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Phorest
5
372
4
38
3
11
2
3
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Used by over 12,000 businesses & over 155,000 professionals.
Table of Contents
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Phorest - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Phorest overview
Based on 431 verified user reviews
What is Phorest?
By industry, Phorest reviewers are most commonly professionals in health, wellness and fitness (36%). The most frequent use case for Phorest cited by reviewers is salon management (88% of reviewers).
What do users say about Phorest pricing?
Some reviewers find Phorest’s start-up costs competitive and appreciate that monthly fees cover upgrades, support, and all core features. However, many users say Phorest is expensive, mention hidden costs, and report inflexible pricing for smaller businesses.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
Ease of Use
Salon Management
Pricing
Client Cards and Payments
Phorest’s user interface
Phorest review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about Phorest?
Users say Phorest offers intuitive salon management, efficient online booking, and strong marketing tools that help streamline daily operations and improve client engagement. They appreciate the ability to access features from multiple devices, robust reporting, and the ease of tracking staff, appointments, and client histories. Many find the training resources and onboarding support helpful, especially for new staff.
Reviewers report that customer support is generally responsive and knowledgeable, with phone and email assistance available. Some mention a learning curve and occasional delays in feature rollouts or support responses. They note extra costs for certain features, and wish for more customization in reminders and marketing.
Select to learn more
Who uses Phorest?
Based on 431 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Phorest's key features
Most critical features, based on insights from Phorest users:
All Phorest features
Features rating:
Phorest alternatives
Phorest
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No pricing info
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GlossGenius
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Vagaro
Starting from
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Phorest pricing
Pricing plans
Pricing details:
Starter
No pricing info
Features included:
- Appointment & POS
- Staff Scheduling
- Automated Email & SMS Reminders
- Review Requests
- Reporting & Health Check Dashboards
- PhorestGo Mobile App
- Full Marketing Suite
- Stock Management
- Video Consultations
- Cardless Checkout
- Phorest 10 Styling & Branding
- Additional Gender Settings
- Add-Ons & Zero-Minute Services
- A4 Traveller Cards
- Set & Forget Marketing
- Vaults feature for PhorestTips
Grow
No pricing info
Features included:
- Pre-send Digital Consultation Forms
- Digital TreatCard Client Loyalty Program
- Online Store
- Staff Performance Report
- Manager View on PhorestGo
- Reserve with Google integration
- Courses & Series Online
- Send consultation forms at time of booking
- Shopify integration
- Buy Now Pay Later (if using PhorestPay Terminals)
- Phorest Reconnect
Complete Advantage
No pricing info
Features included:
- Monitor your online presence, grow your online visibility & automatically gather invaluable client feedback & reviews using Phorest’s ‘Online Reputation Manager‘
- Even better SMS package: 5,000 FREE sms / month
- Set gamified challenges and goals for staff based on salon metrics and track progress on PhorestGo
- Reserve with Google integration
- AI Client Cheat Sheet
- Client Referrals
Elite
No pricing info
Features included:
- Your Salon Branded Booking App
- Phorest Chat 2 Way Messaging
- 27,500 FREE SMS (20,000 free SMS + 7,500 included with 2 Way SMS)
- Reserve with Google integration
- Meta Integrated Marketing
- Memberships
- AI Client Cheat Sheet
Core Aesthetics Med Spa Plan
No pricing info
Features included:
- Premium Consultations
- Send consultation forms at time of booking
- Pre-send Digital Consultation Forms
- Appointment & POS
- Staff Scheduling
- Online Booking & Booking Deposits
- Automated Email & SMS Reminders
- Review Requests
- Reporting & Health Check Dashboards
- PhorestGo Mobile App
- Full Marketing Suite
- Stock Management
- Video Consultations
- Cardless Checkout
- Online Gift Vouchers
- Client Check-In App
- Phorest 10 Styling & Branding
- Additional Gender Settings
- Add-Ons & Zero-Minute Services
- A4 Traveller Cards
- Phorest Reconnect
- Online Store
- Expert Recommendations
- Staff Performance Report
- Manager View on PhorestGo
- Reserve with Google integration
- Sell Courses & Series Online
- Shopify integration
- Buy Now Pay Later (if using PhorestPay Terminals)
- Set & Forget Marketing
Elevate Aesthetics Med Spa Plan
No pricing info
Features included:
- Phorest Chat 2 Way Messaging
- Lead Management
- Ads Manager
User opinions about Phorest price and value
Value for money rating:
Of 21 reviews that provide robust commentary on Phorest's price and value, mention it in a positive light.
Some reviewers find Phorest’s start-up costs competitive and appreciate that ongoing monthly fees include upgrades, support, and access to all core features without extra charges. They like that the app is included in the price, unlike some competitors. Some users report that, despite initial doubts, they see good value for their investment over time. However, many users say Phorest is expensive compared to alternatives, especially for solo operators, and mention hidden or high costs for certain features like SMS. Reviewers indicate that the pricing structure can feel inflexible and unaffordable for smaller businesses.
, and
Phorest integrations (1)
Integrations rated by users
We looked at 431 user reviews to identify which products are mentioned as Phorest integrations and how users feel about them.
Integration rating: 4.6 (9)
Integration rating: 4.5 (2)
Phorest customer support
What do users say about Phorest customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Phorest customer support.
The majority of users praise Phorest's customer support for being responsive, helpful, and available when needed.
A significant portion of users highlight the professionalism and patience of support staff, who resolve issues quickly and clearly.
Broad user base appreciates ongoing training, onboarding assistance, and personalized help throughout their experience.
A small group of reviewers report slower response times, unresolved tickets, or unhelpful interactions after initial onboarding.
Support options
Training options
To see what individual users say about Phorest's customer support, check out the review snippets below.
“I love the customer service and the fact that I can get in touch with someone and they get back to me right away if they don’t know something.”
Andrea R.
Owner
“What I love most about Phorest is their outstanding customer service. Whenever I have a question, I always get a fast response from a real human—not just an automated text.”
Luisa G.
CEO
“Support feels lacking after onboarding. When real issues come up, it often turns into finger pointing instead of problem solving.”
Lauryn P.
Salon Coordinator and Online Representative
Phorest FAQs
Phorest has the following typical customers:
Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is Phorest used for?
Phorest is a salon, spa and clinic management software built for growth-focused premium businesses. Designed for premium hair salons, spas, med spas and clinics, Phorest brings appointment booking, integrated payments, client management, marketing, staff performance tracking and loyalty into one powerful platform. Trusted by over 12,000 businesses, Phorest helps owners reduce no-shows, increase average client spend, improve retention and measure the revenue generated from every marketing campaign. With tools such as online booking, automated reminders, email and SMS marketing, digital consultation forms, face-mapping and before-and-after imaging, Phorest supports both single-site and multi-location businesses ready to grow with confidence.
Q. Does Phorest support mobile devices?
Phorest supports the following devices:
Android, iPad, iPhone
Q. What level of support does Phorest offer?
Phorest offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
