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Phorest Logo

Used by over 12,000 businesses & over 155,000 professionals.

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Phorest - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Phorest overview

Based on 431 verified user reviews

What is Phorest?

By industry, Phorest reviewers are most commonly professionals in health, wellness and fitness (36%). The most frequent use case for Phorest cited by reviewers is salon management (88% of reviewers).

What do users say about Phorest pricing?

Some reviewers find Phorest’s start-up costs competitive and appreciate that monthly fees cover upgrades, support, and all core features. However, many users say Phorest is expensive, mention hidden costs, and report inflexible pricing for smaller businesses.

Starting price

view pricing plans

Pros & Cons

Ease of Use

Customer Support

Salon Management

Pricing

Client Cards and Payments

Phorest’s user interface

Ease of use rating:

Phorest review summaries overview

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(10)
3-4(49)
5(372)

What do users say about Phorest?

Users report that Phorest offers comprehensive salon management with features for booking, marketing, and client engagement, making daily operations smoother and more efficient. They find the software user-friendly, appreciate the ability to access it from multiple devices, and value the robust reporting, loyalty programs, and online booking options that help attract and retain clients.

Reviewers appreciate Phorest’s responsive customer support, ongoing training, and regular updates. They say the marketing tools, automated reminders, and staff management features are helpful, though some mention a learning curve, occasional delays in feature rollouts, and extra costs for certain services.

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Who uses Phorest?

Based on 431 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Consumer Services
Cosmetics
Health, Wellness and Fitness
Others

Use cases

Salon
Retail POS System
Spa
Barbershop
Medical Spa

Phorest's key features

Most critical features, based on insights from Phorest users:

Appointment scheduling
Confirmations/Reminders
Point of sale (pos)
Client management

All Phorest features

Features rating:

AI copilot
Alerts/Notifications
API
Appointment management
Appointment scheduling
Automated scheduling
Availability management
Barcode/Ticket scanning
Before & after pictures
Booking management
Booth rental management
Calendar management
Client database
Client management
Client portal
Client profiles
Commission management
Confirmations/Reminders
Credit card processing
Customer database
Customer history
Customer mobile app
Customer surveys
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Data import/export
Debit/Credit card processing
Discount management
Drag & drop
Electronic forms
Electronic payments
Email management
Email marketing
Email reminders
Employee management
Faculty/Staff management
For barbershops
For medical spas
For salons and spas
Generative ai
Gift card management
HIPAA compliant
Inventory management
Inventory tracking
Loyalty program
Marketing automation
Marketing management
Mobile alerts
Multi-Location
Online booking
Online store
Payment processing
Payroll & commissions
Payroll management
Performance metrics
Point of sale (pos)
Practice management
Promotions management
Ratings/Reviews
Real-Time reporting
Receipt management
Recurring appointments
Reminders
Reporting/Analytics
Reporting & statistics
Reputation management
Rescheduling
Reviews management
Sales reports
Scheduling
SMS marketing
SMS messaging
SMS reminders
SOAP notes
Social media integration
Staff management
Stock management
Third-Party integrations
Transaction history
Treatment packages
Wait list management
Website integration

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Phorest pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Appointment & POS
  • Staff Scheduling
  • Automated Email & SMS Reminders
  • Review Requests
  • Reporting & Health Check Dashboards
  • PhorestGo Mobile App
  • Full Marketing Suite
  • Stock Management
  • Video Consultations
  • Cardless Checkout
  • Phorest 10 Styling & Branding
  • Additional Gender Settings
  • Add-Ons & Zero-Minute Services
  • A4 Traveller Cards
  • Set & Forget Marketing
  • Vaults feature for PhorestTips

Grow

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Pre-send Digital Consultation Forms
  • Digital TreatCard Client Loyalty Program
  • Online Store
  • Staff Performance Report
  • Manager View on PhorestGo
  • Courses & Series Online
  • Send consultation forms at time of booking
  • Shopify integration
  • Buy Now Pay Later (if using PhorestPay Terminals)
  • Phorest Reconnect
  • Reserve with Google integration

Complete Advantage

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No pricing info

Features included:

  • Set gamified challenges and goals for staff based on salon metrics and track progress on PhorestGo
  • Reserve with Google integration
  • AI Client Cheat Sheet
  • Client Referrals
  • Monitor your online presence, grow your online visibility & automatically gather invaluable client feedback & reviews using Phorest’s ‘Online Reputation Manager‘
  • Even better SMS package: 5,000 FREE sms / month

Elite

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Your Salon Branded Booking App
  • Reserve with Google integration
  • Meta Integrated Marketing
  • 27,500 FREE SMS (20,000 free SMS + 7,500 included with 2 Way SMS)
  • Phorest Chat 2 Way Messaging
  • AI Client Cheat Sheet
  • Memberships

Core Aesthetics Med Spa Plan

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Reporting & Health Check Dashboards
  • Automated Email & SMS Reminders
  • Online Booking & Booking Deposits
  • Staff Scheduling
  • Appointment & POS
  • Pre-send Digital Consultation Forms
  • Send consultation forms at time of booking
  • Premium Consultations
  • Expert Recommendations
  • Staff Performance Report
  • Manager View on PhorestGo
  • Reserve with Google integration
  • Sell Courses & Series Online
  • Shopify integration
  • Buy Now Pay Later (if using PhorestPay Terminals)
  • Set & Forget Marketing
  • Full Marketing Suite
  • PhorestGo Mobile App
  • Review Requests
  • Online Store
  • Phorest Reconnect
  • A4 Traveller Cards
  • Add-Ons & Zero-Minute Services
  • Additional Gender Settings
  • Phorest 10 Styling & Branding
  • Client Check-In App
  • Online Gift Vouchers
  • Cardless Checkout
  • Video Consultations
  • Stock Management

Elevate Aesthetics Med Spa Plan

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Phorest Chat 2 Way Messaging
  • Lead Management
  • Ads Manager

User opinions about Phorest price and value

Value for money rating:

Of 21 reviews that provide robust commentary on Phorest's price and value, mention it in a positive light.

Some reviewers find Phorest’s start-up costs competitive and appreciate that ongoing monthly fees include upgrades, support, and access to all core features without extra charges. They like that the app is included in the price, unlike some competitors. Some users report that, despite initial doubts, they see good value for their investment over time. However, many users say Phorest is expensive compared to alternatives, especially for solo operators, and mention hidden or high costs for certain features like SMS. Reviewers indicate that the pricing structure can feel inflexible and unaffordable for smaller businesses.

, and

Phorest integrations (1)

Integrations rated by users

We looked at 431 user reviews to identify which products are mentioned as Phorest integrations and how users feel about them.

Integration rating: 4.6 (9)

“Tengo el enlace de mi perfil de IG dentro de la página de Simplybook”

AJ

Alejandro J.

Autónomo

Integration rating: 4.5 (2)

Other top integrations

Phorest customer support

What do users say about Phorest customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Phorest customer support.

The majority of users praise Phorest's customer support for being responsive, helpful, and available when needed.

A significant portion of users highlight the professionalism and patience of support staff, who resolve issues quickly and clearly.

Broad user base appreciates ongoing training, onboarding assistance, and personalized help throughout their experience.

A small group of reviewers report slower response times, unresolved tickets, or unhelpful interactions after initial onboarding.

Support options

Faqs/forum
Knowledge base
Chat
Email/help desk
Phone support

Training options

Documentation
In person
Live online
Videos
Webinars

To see what individual users say about Phorest's customer support, check out the review snippets below.

“I love the customer service and the fact that I can get in touch with someone and they get back to me right away if they don’t know something.”

AR

Andrea R.

Owner

“What I love most about Phorest is their outstanding customer service. Whenever I have a question, I always get a fast response from a real human—not just an automated text.”

LG

Luisa G.

CEO

“Support feels lacking after onboarding. When real issues come up, it often turns into finger pointing instead of problem solving.”

LP

Lauryn P.

Salon Coordinator and Online Representative

Phorest FAQs

Q. Who are the typical users of Phorest?

Phorest has the following typical customers:
Small Business, Large Enterprises, Mid-size Business

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Q. What is Phorest used for?

Phorest is a salon, spa and clinic management software built for growth-focused premium businesses. Designed for premium hair salons, spas, med spas and clinics, Phorest brings appointment booking, integrated payments, client management, marketing, staff performance tracking and loyalty into one powerful platform. Trusted by over 12,000 businesses, Phorest helps owners reduce no-shows, increase average client spend, improve retention and measure the revenue generated from every marketing campaign. With tools such as online booking, automated reminders, email and SMS marketing, digital consultation forms, face-mapping and before-and-after imaging, Phorest supports both single-site and multi-location businesses ready to grow with confidence.


Q. Does Phorest support mobile devices?

Phorest supports the following devices:
Android, iPad, iPhone


Q. What level of support does Phorest offer?

Phorest offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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