contenders
Avochato users reviews
Overall Rating
4.7
/5
129
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.03/10
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Anonymous Reviewer
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Alex C.
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Overall rating contenders
Andrew K.
Senior Program Manager
Information Technology and Services, 1,001-5,000 employees
Review source
Transcript
Andrew K.: My name is Andrew. I'm a program manager at a software company, and I would give Avochato...
Andrea Fabiola M.
Verified reviewer
Human Resources, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
It's been awesome, the customer support is A1 quality, they are responsive and solve your issues super fast. The pricing for the service is great. Pverall all of our team members love avochato.
We can text, call and receive calls from our customers and providers. The tagging system lets you know which type of contact and several other customizable tags you may want to add. You can create broadcast and even schedule text messaging for whatever purpose you may need it.
when using through smartphone app it doesn't let you see your contact's tags and it can be annoying. It doesn't integrate with CRMs
Tara B.
Luxury Goods & Jewelry, 1-10 employees
Used daily for less than 6 months
Review source
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Avochato has upped our CS game by 1000%. Customers tell us every day how nice it is to be able to text with us. It's awesome that we can use just one service for both CS communications and marketing blasts. Customers being able to text our regular business phone number is a game changer. We used to have one number to call us, another for one-to-one texting, and another one for blast marketing campaigns....
Love the ease of use!! It feels super light weight, even though it has a ton more features than similar services I've used. Customer service is 100% top notch!! (Shout out to our rep!!)
So far, there hasn't been much! I do wish that emojis/emoticons were a little less expensive to send (they count as 2 or 3 SMS messages, I can't remember exactly at this moment) because we are all so accustomed to adding those to texts without thinking much about them, but I've pared them down a bit from automated messages and it's helped a bit.
Bradley C.
Nonprofit Organization Management, 1-10 employees
Used monthly for 1-2 years
Review source
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Poor
The product is fairly easy to use, although a sloppy mobile interface and glitchy.
To start, the pricing...then the sales team who was aggressively trying to renew the product when I had only used half of my credits during the year. There was no consideration or offer on the table. When I originally had conversations they did not have a nonprofit policy and when they added it they did not inform me or prorate. It is clear Avachato cares more e about making money then they do about...
Anna S.
Education Management, 11-50 employees
Used daily for less than 6 months
Review source
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I am a teacher with student who don’t have access to internet and the best way to get a hold of them is by personal text and phone calls. Avochato cut the work I had to do in half and freed me up to teach and not just inform families about announcements at the school. They have great customer service. [SENSITIVE CONTENT HIDDEN] was so friendly, patient, and walked me through setting up the app. When I had questions I texted her and she responded immediately so I didn’t need to waste time setting up and learning the software.
This software is user-friendly and I love that I can send messages to pre-created groups. I also love that it comes with its own phone number with the area code I live in so people don’t think it’s junk mail.
None - it is so through it has all the features I wanted.
Andrew K.
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 6 months
Review source
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Avochato has been a great asset to our customer-focused team and I highly recommend it.
Super easy to procure, implement, and start using. It also integrates really, really nicely with Zapier which makes it a pleasure to use in automated workflows. Their support has also been good when I've needed to contact them.
There's really nothing I don't like about it, it contained exactly the features we were looking for and the cost is reasonable.
Avochato FAQs and common questions
Q. What type of pricing plans does Avochato offer?
Avochato has the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Avochato?
Avochato has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Avochato support?
Avochato supports the following languages:
English, Chinese (Simplified), German, Hindi, French, Russian
Q. Does Avochato support mobile devices?
Avochato supports the following devices:
Android, iPad, iPhone
Q. Does Avochato offer an API?
No, Avochato does not have an API available.
Q. What other apps does Avochato integrate with?
Avochato integrates with the following applications:
Zapier, Microsoft Teams, Salesforce Sales Cloud, Slack, Microsoft 365
Q. What level of support does Avochato offer?
Avochato offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)
Common Avochato comparisons
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